Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86539 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 1, 2018 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Thank you for the great job cleaning my patio area.

Report a concern   May 1, 2018 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

great service, quick dry time!

Report a concern   May 1, 2018 — Rated 5 out of 10 by R.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My carpet was crunchy after drying in several spots, I believe advertisement says you won’t leave carpets crunchy.

Report a concern   May 1, 2018 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

Always dependable and high quality service

Report a concern   May 1, 2018 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

Our carpets do look clean when Serviced. I did explain to your technician that there is a trick to getting the pet urine stain and odor out, peroxide. Your technician advised that with a black light we would still see the pet urine stain even after your cleaning and I advised that with using peroxide, the stain and smell is completely gone. Maybe this is worth researching as a step into your treatment. Thanks.

Report a concern   April 30, 2018 — Rated 10 out of 10 by S.A.S. Zerorez Phoenix
What do you like about our products and services?

Excellent service and amazing cleaning.

Report a concern   April 30, 2018 — Rated 10 out of 10 by David Wilder Zerorez Phoenix
What do you like about our products and services?

Great carpet cleaning service...

Report a concern   April 30, 2018 — Rated 10 out of 10 by Sue Berens Zerorez Phoenix
What do you like about our products and services?

Amazing job cleaning my carpets

Report a concern   April 30, 2018 — Rated 10 out of 10 by Eilene Byrne-Quinn Zerorez Phoenix
What do you like about our products and services?

The price quoted was exact and Zerorez does not charge extra for stains. The company gave me a 2 hour window and the technician came during the expected time.

Eileen B

Report a concern   April 30, 2018 — Rated 10 out of 10 by C.Y. Zerorez Phoenix
What do you like about our products and services?

The tech was communicating with us every step of the way

Report a concern   April 30, 2018 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

On time quick & out the door.

Report a concern   April 30, 2018 — Rated 10 out of 10 by mark kaltved Zerorez Phoenix
What do you like about our products and services?

my carpets were the cleanest ever, your price was very competitive

Report a concern   April 30, 2018 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Great service and the carpets look great!

Report a concern   April 30, 2018 — Rated 9 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

We're very happy with how the carpet cleaning turned out!

Report a concern   April 30, 2018 — Rated 8 out of 10 by J.W. Zerorez Phoenix
What could we do to improve?

The only complaint I have is that the technician left the fans on high. I understand why they do it to help dry the carpet faster. However because the unit is empty the fans were on high for 3-4 days. if they were left on low that would have been better.

Report a concern   April 30, 2018 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Technician did a really good job! Very satisfied with the service.

Report a concern   April 30, 2018 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

I was very happy with the job the techs did on my carpets. They arrived on time and the carpet looked like new when done!

Report a concern   April 30, 2018 — Rated 10 out of 10 by keith callaway Zerorez Phoenix
What do you like about our products and services?

Very quick process. Happy with the results and friendliness of the staff.

Report a concern   April 30, 2018 — Rated 10 out of 10 by S.E. Zerorez Phoenix
What do you like about our products and services?

Very good service!!

Report a concern   April 29, 2018 — Rated 10 out of 10 by H.B. Zerorez Phoenix
What do you like about our products and services?

For the past few years I've used zerorez and have very pleased with the outstanding work they do cleaning my 25 year old carpet!!
Thanks again.....I truly appreciate the work and your service people provide.
Mary Last name removed

Report a concern   April 29, 2018 — Rated 10 out of 10 by M.E. Zerorez Phoenix
What do you like about our products and services?

Quick drying process and empowered water- no soap

Report a concern   April 29, 2018 — Rated 10 out of 10 by Jere Cullen Zerorez Phoenix
What do you like about our products and services?

The technician was professional, quick and did exactly as I asked

Report a concern   April 29, 2018 — Rated 10 out of 10 by Natalie Aisoff Zerorez Phoenix
What do you like about our products and services?

No chemical smell.

Clean carpets.

Professional courteous staff.

A phone call letting me know someone’s on the way within the window.

A clear idea of the price before scheduling.

Report a concern   April 29, 2018 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Service was great. Tech was very friendly and answered all questions in detail.

Report a concern   April 29, 2018 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

My tile and grout look new!

Report a concern   April 29, 2018 — Rated 10 out of 10 by Marc Braner Zerorez Phoenix
What do you like about our products and services?

Courteous service people. Fast, efficient, neat, effective. Organized.

Report a concern   April 29, 2018 — Rated 0 out of 10 by R.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The notes that the service tech wrote down were entirely, blatantly false. I did say I wouldn’t give my drivers license information, why do you need it? How are you planning to protect my information? Then he said that’s fine I won’t take a check. Then I said nobody demanded I give them that information when we set the appointment. My wife had written the check and she wasn’t there and I said what are you going to do take the cleaning back. How stupid is that? He was the one escalating the situation. He forced me to pay by credit card since you wouldn’t take a check. So you know what, I paid and yes I will never use your services again and at every opportunity I get I will tell people of my entire experience. Also it was nice of him to include his remarks on my bill after the fact. If you wish to contact me and talk about my experience and what I think of the results of my carpet cleaning you may do so although I doubt you will since customer service is passed down from the top.
David Last name removed Phone number removed

Report a concern   April 29, 2018 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

The service was very professional. I would ask for that technician again. His name is Aaron.

Report a concern   April 29, 2018 — Rated 10 out of 10 by John Saunders Zerorez Phoenix
What do you like about our products and services?

I’m very happy, everything Zerores said they would do they did. The carpet looks great!

Report a concern   April 29, 2018 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Great as always! Thanks


Privacy Policy