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based on 86539 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Workers are very friendly and professional. Explain things very clearly and work quickly.
Ray did a great job, I’ve had you guys here several times and he’s the first one to use that scrubber. That works great and the carpet is a lot cleaner. Also he sprayed and scrubbed all the carpet. I’m really happy with the way it turned out.
Thanks
great attention to detail and customer focus at time of service is wonderful.
No harsh chemicals
Carpet was clean and dried fast.
I was very impressed with the technician you sent out. He talked through all the options before he started. I will steer people your way in the future.
I like the fact that ZEROREZ does not leave any residue on the carpet following cleaning. My experience with the company has been quick, efficient and affordable service.
Judi Abraham, Licensed REALTOR®
Berkshire HomeServices Arizona Properties
You don't use chemicals and my carpets feel cleaner then with anyone else
We like your work but would like the job to be less costly.
Your professionalism is exceptional. Your cleaning methods are very good. I'd definitely recommend you to others.
I couldn’t believe how clean my carpets were after the service. Thank you!!
Peter did a wonderful job cleaning the carpet. Very nice individual.
Bill & Mary Lou Last name removed
Best carpet cleaning ever.
I thought the person who cleaned my carpet did a excellence job and I would like to have the same person back to clean my tile. man name was Vincent.
thank you Mr Last name removed
Showed up on time, did a great job, fair price.
I like that you use powered water instead of chemicals. There was no chemical smell, or crunchy feel to my carpet.
My tile floors were well cleaned, including the grout, and the whole process took less than 2 hours.
Great customer service and accurate pricing ! I even got a discount for them being a few minutes past arrival window !!! Will be using in the future
Timely, efficient, quality work. My carpet looked significantly better after it was cleaned. I have found that frequently the carpet looks good immediately after cleaning, but with Zerorez it looked just as good after it dried.
No soap
I like that the home looked and felt clean when the work was complete.
You guys were great. Called ahead. Arrived right on time. And the rugs look fantastic. I will definitely recommend you.
Todd did an amazing job on my carpets! I really thought I needed to replace the bedroom carpet, but when he finished it looked almost new. Zerorez is the only carpet cleaners I will use and I highly recommend it!
No chemicals used in treating
Zerorez is awesome! Our technician was very friendly and completed the job quickly!
The young man who came to my house was courteous and did a great job in getting spots out of the carpet. I have used Zerorez before and I would recommend Zerorez to anyone who needs there service.
I paid to have a protectant put on my stairs after cleaning. Through no fault of the technicians who were very nice, the sprayer broke down. They applied the protectant using a spray bottle. It did not appear that that worked very well at all.
The cleanliness and the fact that they leave no soapy residue. Additionally, they are environmentally friendly and dry in far less time than the old fashioned way of carpet shampooer cleaning.
The professionalism was superb. He did a great job explaining the process and why your brand is different. He did a great job on our tile and grout.
The cleaning went well the tech arrived on time and was very friendly. I am disappointed that several spots didn’t come up (it doesn’t appear they were pretreated) and I thought the high traffic areas didn’t get cleaned as well as I had hoped. I do recommend that you inform customers to remove the stuff from under the stairs in advance. The over spray from the equipment soaked everything under my stairs and I had to ask the tech to dry the tile floor as he was walking out. Also the stairs and the landing were extremely wet. It took nearly 4 days for them dry completely even with a fan blowing on them for 2 days. There was also a musty smell for several days in the house when I had hoped it would smell fresh and clean.
It did not smell, it went really quick, my carpets weren't crunchy, and they smell/feel SO clean!!!