Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84640 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 28, 2018 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

The company in general was great to work with. The technician that came out was upfront about everything and knowledgeable and just over all professional.!

Report a concern   January 28, 2018 — Rated 10 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

Prompt polite on time knowledgeable did an excellent job. What more could you ask for?!?
Mark Last name removed

Report a concern   January 28, 2018 — Rated 10 out of 10 by G.L. Zerorez Phoenix
What do you like about our products and services?

The technician was very courteous and worked very hard. I like the technique the company uses to clean carpets.

Report a concern   January 28, 2018 — Rated 10 out of 10 by P.L. Zerorez Phoenix
What do you like about our products and services?

Love the way you clean carpets

Report a concern   January 28, 2018 — Rated 10 out of 10 by W.N. Zerorez Phoenix
What do you like about our products and services?

Got most of the rooms clean except for the kids playroom

Report a concern   January 28, 2018 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

I was very impressed by my whole experience, start to finish, either Zerorez. Every person I had contact with from getting a quote and scheduling over the phone to my technician was very friendly, open, honest, and personable. I never got pressured to be up-sold on anything, and received exactly what I asked for at the exact price I was quoted. I feel that it is a high quality service, with high quality products, being delivered by high quality people. Great company that clearly takes good care of their customers and employees.

Report a concern   January 28, 2018 — Rated 10 out of 10 by G.A. Zerorez Phoenix
What do you like about our products and services?

Very professional tech... answered all my questions with very thought out and knowledgeable answers... not to sound cliche... but. " The proof is in the pudding " my carpets look great !!! Thank you Zerorez.

First name removed McGurk

Litchfield Park, AZ.

Report a concern   January 28, 2018 — Rated 10 out of 10 by E.T. Zerorez Phoenix
What do you like about our products and services?

Techs always do a good job.

Report a concern   January 28, 2018 — Rated 10 out of 10 by V.M. Zerorez Phoenix
What do you like about our products and services?

Everything!

Report a concern   January 28, 2018 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Was very impressed with the young man that cleaned our carpets and unfortunately cannot remember his name. He was very knowledgeable about the different materials in our area rugs and most satisfactorily answered questions we had before he started. Hard worker and should be a keeper for the company.

Report a concern   January 28, 2018 — Rated 8 out of 10 by P.H. Zerorez Phoenix
What could we do to improve?

Better valued pricing ....my budget was $300 and I spent north of $500. First time ever for this house that we've owned for 7 years.

Report a concern   January 28, 2018 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

Tech was great and the carpets looked really good when he was done.

Report a concern   January 27, 2018 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Very professional and courteous. My wife and I were very impressed both times that we've used them. Would definitely recommend to close friends without worrying. Keep up the good work.

Report a concern   January 27, 2018 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Great job!

Report a concern   January 27, 2018 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Our tech (Wally) was just perfect - professional, honest and efficient. He explained everything in detail and provided excellent advice for some troublesome areas we had. We will definitely ask for Wally the next time we need service!

Report a concern   January 27, 2018 — Rated 10 out of 10 by V.H. Zerorez Phoenix
What do you like about our products and services?

Albert who cleaned the carpet, Polite, on time, job was great. From the people on the phone, to getting me in right away. Best experience

Report a concern   January 27, 2018 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

My tech was very friendly and informative!

Report a concern   January 27, 2018 — Rated 10 out of 10 by C.E. Zerorez Phoenix
What do you like about our products and services?

the results were impressive...but

Report a concern   January 27, 2018 — Rated 10 out of 10 by L.D.A. Zerorez Phoenix
What do you like about our products and services?

I like that no soap is used, carpets stay cleaner longer and they dry fast! I also like the gadget that "rakes" your carpets to get dog hair out and "rejuvenate" high traffic areas.

Report a concern   January 27, 2018 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Joel Sepulveda did a fabulous job and he was courteous, friendly and really good to our dogs!! Name removed

Report a concern   January 27, 2018 — Rated 10 out of 10 by L.V. Zerorez Phoenix
What do you like about our products and services?

Arrived on time, were low key about up selling did a great job on the carpet and rug

Report a concern   January 27, 2018 — Rated 10 out of 10 by V.S. Zerorez Phoenix
What do you like about our products and services?

Technician, Steve, thoroughly explained the process and products used, he was prompt, courteous and knowledgable. Price was reasonable. End result looks great.

Report a concern   January 27, 2018 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Dylan our service tech was great. He was ion time. Very thorough in explaining all the processes and what he was doing. I would recommend them to anyone looking for tile or carpet cleaning.

Report a concern   January 27, 2018 — Rated 10 out of 10 by K.A.A. Zerorez Phoenix
What do you like about our products and services?

Technicians are prompt and courteous. The carpet is clean and doesn't take too long to dry.

Report a concern   January 27, 2018 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

My carpet looks as good as it did when it was installed. There was a spot that I have tried everything on and I could not get it out. Now it's gone! Great service, too. On time and very professional.

Report a concern   January 27, 2018 — Rated 8 out of 10 by G.V. Zerorez Phoenix
What could we do to improve?

Dry time longer than anticipated and wife noticed odor from materials used.

Report a concern   January 27, 2018 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

I like how easy it is to set up an appointment. I like that there isn’t sticky soap that leaves a smell or residue.

Report a concern   January 27, 2018 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

They came back out to the house to redo a couple areas that I wasn’t satisfied with an went back over them to my satisfaction. Very happy with them now.

Report a concern   January 27, 2018 — Rated 6 out of 10 by J.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet at the end look like it needed to be vacuumed immediately. There were marks of where the wetness was and it wasn’t smooth. It look like it had to be combed out.

Report a concern   January 27, 2018 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

No Chemicals. Very clean!


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