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based on 86539 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff are professional and VERY friendly and knowledgable!
I was so impressed with your service. Vi cent was very polite. He did an excellent job on my tile and grout. I am 100% happy and will recommend to friends and family
I am Zerorez loyal. Always do my carpet. This time tile primarily, floor and showers.
Amazing outcome. Great service. Listening tech with close attention to detail and personal safety with wet floors.
Attention to detail
The tech that came out was extremely knowledgeable and friendly. He worked quickly so we could get our dog back inside and he also did a great job.
The carpet looks clean and stays that way alot longer than other methods/cleaners.
It is the most effective cleaning method we have tried. The staff and cleaners are friendly and professional. The only issue we had with our recent clean is that the workers blew a fuse in the bathroom outlet and didn’t let us know. It was a pretty easy fix, just a reset button, but it would be nice to know. Thanks for your professional and effective clean.
Technicians were very professional and well versed in ZeroRez method of carpet cleaning. They took time to explain each step they would be doing. They demonstrated how the cleaning was going during each step. They arrived on time and were very efficient in getting the carpets cleaned. The carpet looked very nice after it had been cleaned.
Customer service and carpet cleaning
The technician check my grout on my tile . The technician was up front of blemishes on my grout . They did a good job I was impressed I will recommend them. The Mosley family.😁
Great job and very professional people.
Green, no residue! Professional, friendly service!
They dry fast, stay protected longer and feel and look clean!
Cleaning was fast and effective and didn’t leave a lingering odor. The technicians were polite and efficient and respectful of my space.
The technician did a great job getting rid of walkway stains.
Quality work and it was done in a timely manner.
Carpet was crunchy even though I was led to believe it wouldn't be by Zerorez advertising. Carpet, however, is clean!
The service associate was great. No problems with him or his work. What I have discovered however is that the carpeting no longer has a soft inviting feel. It is stiff and harsh to the touch and underfoot. I don’t know if this is a result of the specific chemicals used, or is characteristic of the process. I don’t know if it will go away over time or not. But while the process definitely removed the dirt, the resulting feel of the fabric is unpleasant.
Simple! Your WATER and equipment do what you say it will do. We've used you on 3, maybe 4 different occasions, and the carpeting always comes out excellent; i.e. especially the hallway which, guess wh gets the most use. Be sure, when the carpet needs cleaning again guess who we will call.
Fantastic job!
Didn't think it was possible to make 15 year old tile and grout look like new.
Was shocked at how good our grout and tile looks when its clean.
Joseph did a great job and represents your company very well.
Thanks!!!!!!!!!
I like that the process does not use harsh chemicals, that it is environmentally and pet friendly .
Zerorez is great about setting up appointments, gathering information. and keeping customer updated on arrival for service. Technicians were friendly and efficient. They did a thorough job in a timely manner. Our carpet turned out great!
SO FAR I AM VERY PLEASED WITH THE CLEANING OF MY CARPET
Very good.
The tech that came out was friendly and did a pretty good job. The carpets look good, but I was not pleased with the results of the tile.
There were shoe prints and tracks from the machine with the knobby roller.
I am not sure if that is normal or not, but it is not what I expected for over $700 worth of service.
Best technician I have ever had!
The Zerorez team of Wally and Jennifer arrived on time for the appointment I scheduled to have our tile shower thoroughly cleaned in preparation for the installation of new shower doors. We also planned to have the bathroom Travertile floor cleaned. When I saw the fantastic job they had done on part of the floor I asked them to clean the entire apartment and 3 rugs. We are so pleased with the way the work was done! Today a neighbor stopped by to take a look and remarked that the floor looked brand new! And, indeed, it does!
Gets the job done. Friendly service.
Quality service, friendly folks. I’ll never use anyone else!
You did a great job. Nice guy who came out.