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based on 86543 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our tech was great and the carpets turned out great as well
My carpets were still wet in some spots 48 hours later! Virtually all the carpet was wet for 24 hours. This did not happen the first time I used you! The carpets were "crunchy" when finally dry. I am extremely disappointed.
Best carpet cleaning I have had done and the tehnician was so nice and informative
Outstanding job. Very professional company.
Fast and efficient
We still Had a few spots that we were told shouldn’t be an issue getting out. We completely remove everything from the room and the tech was here for maybe 30 minutes and completed three rooms. Overall the rooms were nice but I didn’t feel like we got what was advertised
Great on-time service, knowledgeable technicians, and my carpets always come out beautiful. I only use Zerorez.
Professional, knowledgeable and friendly. Happy with the results.
My apptointment arrival was between 8-10. I had to call customer service because they still hasn't arrived at 10. Turns out my appointment was moved to a delay and I wasn't notified. There was water left all over my floor. The technician got water on my real hardwood floors and my bathroom grout along the baseboard wasn't scrubbed clean. Honestly, even if zerorez fixes all the issues I will still never recommend them to someone else due to the bad experience and trouble caused.
No chemicals are used.
They were great
On time, easy, good service
Outstanding service n friendly personnel
The service man was prompt and came when he was scheduled. The carpets came out clean, and he was finished in 1 hour. This is the second tome we have had your company and I would use you again.
did a great job
Our technician was awesome! He was professional, friendly and did an outstanding job! Thank you! Name removed
Josh was excellent! Got the stain in the master out that I thought would be permanent. Also was very efficient!
I appreciated the commitment to provide services on the day, during the appointed time and quality of service. Great follow through and excellent Customer Service from the initial call to the Technician that provided the service.
most impressed with the professionalism of the young man do performed the carpet cleaning and most of all was on TIME.
it was a dirty tile that needed a deep cleaning so that's what it got
Excellent service provided by Paul M and the people I spoke to on the phone during the scheduling process. This is the second time we have used the team from Zerorez.
Very pleased with your team!
The knowledgeable, professional—both appearance and manner— technicians. My carpet cleans up so nicely.
Your technician did an amazing job on my carpets and furniture. He took his time explaining what needed to be done and made sure I understood it. He also searched to make sure I was getting exactly what I wanted to be accomplished and the best value for me. Also he was very professional and polite. Any needed services in the future or if anyone I know needs service, I will definitely be with Zerorez based on this experience.
Fast response time
On time a little costly I will have to compare to other s
Jeff was a great technician and did an awesome job cleaning our carpets.
My technician was great, most polite and professional, nice person--great that you have him on your team
I loved the friendliness of the employee and the honesty he had! Plus, our carpets turned out great and my house didn’t smell like cleaning chemicals!
No chemical orders love the deep clean look GREAT JOB GREAT REP can't ask for anything more
Techinicians always super nice & professional and they seem to use the best ingredients. Just wish I could tip a technician when they go above and beyond my expectations.