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based on 86545 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always great service, on time and very professionals.
Technician was on time & explained the charges before the cleaning began. The carpet turned out very clean.
The carpets look good
I have heard many great stories about the results other have had with Zerorez, this is the reason I decided to use them and see for myself. The job that Nick did was wonderful. He was nice, knowledgeable and helpful! I couldn't have asked for a better experience. Thank you so much for making my carpets nice and clean!!
No crunchy carpet.
Always professional, friendly and efficient. The carpet spotless!
Cleans tile and grout VERY well.
Friendly technicians and fast dry time.
Such a nice group of people. From the initial phone call to scheduling to the technician who cleaned our carpets. Great knowledge and answered all our questions.
The service was excellent, very professional! This is the second time using and we were very happy with how our carpet looks. We will definitely use Zeroez again.
We like the lack of use of chemicals and still a nice clean result.
I really like our guy Chris he was very friendly and did a great job of explaining everything he did.
Everyone we spoke to from booking, to confirming time to timely arrival was efficient and well informed. Kevin worked with us on site to assess and to resolve our issues efficiently and least costly. We are very satisfied.
👍🏻
The prices are a bit higher than other companies
I always appreciate the promptness and professional attitude of your personnel. Carpets look great and dry quickly. The new brush system is a great asset to making the carpets cleaner and look great. Thanks
In our main living area, we had a very soiled area were the couches are, main reason for having carpet cleaned. Still looks dark. I'm thinking of haveing the guy I have used for years come see if he can get the soiled area clean. I wanted to try you but no soap might not be the answer.
Good
Always receive excellent results. Technicians always friendly and courteous. Happy to know products used are safe.
It was more pricey than others. The protectant that cost 100 bucks more wasn't effective. My carpets are clean but they are stiff, like they needed to be washed with soft water. And they smell funny.
The guy who came out was amazing very professional my complaint is not with him.
The carpets do not look much different a couple small stains returned hours after him leaving Which I understand some stains are hard we have had many other companies come out and they work better for us.
Just unhappy with the quality of product after hearing so many others were happy. Atleast on the radio they seem happy
Just won’t be returning and no referring
Jason explained everything thoroughly and did a very complete job of carpet cleaning.
The technician did a great job. He was thorough and pleasant. A bit on the "chatty" side but very nice. We are pleased with the results.
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Steve was very nice and informative. He did a good job. BUT - how is it my bill was $188 when the TV commercial says 3 rooms cleaned for $119 and then I have a 4th room which I was told was an extra $40 plus $15 extra for the area of Arizona I live in? That totals $174 ! Is the rest tax?
I am waiting for a statement which I need to have to honor my guarantee for the new carpet I just had installed only 8 months ago. Please send that to me.
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Friendly and quiet.
Quality service, polite and efficient representative.
THE carpet looks great. The rep was very personable and easy to work with.
On time. Very professional, courteous. Technician cared about me.
Great Service! Serviceman was friendly, informative, helpful and on time.
Excellent service very professional technician was very kind, he explained everything and how it works to us, product was using was really good really clean our carpet and we can tell the different from another product that we used to use before we switched to Zerorez. I will definitely use Zerorez again.