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based on 84629 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your technician ( Tyrone Johnson) was Great. He called ahead, arrived on time, was very pleasant with us and the Barking dog, and did a thorough and efficient job. I purchased a jug of your cleaning water also from Tyrone. I have used zerorez before and will again. I always recommend Zerorez to others. Happy thanksgiving!!
The technician was courteous, personable, and worked efficiently. However, the fabric on our coucnes did not respond well to the cleaning. The tracks of the cleaning tool remain visible and discolored even after drying. Basically, the couches will have to be re-upholstered to be presentable
Prompt service, great results!
Referral from a friend
Everything
I love how the techs are always on time and super friendly. They all seem very knowledgeable
about the products you offer.
The carpet feels crunchy under our feet
Polite, friendly and competent technicians plus chemical free cleaning that works!
My carpet's are 25 years old and I have pets. I have been using Zerorez for at least 15 of those 25 years. With the previous carpet cleaning company, it left my carpet crusty with a heavy feeling of film when I walked on the carpet. I just thought my family was just a bunch of dirty footed people because the stains that I thought we got rid of was quick to surface in a matter of 2 weeks. Plus I have two dogs and my daughter brings her dog over to visit. It becomes competition on making this their home.
I heard of Zerorez on the radio and thought to give them a try. I paid a little bit more, but what a BIG difference. After a couple of cleanings to get rid of all the soap residue from the other carpet cleaning company, my carpet is not crusty and it stays cleaner longer. Any stains I get are not the same ones from the last cleaning, they are new. I get my trusty Zerorez cleaning solution they sold me and spot clean until my next scheduled full carpet cleaning.
I have been working on remodeling our home and as our budget allows, I do plan on getting new carpet; as we just finished having half of the house done with wood laminate. We still want carpet on the other half. I will never have our new carpets cleaned by anyone else. We are sold on Zerorez. Proof is in the results.
did not get some of the stains out, went fast did not see until the carpet dried
We stumbled across zerorez in our last home. The quality of their product far exceeded its competitions so we signed them up when it was time to
Have our carpets cleaned at our new house
The product that you use really does a nice job. No complaints from this end. The service was excellent.
Professional technician. Clean and organized. Great results!
Extremely professional and the product they use is fantastic!
The service was great and the carpet looks great! I was not disappointed at all by that! It is just too expensive for what other carpet companies do.
Professional; friendly (even kind); thrilled with service; no hard sell.
I even had the opportunity to visit the showroom in Mesa and was impressed with the spotless office and lovely personnel.
We really liked our technician...Luiz. He was very good & efficient. Did a great job! Very polite. I really like the concept of no chemicals!
Great tech, very friendly, on time.
Quick and efficient! My floors look great!
Zerorez was great. Kevin, our technician, was wonderful. Our carpet is 25+ years old and it looks fantastic after our service. Highly recommend.
You do a very good job and always provide good customer service
this was a very good tech as carpets dried nicely
also like it when unit comes that has water supply
My carpets always come out very fresh and clean and dry fairly quickly.
The technicians are always professional, punctual and pleasant to work with.
I have been using Zerorez for several years and have no complaints. Always happy with the results.
Our 13 year old carpet looks great! Even after two kids and four dogs, it's almost like new. The process was pretty quick and we loved the results.
Zerorez does a great job and they seem to have a good product.
Great job. Very pleased with the results. And our tech was awesome. Will definitely be using your service again!
Technician was very late due to unforeseen reasons, but once he arrived, was very professional and did a great job.
Colt, the young man that worked on my carpet did an amazing job. He explained every thing we was doing each step of the way. He did an excellent job on the dirty carpet he was tasked with. What an excellent ambassador for your company. His customer service skills are top notch.
Quick process and the carpet dried quicker then ever experienced elsewhere

We were very pleased with the service you provided. Our tech was clean and very polite. He informed us as to what we should expect once he was finished, and the carpet looks great. Thank you for your services.
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