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based on 86539 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service tech. Arrived on time. Very respectful. Made great recommendations. Very easy payment process. Good communication. Overall great experience.
Prompt, professional techs. Got the job done quickly. -18 year old carpets look like new.
Great job! Friendly, efficient tech and phone personnel.
The two gentlemen that came and did my carpet and grout were very professional and did a great job I would recommend them to to anybody and also your company thank you so much
The carpets did look pretty good afterwards, but however I only used you because of the 3 room deal you had going on. without that there would be no way, the prices are outrageous
The price I was quoted did not change. There were no hidden fees. Everything was explained before any work was started. The the technician was very polite and took time to explain every step to me.
Carpet just wasn't clean
Things were very easy to schedule. Communication was prompt and efficient. Our technician was on time and polite and professional. The job was done extremely well and my tile looks brand new!
Less cost
More experience
Better quality for the price
You are a little higher priced than some competitors, especially on a smaller job
Promptness and professionalism
The carpet dries quickly and smells wonderful. The tile looks clean . The traffic areas on my carpet stay clean longer. The whole company is easy to deal with..all very pleasant and professional
You did a great job but once the job was completed, I wasn't told about your first responder discount until minutes after I paid in full. I spent $400 dollars cleaning 2 homes of carpet. Do you really offer that discount or don't advertise it and hope nobody knows about it. Doesn't seen too ethical to me. Thanks!
No odor, dries fast, clean feeling.
I want only senior technicians and expect that when I request a specific tech it could be honored. That being said, i was very happy with who you sent this time. I will cancel using you in future if I am not assured a senior. Two years ago you sent Kyle and I was very unhappy.
Had a great experience with Zerorez, technician was professional and cleaned my carpet and throw rug.Wow what a difference. Technician had a great attitude and pleasant personality; knowledgeable also. No annoying smell or residue. Thanks Zerorez
I like how my carpeting doesn't feel crispy after it is cleaned. The technician was very good and explained the whole process to me.
I was told what day of service I would have, and I would prefer to know a window of time during the day. Did not know when service was arriving until 20 minutes before
our carpet looks like new!!!
Great job carpet looks much better
Prompt. Helpful cleaner. Carpet is clean & not soaking wet. Thanks for a job well done.
Very professionally,
When the carpet dried almost all the stains came back.
Have no idea. upholstry came out very good but both areas that were stained came back almost as bad.
Kyle did a nice job. Carpets look like new! He worked in a timely manner.
Love them.
Service technician was very punctual and explained the procedure nicely.
Todd was superb my rugs look like new.
Great cleaning job. But i had to ask to move 2 chairs to clean under. I never had a company that went around furniture . I would have moved the chairs, but was i to put in middle of floor where he as cleaning? Sorry next time i will go with a company that will clean ENTIRE carpet
I liked it and the carpet looks like new again. the tile looks good too. My floors look clean again.
Fast professional service. Carpets look great and the techs were ontime.