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based on 86539 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good job
Everything!! From the great personalities of the technicians to the care and efficiency with which they perform their job to the ultimate in carpet cleaning. I would never let anyone else touch my carpet or other cleaning needs. You are the BEST!!!
Hi - at the last minute I added a couch cushion to the cleaning. It had a small stain from my cleaning a cat hairball with mild soap and water. The small stain is gone but the fabric is much lighter in the area and the cushion now has a large water stain along an edge that was not stained prior.
If someone could take a look I would appreciate it. We could not see the new stain until the cushion had dried the next morning.
Great workers, zero residue
Amazing customer service and end result every time!
Early arrive, fast service, room looked great.
They are not harmful
They are effective
They dry quickly
My carpets look amazing! With little dry time and patience, the process is very manageable. These carpets haven't looked this good since I moved in!
My technician, Wally, was very knowledgeable and efficient with product as well as time.
Tanner was very polite, professional and helpful. He did a great job at a reasonable price.
We will use zerorez again
you were suppose to email a receipt but didn't
grout and tile cleaning was excellent
Very affordable and the technician was prompt, professional and did a good job.
Technician: good knowledge, very personable, overall good job.
Always make me pay a higher price than estimate. The guy who vacuumed didn't explain it with a price. I will not use you again.
Jason was very professional. friendly,
Work was very nicely done carpets has a great smell through all the house I will call zerorez again. Thanks
I have a few areas that did not get done well.
Knowing the carpets are truly fresh and clean, without any sticky residue to get dirty again...the technicians are always friendly and knowledgeable and they don’t pressure you for add on’s...got me in same day too!!
Scheduling appt is always easy and reps are very professional. Prices are very reasonable and technicians are professional.
We were delighted with how clean the AZ room, bedroom and most of the front room carpet. The edge of our front room carpet going on to the vinyl still looks black and dirty.
Do you think you could fix that?
Travis was great, such a nice and capable young man.
Yours truly,
Name removed
Mesa Regal Resort
4700 E. Main Site # 1270
Mesa, AZ 85205
On time, good job, will call again
The carpet was cleaner than I thought it would be due to the dirty traffic area.
Technician was nice and helpful.
The tech was great and did a good job. Just disappointed that some furniture wasn't moved unless I moved it in advance. I've always used Stanley steamer and if it's moveable without too much trouble they move it. End tables, recliners etc. I understand not moving big heavy desks and beds etc but smaller stuff I thought would've been moved
Easy to schedule, always on time and great service.
My wife said it was the best our carpets have ever been cleaned!!
Prompt, efficient, thorough, Matt was super!
I don’t believe the cleaning did anything at all for my floor. I don’t want to say it’s the guys fault who did the work but it honestly looks the same as before. The grout is brown, grey, white and black still. I assumed that the grout would be scrubbed with a brush but that wasn’t done. I honestly would just like a refund. The floor looks exactly the same as before.
Great job!
The carpet looks cleaner than after any other company has cleaned it. Your employee (Chris) told us what to expect and asked if we had any questions. He said that in the unlikely event that an area wasn’t cleaned to our expectations, he would come back and clean that area again.
We are very pleased with the results and your service.

The self contained unit, the cleanliness of my carpets after it was completed, the knowledge of the professional that did the job.