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based on 86543 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They got a lot of dog wet stains out that previously Chem Dry was not able to. Also liked that carpet was not soaked with water and stiff. Isaiah was very good and helpful.
The serviceman arrived at the correct time and worked hard but was not able to get our carpet clean to our satisfaction. The carpet is dingy and not clean like it was when we had Coit clean it. Also in trying to get the carpet clean it was much damper than it has been in the past and it took 3 days before it was dry enough to put our furniture and rugs back down. I like the idea of zerorez but I do not think that it is the solution for all carpets. I will not likely use the service again.
They are professional and on time. They did a great job cleaning my carpets. Will definitely use them again.
Technician Todd was professional and did a great job....knowledgeable and thorough.
First name removed H
Excellent customer service. And your cleaning supplies work well.
Tech was kinda new and did not explain that our carpeting might pucker after the treatment. Had to call the office for an explanation.
Feels like you hammered me on the price to treat for the dog Urine. Went from 160 to 250 thats crazy. Won’t recommend if someone has a pet
Everything was great but kind of felt like products were pushed on us. I feel like we didn’t need all the services provided and we spent a lot of money which was not planned.
Overall, things say if were good. But as a couple days have past some of the spots have returned. Just frustrating a little. For the most part the carpets look much better, just didn’t expect spots to return once the carpets fully dried.
We liked the idea of zero residue left on our floors with the process you use. Paul was very informative and thorough.
I like that Zerorez does not use soaps or harsh chemicals. Our Berber carpet looks and feels better than other methods of carpet cleaning that we've used.
Technician was on time and worked fast.
We had an EXTREMELY positive experience. The tech showed up on time, was very professional, courteous and very fast. He offered us the spot cleaner and showed us how to use it. Zerorez has gained a customer for life.
This was my 4th referral to a family member- have continued to be happy with your company. Thank you
What was advertised as a $129 offer cost me $502 I will never use you again or recommend you!!!
The carpet cleaning left a musty oder through out the house.
They were very professional and the carpets looked and smelled great when they were done!
Great service!
It was so easy to book an appointment online, the employee was nice, fast, and efficient! Will recommend to anyone in need of carpet/floor cleaning!
I like that my carpet is not crunchy when they are dry!! The technician is very nice and helpful.
I am always pleased with your cleaning. I will recommend you to my friends.
Floors (tile and carpet) look great
Clean, environmentally friendly service. great results.
I spent 260 dollars for a 45 minute three room cleaning and it looks like crap.
prompt and courteous
Love how clean the house smells when done. We just had the tile grout cleaned and it does look like new as advertised. Thanks
They listen and act upon areas that I feel need the most cleaning. When they are finished they ask if you are satisfied and if not they will redo an area that needs some extra T. L. C.. I was very satisfied with having Zerorez and particularly the work that was done by Kyle K. Currently, I am recommending Zerorez to all my friends who need to have their carpets done.
After getting our carpet cleaned, we really couldn’t tell a difference. The next day my husband vacuumed and I was very disappointed with the amount of dirt he picked up. This is after vacuuming the day before the carpets getting cleaned. Since having them done, each time we vacuum I am still not seeing a difference in how my carpet looks or the amount of dirt that I still pick up.
They do great work ! The technician was very knowledgeable...

No odor & tech was very friendly