- Phone: (480) 507-2419
- Visit Website
based on 84643 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I feel like we were up sold too much. We had two rooms and a hallway cleaned and we paid over $500. That's way too much and the carpet did not come as clean as it should have. We can still see spots and traffic areas. There was a funny smell after but that's probably due to the non use of perfumes etc.
Very professional. Great customer service. No odor. Dries quickly
The tech was very pushy trying to sell up on carpet cleaning
Great customer service
Always great service and the lack of chemicals in the water.
Great service! You were able to schedule us quickly, arrived promptly and cleaned the carpets well.
That they have no chemicals nor chemical odors.
The man that did the cleaning was kind and considerate.
Does not leave carpets feeling stiff and stains do not return once dry.
the carpet smells fresh and it isn't stiff
Very pleased with the outcome of the cleaning. Technician was very professional, and did an outstanding job. What I'm VERY DISAPPOINTED in is the estimating service. I spoke with two representatives, was clear in what I wanted to be cleaned. When the technician arrived to give me firm quote. . . come to find out , they initially only quoted 2 area rugs, quote was for synthetic material. . my rugs are wool. That doubled the cost of cleaning . I was never asked about what material my rugs were. Then we came to the chairs, once again. . . the estimate was for much different chairs than I have. I only opted to have two chairs cleaned in lieu of 4 due to the additional cost. I was specific in my description of chairs, so I was very disappointed when once again the firm quote was more than the estimate. I believe this is bate and switch. Extremely disappointed in this process. I would recommend your company to others because the rugs and chairs look good. . but will tell them about the process that I term as bate and switch.
I like how you notified me of the appointment and then showed up when you were supposed to. Also I am very happy with the job you did thank you
HAVE BETTER CUSTOMER CONTACT IF YOUR REP IS GOING TO BE LATE. hE DID A GREAT JOB WHEN HE FINALLY ARRIVED.
Quick and timely service that left carpets noticeably cleaner!
Carpet was way over saturated and then when it was extracted you only went over it once!
The young man here to do the job was very uninterested in job. And about the as the supervisor.
1 hour and 20 minutes in and out! I felt I was way over charged!
Focus on preexisting stains. If it doesn't come out initially, go over it one more time. We did this per my request, and it was successfully removed
MY CARPETS LOOK CLEAN AND STAY CLEAN!!!
Consistency. Employees seem a cut above
Professional, efficient and got some of my toughest stains out. My carpets looked new.
Great job
The tech was friendly and actually got here ahead of schedule. He answered all of our questions. Seemed very knowledgeable. I don't recall his name at this moment but he is to be commended for the work he did. Did a great job. I selected Zerorez due to the fact it doesn't leave any cleaner residue as we have pets. Will use you again and recommend you to everyone who asks.
The service rep that came out did a very good job and was very helpful and polite
The technician "Kevin" that came to our house was professional and curtious......he was an excellent representative for your company. Everything turned out great.
Wally is just the GREATEST!! Gave me good advice about how to care for my hardwood floors and did a really nice job of cleaning our carpets!!
Kyle and Joey were awesome! They did a great job on my carpets and were the best representatives for you company.
Thank you,
Name removed
easy to schedule an appt, fast service, efficient. But I would like a receipt of my payment, never came by email. could you send one please? Thanks!
Excellent employee, good results at a fair price.
Jason did a very good job!!!
Product and process
Friendly, timely and cleaned the really dirty. Carpet

No harmful chemicals or residue left behind.