What our clients think of us!

My technician Dillon was detailed with the process.

Great service

Carpet still smells like pet urine. Tech said he only found two parts that have a bio area that are a quarter in size and he did not recommend any pet treatment. If I only have two quarter size areas why does my carpet in more than five area of my carpet still smell like pet urine? I do not believe the cleaning was done correctly.

your worker was a great guy that did a wonderful job.

There is white residue all over my tile and grout.

You have an excellent reputation, and now I agree with it. Your staff showed up on time, he was professional, helpful, efficient and fast. My carpet looks great! I work at home, and Zerorez barely interrupted my day.

I like the fact that there is no soap residue. This is my first time using your service and I actually want to wait for a couple of months before making a final decision as to how much I am pleased because I want to see how long the carpet stays clean. We have always had our apartment/cheap carpeting cleaned by the service hired by the apartment complex. They are very speedy and it always looks better when they are finished, however the carpets always get dirty very quickly which I think is the residue left by their system. I don't mind paying the extra money for your service but like I said, check back with me in 2 months and I will let you know my final decision.

First thing they did upon entering the home was ask if I owned a dog then tried hitting me up for $40.00 extra EACH room (I was having 5 rooms done) for pet stains. Be up front and honest during the initial introductory phone call if your basic product doesn't take care of these such things. I did ask the question to the women on the phone.

Great customer service, friendly and knowledgeable technicians, good product.

You put money where your mouth is and you stand by everything you say you will do !!! It was awesome!!!! Thank you.

We are well pleased with the excellent service.
We chose to have our custom travertine floors cleaned/ sealed along with our carpets.
Gerald , our service provider was very knowledgeable and courteous. My husband offered him a tip and the end of our service , but was told we cannot accept tips.
How about that for honesty?
Thank you for an excellent experience!

Service was great, but it was pricey.

very fast and clean

The service call was perfect. Showed up about 10 minutes early, did a great job on floors and carpet and left by 6:30pm. Was painless!!! Robert Holt did an amazing job.
Rodney

I heard so many good things about Zerorez that I guess I expected more. I really didn't see a big difference from when I did it myself. I still had a lot of stains, some I was even able to scrub out once the tech left and I saw them starting to come back out. They went away after I got down on my hands and knee and scrub them little.
My Tech was really nice and I sat outside while he worked, it looked good at first. He did show me a few areas that the stains wouldn't come out, I appreciated that and kind of knew ahead of time that they probable wouldn't, but they were very small.
We did have a lot of pet pee spots, a new dog in the house. The last time I had Zerorez come out, they pretreated them and they came out, this time not so much. I mentioned this issue when booking my appointment. Our tech did mention that we could have the areas treated if it smelled, for an additional $40 a room. I had already spent $400! I don't want them to come back now, after the fact is a lot of work...I should have done it then, not wait to see. I needed to put my furniture back. The carpet was also a little stiff, which I heard didn't happen when you used Zerorez. So was a little disappointed, all carpet cleaning services seem to be pretty much the same. I would tell the next person to just use whoever gives you the best deal. It sounds so negative writing this, I really just wanted to give you my true view of my experience. Thank you.

Great Job!

Carpet turned out very clean and they use no chemicals.

Great work and always professional and friendly!

My representative was very informative about the options and pricing. I appreciated his knowledge and helping me choose the best treatment for our carpet and needs.

Very friendly and efficient.

Always professional and hard-working.

That the tech was very professional and very good at his job I would continue using zerorez from now on thank you guys

Tro did a great job.

Your tech was on time, explain step by step of what he was going to do he was very neat and courteous and when he finished the carpet looked like brand new. He did and excellent job

The effort and service provided by Aaron was excellent. The sofa and pillows look new!

Aaron, the tech, did a fantastic job. The carpet looks brand new.

Everything

A little bit pricey. But so far the only company who's results I have not been disappointed with.

Zerorez did a wonderful job on my carpets. The "tech" was very professional and I would
recommend this company to anyone.

Very professional. Reputable company. Great product and customer service. Technician is new to company but very courteous and professional. I did have to request a return visit to see if a high traffic area spot can be removed. I will definitely recommend and use ZeroRez again.