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based on 86546 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets look great after the cleaning. Aaron was professional and explained each task that had to be done.
I liked the techs nice attitude, and his quick way of getting the job done and done well.
Very efficient, no smell, pet friendly!
fast efficient a little more but dried fast
Had not had my carpets cleaned in 10 years. After that length of time, with people, dogs, and a potbelly pig tracking everything from marrow bones, food and Az clay mud all over them, I just figured that my carpets had little to no hope of ever looking clean again. Boy was I wrong. My carpets look fantastic! In less than an hour my 15 yr old fuzzy desaster turned back into the pretty, light, bright and soft carpet that it once was. I am sooo happy.
My carpet cleaning tech was professional, personable and did an outstanding job!!!
I have always referred Zerorez to family and friends since you folks cleaned my carpets about 10 years ago. Love your services.
Your technician was excellent: very knowledgable about the products and services you offer, efficient and professional in every way. This is my second time using you and if all of your people are like this, I'll never use anyone else!
I've already recommended you to a few people at work.
Quality of service. Tile looks and feels amazing.
Everything
The carpet smelled and looked very clean. The employee was friendly and knowledgeable.
The carpet smells worse 3 days after having the carpets cleaned then they did before we had them cleaned.
Professionalism and thorough work.
Your great employee.
the customer service was great, my carpets look great!
No smell to the cleaning process.
Very profwssional
Professional work, good explanation if each step, no hard sale on extra services.
Hayden our technician explained the services and pricing thoroughly. The results were amazing and I like that there is no residue.
cost over $600 to get the whole house done.... after drying some dirty spots in grout. Just hoping when i spend that much money that it be even better. Technician was very friendly and knowledgeable.
Timely scheduling.
Professional, courteous, and efficient cleaning techs.
No shampoo or fragrances
Carpets looked great and your service tech was very efficient and pleasant.
Good people who work there
My carpets are so clean and smell fresh! The animal odors are gone! Its amazing. I also love that my carpets aren't crunchy or have any residue.
the carpet looks better than it ever has, the tech was very knowledgeable and did a great job
Your technician was very nice but he missed several spots that I have to go back and do myself. Some of those areas are just dirty and a few have a white residue. He told me the white lines in my grout was from my foundation. Since I have a water barrier between my foundation and my tile, that is not true. I have cleaned some of those areas myself since the service and I was able to get it clean. The technician also told me how tired he was and I think he just was not up to the job. Although, for being so exhausted he did a pretty good job. He was there for 3 hours and did a lot of selling of your product.
Considering the estimate was $60 off and tech did a good job in some areas and an okay job in other, I am only able to give an 8 on likely to refer others and to have your service again.
Thank you.
Appointment was easy to make, staff was on time, informative, efficient and easy to communicate with. Left everything neat and clean.
The technician was awesome!
Use them for my home and business they do a great job
Professional. On time. Worked diligently
I felt the charge for an hour of work was high and $60 to do my small area rug (which was in between the living/ dining room) at front door was REALLY over the top. It took 5 minutes!!! We were told to not walk on carpet 4-6 hours but tech left many footprints in master?????