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based on 84639 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
In our main living area, we had a very soiled area were the couches are, main reason for having carpet cleaned. Still looks dark. I'm thinking of haveing the guy I have used for years come see if he can get the soiled area clean. I wanted to try you but no soap might not be the answer.
Good
Always receive excellent results. Technicians always friendly and courteous. Happy to know products used are safe.
It was more pricey than others. The protectant that cost 100 bucks more wasn't effective. My carpets are clean but they are stiff, like they needed to be washed with soft water. And they smell funny.
The guy who came out was amazing very professional my complaint is not with him.
The carpets do not look much different a couple small stains returned hours after him leaving Which I understand some stains are hard we have had many other companies come out and they work better for us.
Just unhappy with the quality of product after hearing so many others were happy. Atleast on the radio they seem happy
Just won’t be returning and no referring
Jason explained everything thoroughly and did a very complete job of carpet cleaning.
The technician did a great job. He was thorough and pleasant. A bit on the "chatty" side but very nice. We are pleased with the results.
Name removed
Steve was very nice and informative. He did a good job. BUT - how is it my bill was $188 when the TV commercial says 3 rooms cleaned for $119 and then I have a 4th room which I was told was an extra $40 plus $15 extra for the area of Arizona I live in? That totals $174 ! Is the rest tax?
I am waiting for a statement which I need to have to honor my guarantee for the new carpet I just had installed only 8 months ago. Please send that to me.
Name removed
Friendly and quiet.
Quality service, polite and efficient representative.
THE carpet looks great. The rep was very personable and easy to work with.
On time. Very professional, courteous. Technician cared about me.
Great Service! Serviceman was friendly, informative, helpful and on time.
Kyhl was Quick, efficient, and had a friendly demeanor.
Explained what service was done and safety precautions.
Very polite and professional.
Best technician! He was polite, very informative, had great customer service skills, was a very hard worker and did a beautiful job.
Good customer service from the technician. Only complaint is that even after special treatment to eliminate pet urine odor in carpet, it’s still there.
Carpets look great and the cleaner was so sweet and did a very good job cleaning them.
Technician was very polite and professional and did a excellent job very happy with the service.
Thank you,
Name removed
Was on time told me about the product ask about the stains. When was done with carpet they looked like new. Very pleased would recommend my. Friends. Thanks Kevin good job.
The technician was friendly and professional! Very easy to schedule. It was a bit pricey but their quote was honest, no hidden fees.
When we purchased the 2.5 gal water before, it came with a toggle spout. We're now told: we can no longer get the spout. You've got to be kidding!!!!!!!!!!!! You really expect people to pick up the 2.5 gal container every time they want to get some water for cleaning? Get real and make the spout available ... even if it's an extra cost. Sure glad I kept my old spout!!!!!!
Carpet was stiff after it dried, which I thought would not happen with the empowered water. I also had my bathroom tole cleaned bit there ended up being a puddle of liquid behind the toilet in the corner. Had to get a towel to clean it up.
Natural
The water really cleans.
Great job as usual
Everything. The tech did a fantastic job and was very friendly
I had all my carpets cleaned because of pet odor and they still all smell, I had my tile and grout cleaned and it doesn't look like I had anything done. I had 3 area rugs clean and all 3 still smell and now I have to throw them all out.
Technicians are professional and very good. My stone floor looks great!
I am very satisfied with service and technician who did the work. I have recommended your company to my son in San Diego as he indicated you also do work in that area.

I always appreciate the promptness and professional attitude of your personnel. Carpets look great and dry quickly. The new brush system is a great asset to making the carpets cleaner and look great. Thanks