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based on 86539 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The employee that cleaned our carpet was very professional, thorough, and polite. He did an excellent job with the cleaning. The carpets looked and felt wonderful afterwards.
The service techs were on time, fast and efficient.
I enjoy doing business with a company that has employees that treat you with respect.
I needed to have my bedroom carpet cleaned and your company was recommended.
I decided to ask about cleaning my smaller area rugs also while he was here. I have never had a wool area rug cleaned so I was apprehensive to do both of my wool area rugs. I decided to be conservative and only chose one rug to see how it turned out. Steve did a great job on the wool area rug and it looks new again. Now I am sorry that I didn't have him do my hallway runner at the same time for an additional $48 :(
I understand that the minimum charge is $84, so I will have to wait until more items need to be clean. I will call your company again when that time comes.
The gentleman who was here explaining the situation was very honest and forthcoming about our carpets which we appreciated
The tiles looked great when they were done
Everything went as scheduled, the technician arrived at the start of the arrival window and did an excellent job.
Excellent service
I would give Peter a 10 for his experience and work ethic, his new trainee a 10 for his manners and a good future with your company.
The carpet is almost dry as of Saturday am, however the urine smell is still present in two areas. The carpet looks pretty good as far as stains. The carpet is just 5 yrs old not 14 yrs. as noted.
The cost for cleaning was very high and we could not really afford to go into debt, however we felt if the carpet could be revived it would protect our investment. We were displeased with the cost for cleaning the living dining area and then charged additional cost for the hallway. I was told the cost would be a special for $135 for 250 sq. ft. and extra for removal of the urine which Peter said it would take at least 3 of the jugs of your solution. After a demo I could see it working. I feel the 2 areas should be gone over with more of your regular cleaning solution or whatever is necessary in order to remove the smell. In reading the invoice the chemical cost was too high.We would like a follow up visit in order to have satisfaction and recommend your company to others. Please give us a call @ Phone number removed to resolve these issues.
Sincerely,
Mrs. John Last name removed (Patricia) April, 28th 2018
The technicians were friendly and professional, and our tile and grout looks great!
Whatever cleaner you used smelled great!!
Get service and our carpets look great!! Already told Jerry's sister about the service and she is considering you.
My carpets are impeccably clean and no residue or soap. Tech was awesome and explained the whole process. I will definitely use your services again.
I love that the fabrics (I had my couch cleaned this time, but have had my carpets done in the past...which I no longer have) aren't crunchy, they don't feel sticky, no residue, and they smell fresh and clean. My sofa had not been cleaned for over 15 years and it has been through 3 dogs, a cat, and multiple people. My service guy got it so clean it looks like I just bought it!!!
I have been a loyal customer of Zerorez for many years and I will continue to use them in the future.
I like that you don't use detergents, and the price can't be beat. Add to that the knowledgable professional technicians like Steve, and why would anyone use any other company?
Just had carpeting cleaned and very pleased
My carpets stay clean much longer with zerorez then my friends' do with other companies.
The service was amazing, no awful chemical smell, just clean. Our technician was right on time, explained the process to us and was extremely professional.
I would highly recommend.
Your prices are reasonable and you always do a great job!!
The two technicians who came to clean my carpet and tile were amazing. They were so friendly, efficient, and professional that I would be delighted to have them come again. The work done was fantastic!
Stains on tile after treatment. Also, grout destroyed after treatment. Techno giant claimed our grout was “soft”. Not impressed.
all natural , nothing left in carpet
They live up to their promises and values.
The technician was very thorough and I felt like my carpets were cleaner than they’ve ever been.
I like the carpet feels clean when it drys and looks great.
I think his name was Jose and he was great and did an excellent job.
The male worker left the front door open when I got back from the dog park. This was very scary when I returned home. This was my first time using Zerorez and was not happy.
I thought it was very expensive. I couldn’t afford to have all my carpet cleaned. They offered me the carpet protector which would have added another $150! Way too expensive!
The technician was prompt, courteous, and professional. Will absolutely use Zerorez in the future!
The kindness of you associate. He work hard. He made sure I was satisfied and if I needed anything else.
The tile looks dirtier now after you supposedly cleaned it then it did before you were out. I would like you to come back out and reclean the carpet and tile.
Friendly team and considerate about keeping house walls in good condition- other carpet and tile cleaners have scuffed my walls but ZeroRez is meticulous about that each time I use them! And no one gets floors as clean as ZeroRez!

Very good customer service from Hayden. He explained all of the process with excellent follow-through. His fellow employee, Junior was also an excellent employee.
We would highly recommended using zero razz to our friends