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based on 86543 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clear, up front explanations
Smells nice, dried pretty quickly, representative was nice.
Polite, timely.
YOU did not tell me the price in advance, I have a little house with small rooms and $140 is a lot of money to pay for 3 rooms
Good luck
Great service and results. Our carpets look great. Your technician was very professional and friendly.
Professional, Courteous, Green, Thorough, Economical! I recommend your services to everyone I can!
NO chemical
After carpet dried, all spots came back
The gentlemen did an excellent job. It will be awhile to see if treated areas will return. My only concern is the five hundred dollar price. I did approve it but it would cause me concern in the future.
This is the best carpet cleaning! I have used the service three times. The technicians are efficient and helpful. I have asthma and a lung problem and this company is the only one I can use. No chemical smells!
Prompt and professional staff, always a pleasure to have in our home
The service technician was very professional and knew what he was doing. I think your service/product is good but it ends up being very pricey. I am hoping to use your services again, but I definitely need to save up money.
Doesn.t leave a soap residue.
Great customer service and our Technician was very knowledgable.
No doubt...10 out of 10 rating! I've always been very impressed by how polite, knowledgeable, and professional your Zerorez technicians have been. Just yesterday Walley Grogitsky was at my home and took the time evaluate the condition of my carpets and to clearly communicate what he recognized as issues. He shared his recommendation on how we best address, and he gave options without any high pressure sales pitch. He made me feel confident in the choices made, and my carpets look amazing! I will call Zerorez every time!
You always are so professional and do such a great job!
Very good job. Happy wife, happy life
Everything
Good job, turned out better than I thought it would. Your representative was very helpful and very pleasant to work with.
Employee didn’t clean everything he said he was going to.
The cleaning did literally nothing except spread out any spots that were in the carpet. The carpet looks terrible. The cleaner was late and came outside of his time frame. It was overall a terrible experience and a complete waste of money.
Did a great job...our carpets look new!
On time, and did a great job.
Our carpets and floors are so clean. Love how fast they dry as well. Thank you.
Good quality and professional employees
Courteous operator, explained how he was going to do the job, was very neat and cleaned up area when finished.
Your people were so nice and helpful. He had me checking you make sure he got all the spots and he had! Love your cleaning.
An expensive endeavor.
Very nice technician carpet looks wonderful.
Courteous employee
Addressed dirt areas