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based on 84639 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
cost over $600 to get the whole house done.... after drying some dirty spots in grout. Just hoping when i spend that much money that it be even better. Technician was very friendly and knowledgeable.
Timely scheduling.
Professional, courteous, and efficient cleaning techs.
No shampoo or fragrances
Carpets looked great and your service tech was very efficient and pleasant.
Good people who work there
My carpets are so clean and smell fresh! The animal odors are gone! Its amazing. I also love that my carpets aren't crunchy or have any residue.
the carpet looks better than it ever has, the tech was very knowledgeable and did a great job
Your technician was very nice but he missed several spots that I have to go back and do myself. Some of those areas are just dirty and a few have a white residue. He told me the white lines in my grout was from my foundation. Since I have a water barrier between my foundation and my tile, that is not true. I have cleaned some of those areas myself since the service and I was able to get it clean. The technician also told me how tired he was and I think he just was not up to the job. Although, for being so exhausted he did a pretty good job. He was there for 3 hours and did a lot of selling of your product.
Considering the estimate was $60 off and tech did a good job in some areas and an okay job in other, I am only able to give an 8 on likely to refer others and to have your service again.
Thank you.
Appointment was easy to make, staff was on time, informative, efficient and easy to communicate with. Left everything neat and clean.
The technician was awesome!
Use them for my home and business they do a great job
Professional. On time. Worked diligently
Prompt, odorless, no residue.
Less soap
Quality of job.
Customer service provided by Steve
David (?). Did an excellent job meticulous, took his time to do it right. Professional
Cleaning w/o soap. My FLOR could be cleaned.
Our technicians were very professional and efficient.
Friendly and did a fantastic job!
Great Tech. Cleaning job well done!
The technician was very professional and let me know what he would be doing prior to his starting the process.
I was hopeful that the stains on our rugs would come out and they did.
They look wonderful.
The technician was kind and worked quickly. He remembered my name and used it when appropriate. I had a lot going on that day, including a loud barking dog that I wasn't sure where to put. He was patient with me.
My score is not a 10 because even though on the call when they said 'the technician will evaluate to see if the rug is wool' they still wanted to charge me the wool rate when the technician told them it was not. They said they listened to the call, and if that had been true they would have heard me not be sure what type of rug it was. That was extremely frustrating as the prices are very different. The technician adjusted the rate for me and that is the only reason I will return next year. You can't charge for apples when your giving oranges!
service was great as always! Timely,neat and very professional.Carpets look great. I have recommended you to my son's in-laws who need whole house done before placing on market.
Thank You.
That the carpets aren't crunchy after treatment
Really clean carpets... no smell or residue... driest carpets I've seen right after being cleaned. Courteous people!
I love how my carpet is not wet after it is cleaned. I had my sectional cleaned for the first time and it looks brand new again!
I was very pleases with the service. Have used your service before and I am still very pleases. The gentleman, Trey Rogers did an excellent job. He was explained the procedure and we were very pleases with his knowledge and professionalism.
We will use your company again and recommend it to other people.
Thank-you,
Jan Last name removed
Great customer service and knowledgeable about the product.
Thought the technician was outstanding. He was quiet mannered and friendly. He asked questions and listened to our suggestions. He was knowledgeable and good at explains was he was going to do. He worjpked quickly. The carpeting and the tile floors look and feel clean.
Hayden our technician explained the services and pricing thoroughly. The results were amazing and I like that there is no residue.