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based on 87559 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our carpet look great! Love that no soap is used to clean, therefore no film or residue to attract dirt. The grout cleaned up nicely as well, looks new!
The rug that was cleaned was destroyed. You are welcome to replace it.
fast service and friendly employees.
Your representative was very nice and did a great job.
It was easy to schedule, I liked the results, and the technician was great.
My tile and grout look amazing.
Jared did a super job, will request him in the future.
Also, when a certain technician is requested, the company must honor the request if at all possible!!
Name removed
Sun City west
The professional and courteous attitude displayed by every person involved in the process from start to finish. I am a local Realtor and will continue to recommend ZeroRez to my clients, friends and family.
I was shocked that the tech was ahead of schedule and i didn’t have to spend all day waiting around. Took less than an hour for the whole service and the results are perfect!!
Technicians very courteous and friendly.
Simple, easy and convenient. Friendly technician
You guys always do a great job!
The technician was honest and kniwledgeable with no pressure on care of the carpet.
Excellent technician.
The product is great. Right away, I could tell my carpet was cleaner and fresher. My technician, Joshua was great! He was full of information and very friendly.
I had to call and schedule a redo, which is this Friday. Once the carpet dried, there are several spots still on the carpet, which should have come out. This is the second time in a row I have had someone come back after the initial cleaning.
The engineer who cleaned my upholstery was on time, very pleasant & efficient. The entire cleaning of 2 side chairs, 2 love seats & a large sofa only took one and a half hours & very clean. I am anxious to have the carpet cleaned too.
The reliability of the scheduled time, the friendliness of the rep, the fast service time, and end product.
No soap residue
The tech was super nice and very knowledgeable of products and very helpful with stains. She really went above and beyond I feel or maybe that is how you train your staff and if so please keep up the good work! The tech knew what she was doing and had great customer service skills. Thank you zerorez!
The customer service of the technicians was absolutely fantastic! Very helpful and informative, professional and very nice!
Easy appointment setting, very communicative, polite, and efficient. Affordable pricing. Able was polite and did a superb job of cleaning and applying protective coating to our carpeting.
My technician did an amazing job! He really took his time over the heavy traffic areas and we were so happy with the results. He was respectful and answered all my questions. I know this company is not the cheapest, but I pay for quality work.
it removes tough stains and dries quickly. No residue feeling left on the carpet. The cleaner was quick and professional and left no damage to my wood floor and protected the corners of my walls from the heavy and large hoses needed to clean the carpet.
You were fast easy and affordable
Great service
Everything was quick and professional!
Charles did a great job. Nice, friendly, professional. Love that the carpets don't have any chemical smell or feel crunchy after cleaning.
I am very happy with the professionalism of the employees. They were knowledgeable and curtious. The cleaning was better than I had anticipated.
The guys were very friendly and up front about the services provided and costs included. They did a great job on our large sectional and the master bedroom carpet.