What our clients think of us!

The gentleman who did our rugs was very thorough and professional and explained the
procedure - especially in cleaning our area rug. We were very pleased with the service,
but there are still a couple of areas on our living room rug that still do not look thoroughly
cleaned, so I will be calling you in the next few days to remedy the situation. I did not
call immediately because we had out-of-state company. We appreciate your guarantee
and felt that Trey did a good job - everything looked good when he left, but in the morning
we noticed the areas mentioned above. You may call at Phone number removed if you would like
to schedule a redo. Thank you. Mrs. Last name removed.

The whole service from calling and setting my appointment to when Albert arrived was very professional and I really appreciate the great care and service.

Rug looked WORSE AFTER Cleaning! Your "process" is a bunch of "sales and marketing" BS
Your 2 step process left carpet feeling "crusty".
And your customer service person needs more training that customer service IS about the customer.
Charging full price for rooms that are filled with furniture and only a 2-3 ft strip around the bed is a rip off!
You can make it right by giving me a refund for the rug cleaning so I can pay Chem Dry to come and clean the rug you made WORSE after your service.
Should have not been swayed by the commercials on radio and stuck with Chem Dry!

Cleaning and service was great.

On time service rep was great carpets look awesome

Customer service orientation of the technician.

My 30-year old carpet now looks brand new! Thank you so much! The service was outstanding, and the technicians were very professional. I love how my carpets look and feel. Thank you again. Best regards, Name removed

Austin was very professional and friendly. He explained everything well. We were very satisfied with the cleaning. He was able to get out stains out that had been there for years. We have already recommended your company.

Pet friendly ... no Oder... but most of all great people

I love the fact that their are no chemicals but I had 4 small stains that they did not get out and the carpet was not "raked" after so fibers in some areas were still flat.

Just great service will be calling soon for are tile and the tech we had was great

Excellent customer service. Very happy with the results.

everything!

Great

you come at night

Efficient. No residue. Wide range of service. Cleans grout, granite, wool area rugs.

The guys was really nice did a great job at the end he didn’t have an invoice for me to give to the front desk. In my way too busy life I didn’t end up getting he email to the front desk stupid me. So they charged me 250 to “clean” the carpets. So please always always have invoices in hand.

Completed job was good. Your tech and I guess a manager were came to my house. They were there 2 hours. 5 rooms of carpet and 2 rooms, hall ways and 2 baths of tile Worked hard. I wad expecting around 350 to 400 dollars from phone call. We did talk anout the job when they came, did not get me firm numbers before we started, i did ask. What is troubling is my son was with me when I signed for Payment. His face was funny when he heard 417 dollars, so was mine, but I signed. Later that night my credit card gives me notice its 517 dollars...not good, look at the email from the job invoice...yes ylubeill be able to item anything. You won't be able to work from me for the price, especially not hard copies first, then inaccurately stated to me upon signing and not reviewed.
The 417 was on my highest end if my budget, but 517 is far to high and definitely not worth that much money regardless of condition of tile and carpet. Which wer not great but not worth 517 dollars for 2 hours works, turned out good, but not zmazing. I expect amaszign after I am miss quoted upon signing.
Definitely 100 data too high. My gut says not to use again. My gut gut says to tell people good work by hearing the commercial is one thing, 129 dollars, but you will really4 times or more because you have more rooms ....even them average person thinks 12 rooms...500 plus. Whatever. If they have money I say try, if not no way.

Dry quickly

Third time using this company and was pleased...

The rugs look great and the tile floor looks new again. Technician, Josh, was extremely professional and had great attention to detail.

On time, dependable,do a great job and the carpet dries quickly, friendly staff

Great communication
Respectful workers
Examining fabric content before cleaning
Thorough cleaning
Good communication about pricing.

everything

Carpet turned out cleaned, grout did not show any improvement, still looking the same than before.

Fast, friendly and on time

Technician was polite and dressed professionally. He was able to come early because of a cancellation. We do have a stain on the carpet where my husband sits and that was still there after he left. Also there was one by another chair where he sits often. We weren't paying attention to what he did but we don't think he pre-treated those two spots before cleaning them. Time will tell if the soil comes back quickly. We like the idea of this product not leaving any soap in the carpet.

The product used and our technition was top notch. this is the fourth time we have used Zerorez and have never been disapointed with their products or service. we bought some empowered water and tested on our countertops and bathroom areas and loved the clean and non toxic results. thank you.

Service is absolutely professional in every way. Always show up on time, do a good job, and provide excellent value. Brady went out of his way to be helpful and accommodating.

The work was performed very quickly and the carpets look nice. The technician Steven Klages was friendly and knowledgeable,