Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84629 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 28, 2017 — Rated 9 out of 10 by E.L. Zerorez Phoenix
What do you like about our products and services?

The pre cleaner smells great!

Report a concern   November 28, 2017 — Rated 0 out of 10 by C.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

If you want to know, call some evening @Phone number removed !

Report a concern   November 28, 2017 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

I think the empowered water cleans everything better and it lasts.

Report a concern   November 28, 2017 — Rated 6 out of 10 by K.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The areas of my carpets that were obviously soiled appear to be slightly less soiled after the cleaning- just not as good as I hoped they'd be...I have not walked on them in shoes and avoided the main spotted areas completely. Nonetheless, it's easy to see where the problem areas are.

Report a concern   November 28, 2017 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

They do a really great job. Very efficient.

Report a concern   November 28, 2017 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

How clean it felt and knowing no chemical residue.

Report a concern   November 28, 2017 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Safe for children and dogs, noticeable difference

Report a concern   November 28, 2017 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Quality service

Report a concern   November 28, 2017 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Have used many times

Report a concern   November 28, 2017 — Rated 10 out of 10 by R.M.C.S. Zerorez Phoenix
What do you like about our products and services?

No residue left behind. Great job. Doesn't dull carpet

Report a concern   November 28, 2017 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

I was very happy with the service that was provided by the representative that came and cleaned my carpets. He was very knowledgeable, did and excellent job. Have already recommended to a couple of my friends.

Report a concern   November 28, 2017 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Quick and easy. My berber carpet looks new again!

Report a concern   November 28, 2017 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

On time, professional
No soapy residue. Pet friendly
Drys within hours!
Even basic service got out my pet stains.

Report a concern   November 28, 2017 — Rated 10 out of 10 by M.R.A. Zerorez Phoenix
What do you like about our products and services?

Easy to book, friendly staff and no chemicals

Report a concern   November 28, 2017 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

It was a great service. The only problem I have is I had some pet areas that needed attention and the chemicals you use for the bio treatment is so expensive. To do two rooms would have cost me 600$. I’m not rich!! Just wished it was affordable.

Report a concern   November 28, 2017 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Great customer service, great job cleaning the carpets and tile

Report a concern   November 27, 2017 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

Actually, I still think that your services are very high priced, but your tech, Kyle was awesome!

Report a concern   November 27, 2017 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

The whole experience was very enjoyable. The service technician was very knowledgeable and explained the process very clearly. He was also very courteous. There was a definite improvement on the carpet after he was done. I was very satisfied with work. Thank you

Report a concern   November 27, 2017 — Rated 10 out of 10 by M.Z. Zerorez Phoenix
What do you like about our products and services?

He was awesome and nice. Didn't make you feel bad for having dirty carpets.

Report a concern   November 27, 2017 — Rated 10 out of 10 by P.A. Zerorez Phoenix
What do you like about our products and services?

My carpets are old and after they are cleaned, they look like new. No toxic chemicals or scent to irritate allergies for me or my dog, which I really appreciate. They dry very quickly. I wouldn't use any other company.

Report a concern   November 27, 2017 — Rated 10 out of 10 by D.Y. Zerorez Phoenix
What do you like about our products and services?

The carpet turned out excellent we wasn't impressed with the way the chair came out that he cleaned but it was okay

Report a concern   November 27, 2017 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

This was my first time using Zerorez. The technician was awesome and did a fantastic job. He far exceeded my expectations. The carpets look great and you can really feel and see how clean they are. I will be using them again to do my daughters house. Thanks again for all you do.

Report a concern   November 27, 2017 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

The quality of the work and the nice tech that did the work.

Report a concern   November 27, 2017 — Rated 10 out of 10 by E.R. Zerorez Phoenix
What do you like about our products and services?

The product and service are Great...... I just wish you accepted American Express as payment!!

Report a concern   November 27, 2017 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Zerorez did an excellent job on my carpet. My carpet is 20+ years old and pretty much looks like brand new carpet. The technician, Joshua, was very friendly and performed an outstanding job.

Report a concern   November 27, 2017 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

great job

Report a concern   November 27, 2017 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

no soap, fast drying time, fast and friendly service

Report a concern   November 27, 2017 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

We have always gotten professional service. Your Techs are very friendly and polite.

Report a concern   November 27, 2017 — Rated 5 out of 10 by T.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

A bit underwhelmed with this appointment. It seems like it depends on the technician, and I didn't have a great one this time around....

Report a concern   November 27, 2017 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Randall was very friendly and professional. Carpets look and feel amazing.


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