Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84624 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 5, 2017 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

I like that my carpets stay clean longer and I don't need to worry about soapy residue. Also, give Todd a raise. That guy worked his butt off. I'll be specifically requesting him next time. He definitely made me feel better about paying more to have my carpets cleaned with you guys.

Report a concern   October 5, 2017 — Rated 10 out of 10 by V.M. Zerorez Phoenix
What do you like about our products and services?

Kevin was very professional, and did an awesome job, he was quick and efficient. 10/10 would recommend.

Report a concern   October 5, 2017 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Customer service was excellent!

Report a concern   October 5, 2017 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

I had my grout cleaned and it came out great.

Report a concern   October 5, 2017 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Technician was professional and on time! He did an AMAZING JOB!! Our carpets look brand new!!

Report a concern   October 5, 2017 — Rated 7 out of 10 by S.B. Zerorez Phoenix
What could we do to improve?

I didn't like the way the carpet felt afterwards...a little crunchy

Report a concern   October 5, 2017 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Thank you for doing such a great job cleaning iur carpets and rugs!! The job was done efficiently and promptly!! You guys are the best!!

Report a concern   October 5, 2017 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

Steve our guy was very respectful of my home and also informative about the options to solve my carpet issues, I would definitely recommend him to my family and friends.

Report a concern   October 5, 2017 — Rated 0 out of 10 by P.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was not please with the results of my white carpet. Once it was dry, the carpet was hard and crunchy to touch even after vacuuming. It also now has a grey finish and looks like it was cleaned with dirty water. Very, very dissatisfied. I understand that white carpet dulls with age and wear but the difference that you cleaners made was horrible, even on the areas that has no traffic at all is shades darker. Plus the entire floor now looks streaky. I have heard great things about your company but I feel this time you dropped the ball. I was surprised how fast they finished that room but now I understands. Very poor job.

Thank you.

Report a concern   October 5, 2017 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Professional courteous technicians who do an amazing job!

Report a concern   October 5, 2017 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Fresh smell no chemical residue, professional and well trained employees.
I appreciated the courteous responses the technician had to all of my questions.

Report a concern   October 5, 2017 — Rated 9 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

How quickly the carpet cleaning was completed. 4 rooms in less than 45 minutes.

Report a concern   October 5, 2017 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Service techs are outstanding.

Report a concern   October 5, 2017 — Rated 10 out of 10 by L.O. Zerorez Phoenix
What do you like about our products and services?

Not toxic & really cleans

Report a concern   October 5, 2017 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Professional and efficient

Report a concern   October 4, 2017 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Services are outstanding. Always on time, always cleans up after service is complete. Technician, pleasant, knowledgeable and efficient. Very happy that water is only used. Price is good too.

Report a concern   October 4, 2017 — Rated 10 out of 10 by P.G. Zerorez Phoenix
What do you like about our products and services?

The grout and the furniture look great!

Report a concern   October 4, 2017 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

The service is always wonderful and great products

Report a concern   October 4, 2017 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Quick to finish.

Even though first scheduled appointment between 3 and 5 on Monday no one showed up, no call, text, no nothing. I waited till 6 for tech then it was too late to call the office. After being on hold for quite awhile next day dispatcher said tech was in an accident......after rescheduling for Tuesday afternoon between 2 and 4 at 3:30 tech was 20 minutes away. Half an hour later dispatcher called back to say tech was in an accident......hum. But I would have a tech soon and she was right.

Generous discount was offered.

So what I like about Zerorez is they eventually get the job done and with an awesome tech who didn't waste any time.

Thanks, I'll call you next year as I have in the past.

Report a concern   October 4, 2017 — Rated 10 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

Quick, clean and easy to schedule

Report a concern   October 4, 2017 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Personable tech, good job.

Report a concern   October 4, 2017 — Rated 10 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

The product and the technicians are the very best.

Report a concern   October 4, 2017 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Great Service, explained everything in detail and did a very thorough job! Thanks

Report a concern   October 4, 2017 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Your carpet service is one of the best I have ever used. The tech was so courteous and worked quite hard to get rid of the spots out on our Thank you...

Report a concern   October 4, 2017 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

always on time, carpets always cleaned- such good service.

Report a concern   October 4, 2017 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

Advertising which I didn't know about. So, I can let you do more. Worker are very kind and giod personality. I will recommend to my friend

Report a concern   October 4, 2017 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Could schedule quickly and great results

Report a concern   October 4, 2017 — Rated 10 out of 10 by H.T. Zerorez Phoenix
What do you like about our products and services?

The technician was very efficient. The tile and grout looked great.

Report a concern   October 4, 2017 — Rated 9 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

My technician did a great job!

Report a concern   October 4, 2017 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

I like your carpet cleaning services and have used your company for my daughters house too.
The three room special is ideal for my needs. Your technician did a good job.


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