Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86543 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 20, 2018 — Rated 9 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

No odor & tech was very friendly

Report a concern   February 20, 2018 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

They got a lot of dog wet stains out that previously Chem Dry was not able to. Also liked that carpet was not soaked with water and stiff. Isaiah was very good and helpful.

Report a concern   February 20, 2018 — Rated 5 out of 10 by C.A.J.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The serviceman arrived at the correct time and worked hard but was not able to get our carpet clean to our satisfaction. The carpet is dingy and not clean like it was when we had Coit clean it. Also in trying to get the carpet clean it was much damper than it has been in the past and it took 3 days before it was dry enough to put our furniture and rugs back down. I like the idea of zerorez but I do not think that it is the solution for all carpets. I will not likely use the service again.

Report a concern   February 20, 2018 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

They are professional and on time. They did a great job cleaning my carpets. Will definitely use them again.

Report a concern   February 20, 2018 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Technician Todd was professional and did a great job....knowledgeable and thorough.

First name removed H

Report a concern   February 20, 2018 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Excellent customer service. And your cleaning supplies work well.

Report a concern   February 20, 2018 — Rated 6 out of 10 by R.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Tech was kinda new and did not explain that our carpeting might pucker after the treatment. Had to call the office for an explanation.

Report a concern   February 20, 2018 — Rated 4 out of 10 by D.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Feels like you hammered me on the price to treat for the dog Urine. Went from 160 to 250 thats crazy. Won’t recommend if someone has a pet

Report a concern   February 20, 2018 — Rated 8 out of 10 by K.S. Zerorez Phoenix
What could we do to improve?

Everything was great but kind of felt like products were pushed on us. I feel like we didn’t need all the services provided and we spent a lot of money which was not planned.

Report a concern   February 20, 2018 — Rated 7 out of 10 by J.B. Zerorez Phoenix
What could we do to improve?

Overall, things say if were good. But as a couple days have past some of the spots have returned. Just frustrating a little. For the most part the carpets look much better, just didn’t expect spots to return once the carpets fully dried.

Report a concern   February 20, 2018 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

We liked the idea of zero residue left on our floors with the process you use. Paul was very informative and thorough.

Report a concern   February 20, 2018 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

I like that Zerorez does not use soaps or harsh chemicals. Our Berber carpet looks and feels better than other methods of carpet cleaning that we've used.

Report a concern   February 20, 2018 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

Technician was on time and worked fast.

Report a concern   February 20, 2018 — Rated 10 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

We had an EXTREMELY positive experience. The tech showed up on time, was very professional, courteous and very fast. He offered us the spot cleaner and showed us how to use it. Zerorez has gained a customer for life.

Report a concern   February 20, 2018 — Rated 9 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

This was my 4th referral to a family member- have continued to be happy with your company. Thank you

Report a concern   February 20, 2018 — Rated 0 out of 10 by V.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

What was advertised as a $129 offer cost me $502 I will never use you again or recommend you!!!

Report a concern   February 20, 2018 — Rated 5 out of 10 by J.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet cleaning left a musty oder through out the house.

Report a concern   February 20, 2018 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

They were very professional and the carpets looked and smelled great when they were done!

Report a concern   February 20, 2018 — Rated 9 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Great service!

Report a concern   February 20, 2018 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

It was so easy to book an appointment online, the employee was nice, fast, and efficient! Will recommend to anyone in need of carpet/floor cleaning!

Report a concern   February 20, 2018 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

I like that my carpet is not crunchy when they are dry!! The technician is very nice and helpful.

Report a concern   February 20, 2018 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

I am always pleased with your cleaning. I will recommend you to my friends.

Report a concern   February 20, 2018 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Floors (tile and carpet) look great

Report a concern   February 20, 2018 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Clean, environmentally friendly service. great results.

Report a concern   February 19, 2018 — Rated 1 out of 10 by T.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I spent 260 dollars for a 45 minute three room cleaning and it looks like crap.

Report a concern   February 19, 2018 — Rated 9 out of 10 by J.B.G. Zerorez Phoenix
What do you like about our products and services?

prompt and courteous

Report a concern   February 19, 2018 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Love how clean the house smells when done. We just had the tile grout cleaned and it does look like new as advertised. Thanks

Report a concern   February 19, 2018 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

They listen and act upon areas that I feel need the most cleaning. When they are finished they ask if you are satisfied and if not they will redo an area that needs some extra T. L. C.. I was very satisfied with having Zerorez and particularly the work that was done by Kyle K. Currently, I am recommending Zerorez to all my friends who need to have their carpets done.

Report a concern   February 19, 2018 — Rated 2 out of 10 by W.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

After getting our carpet cleaned, we really couldn’t tell a difference. The next day my husband vacuumed and I was very disappointed with the amount of dirt he picked up. This is after vacuuming the day before the carpets getting cleaned. Since having them done, each time we vacuum I am still not seeing a difference in how my carpet looks or the amount of dirt that I still pick up.

Report a concern   February 18, 2018 — Rated 10 out of 10 by A.O. Zerorez Phoenix
What do you like about our products and services?

They do great work ! The technician was very knowledgeable...


Privacy Policy