Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84624 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 22, 2017 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

The techs were great and they did an amazing job!

Report a concern   September 22, 2017 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Value of the service st a reasonable cost.

Report a concern   September 22, 2017 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Professional and the carpet is not stiff after it drys. Stays cleaner longer and the stains don't come back up. I just make new ones.

Report a concern   September 22, 2017 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

There is never any hard scratchy soap scum left on the carpet.

Report a concern   September 22, 2017 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

My tile looks great, and my carpets smell fresh and look good!

Report a concern   September 22, 2017 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

The young man was polite, professional and did a great job. I will highly recommend this company to my friends and family.

Report a concern   September 22, 2017 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

I love the zerorez solution. The service tech was very nice and professional.

Report a concern   September 22, 2017 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

I like the appointment confirmation. They called 20 minutes before arriving. They explained and demonstrated every part of their process. My floors look amazing!!!

Report a concern   September 22, 2017 — Rated 10 out of 10 by M.V. Zerorez Phoenix
What do you like about our products and services?

Reliable-consistent
Scheduling staff is nothing short of awesome. I own a furniture delivery service and your staff sets the bar high. Good job

Report a concern   September 22, 2017 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Great system.......powerful machine removes dirt & stains

Report a concern   September 22, 2017 — Rated 9 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

I like the fact that you don't use harsh chemicals. It was very quick scheduling and service.

Report a concern   September 22, 2017 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

Everyone I dealt with was friendly and professional. Trey arrived exactly when promised and did an excellent job on my carpets, sofas and area rug. Thanks!

Report a concern   September 22, 2017 — Rated 10 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

Great Service and clean carpets.

Report a concern   September 22, 2017 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Outstanding results on very dirty carpets. Tech was outstanding in all aspects of his job including mentioning your Sept. special on tile cleaning.

Report a concern   September 22, 2017 — Rated 10 out of 10 by M.E. Zerorez Phoenix
What do you like about our products and services?

I love the idea that there are no harsh chemicals and it proves to be great because it truly stays cleaner longer without any sudsy product. And also the professionalism and efficiency of your technicians

Report a concern   September 22, 2017 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Joel was very efficient and friendly. Very knowledgeable regarding carpets and stains.

Report a concern   September 22, 2017 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

Courteous technician. Explained work to be performed in detail and addressed my concerns. Re-cleaned one area on my kitchen tile (on his hands and knees) that did not come as clean as I wanted. Very thorough. Not pushy sales but very informative of options.

I highly recommend this company especially if all employees work to this standard.

Report a concern   September 22, 2017 — Rated 9 out of 10 by A.Z. Zerorez Phoenix
What do you like about our products and services?

Nick was the senior tech on the job. He was very good at explaining the steps in the process and choices I had. I never felt pressure to buy more services. He and Brian worked very hard the entire time they were here and did a great job.

Report a concern   September 22, 2017 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Technician did a great job on both houses. Highly recommend.

Report a concern   September 22, 2017 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Carpets looked great, and I like that Travis had me check each room before he moved onto next room! Also love how he cleaned up and mopped when he was done!

Report a concern   September 22, 2017 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Technicians are courteous and professional. Carpets look great after service.

Report a concern   September 22, 2017 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

Friendly people, came out looking like new.

Report a concern   September 22, 2017 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

I like the fact that you use no harsh chemicals.

Report a concern   September 21, 2017 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

1. No chemicals are used.
2. Prices are reasonable.
3. Friendly, professional technician
4. Excellent job - carpet and tile looks great!

Report a concern   September 21, 2017 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Very professional

Report a concern   September 21, 2017 — Rated 10 out of 10 by V.W. Zerorez Phoenix
What do you like about our products and services?

I like that the process is clean and there is no residue left behind. The technicians were very responsible.

Report a concern   September 21, 2017 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

Colt was a joy. He arrived and was very personable and knowledgeable. He got the job done quickly but was very sensitive about not marring furniture and railings. I would recommend Zerorez.

Report a concern   September 21, 2017 — Rated 0 out of 10 by S.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I just didn't feel that the results were worth the money. The tools utilized did not get into corners very well either. In addition to that I specifically told the receptionist I work from home and available at 2pm. Instead I received several calls interrupting my work day, trying to ask if they can come early. I work on the phones for a living so I couldn't answer. Instead of waiting till my regular scheduled appointment the technician started knocking on my door hours earlier than scheduled while I was working.

Report a concern   September 21, 2017 — Rated 10 out of 10 by F.W. Zerorez Phoenix
What do you like about our products and services?

Technician was great and spent the time and effort to make some old flooring look good again. Personable but stuck to the work at hand. Very nice.

Report a concern   September 21, 2017 — Rated 3 out of 10 by M.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Very nice technicians but too pricey for the quality and amount of work. Other companies charge less and move furniture and vacuum before cleaning Rugs do not look clean even in the non stained areas. Unable to get stains out without paying more money which they don't advertise or mention when making the online appointment. Previous cleaners were able to at least remove stains temporarily. Some stains look worse than before they cleaned. So I feel like I wasted my time and money


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