Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84640 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 24, 2018 — Rated 10 out of 10 by S.V. Zerorez Phoenix
What do you like about our products and services?

Our tech was very friendly and thorough. He took the time to explain the process and make sure that we were happy with the outcome. We had a great experience!

Report a concern   January 24, 2018 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Associate was super friendly and knowledgeable. My carpet looks great!!

Report a concern   January 24, 2018 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

Technician did a very thorough job and happily answered all of our questions. Our carpet looked very nice when he was finished.

Report a concern   January 24, 2018 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Great service tech. Great communication from start to finish.

Report a concern   January 24, 2018 — Rated 10 out of 10 by P.P. Zerorez Phoenix
What do you like about our products and services?

awesome. carpets look great

Report a concern   January 24, 2018 — Rated 10 out of 10 by V.V. Zerorez Phoenix
What do you like about our products and services?

Erin did a great job! He was profession, curious and friendly. Our carpets look like new!!

Report a concern   January 24, 2018 — Rated 10 out of 10 by O.T. Zerorez Phoenix
What do you like about our products and services?

Abel did a great job explaining what he was going to do and, then, doing it. The carpet look great!

Report a concern   January 24, 2018 — Rated 10 out of 10 by L.F. Zerorez Phoenix
What do you like about our products and services?

I was very happy with the service I received. I didn't know alot about the product but Matt, who completed the service, was very knowledgeable and showed me how to use the product on what services and gave a very informative explanation. I had my wool rugs and sofa cleaned and they looked completely refreshed and no residue left behind. The rugs look like new again . Matt was very professional, friendly, and I really appreciated him explaining what he was doing and how the product works. I would gladly give a recommendation to friends and family to use Zerorez. Thank You! Name removed

Report a concern   January 24, 2018 — Rated 10 out of 10 by E.K. Zerorez Phoenix
What do you like about our products and services?

Arron was very professional and did a fantastic job cleaning my carpet

Report a concern   January 24, 2018 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

The technician was very helpful and informative. The process went very quickly and I didn't feel like we had any type of chemical smell afterwards, which we appreciate since we have allergy and sinus problems.

Report a concern   January 24, 2018 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

The personnel I worked with were professional and easy to work with. Explained all the things i had questions about and more. Josh was my technician and did very good job.

Report a concern   January 24, 2018 — Rated 10 out of 10 by L.J. Zerorez Phoenix
What do you like about our products and services?

It appears that the product works really well. Our area rug was really quite dirty and stained. My wife was extremely surprised as to how bright the colors were.

I forgot the name of the technician that did the work, but he was very good, knew his products, and had a great attitude and personality.

As stated above, I would definitely recommend ZEROREZ to everyone. Thank you again for your services.

Report a concern   January 24, 2018 — Rated 7 out of 10 by K.R. Zerorez Phoenix
What could we do to improve?

Carpet is clean, but soaked. Couldn’t put furniture back for 24 hours in most areas, 36 hours in the two most soiled walkway areas.

Report a concern   January 24, 2018 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

Our carpets looked incredible! We had 2 stains I had settled in myself that would probably not come out buy I was surprisingly wrong. Also, the clean smell wasn't hindered or covered up with a deodorizer.

Report a concern   January 24, 2018 — Rated 10 out of 10 by S.C.J.J. Zerorez Phoenix
What do you like about our products and services?

Excellent customer service.

Report a concern   January 24, 2018 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

Everyone was very knowledgeable, professional, pleasant and friendly to deal with. The work was completed as estimated in the time estimated and we are quite pleased with the results.

Report a concern   January 24, 2018 — Rated 8 out of 10 by C.T. Zerorez Phoenix
What could we do to improve?

My carpets were really soaked. Humidity in house went up to 60% and surface not dry until next morning. Did the service guy use too much water?

Report a concern   January 24, 2018 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

You don't use chemicals. I have used your services for years.

Report a concern   January 24, 2018 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

Troy was very professional and knew exactly what we needed to do to bring our carpets back to life.

Report a concern   January 24, 2018 — Rated 10 out of 10 by C.N. Zerorez Phoenix
What do you like about our products and services?

Zerorez is a top notch company. I would highly recommend them to anyone, including my family and friends. They are very professional and considerate. I had them clean my carpet and tile floors. What a marvelous job! It turn out great. It is like having new carpet.

Report a concern   January 24, 2018 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

On time scheduling, carpets look and stay clean longer, professional technicians

Report a concern   January 24, 2018 — Rated 10 out of 10 by R.A. Zerorez Phoenix
What do you like about our products and services?

I like it very much

Report a concern   January 23, 2018 — Rated 7 out of 10 by A.R. Zerorez Phoenix
What could we do to improve?

We have used Zero Rez before and had a different experience than the first time. The first time we had excellent customer service and the technician was very enthusiastic and thorough. This time, the carpet does look good and overall the technician did a nice job. It just wasn’t the same customer service that we remember from the first time.

Report a concern   January 23, 2018 — Rated 10 out of 10 by L.T. Zerorez Phoenix
What do you like about our products and services?

Very professional staff and my carpet looks 5 years younger!

Report a concern   January 23, 2018 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

Our technician was amazing!!! Excellent job...we would rate hi. 10 our of 10!

Report a concern   January 23, 2018 — Rated 10 out of 10 by H.S. Zerorez Phoenix
What do you like about our products and services?

efficient
clean
on time

Report a concern   January 23, 2018 — Rated 10 out of 10 by G.G. Zerorez Phoenix
What do you like about our products and services?

The technician, Peter Fortune, did a great job. My carpet looks so good. This was the first time that I used Zerorez and will use your company again. I am very satisfied.

My address is 7579 West Wikieup Lane
Glendale

Report a concern   January 23, 2018 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Carpet looks great!!! Service was excellent & guys were very courteous & friendly!!!

Report a concern   January 23, 2018 — Rated 10 out of 10 by Y.J. Zerorez Phoenix
What do you like about our products and services?

Radio

Report a concern   January 23, 2018 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

The guys did a great job. My carpet has not looked this good.


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