- Phone: (480) 507-2419
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based on 87560 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Andrew was right on time. He explained to me what he was doing on each step. He didn't take real long and he did a great job. Very professional.
Our Technician went above and beyond to meet our needs, was so genuinely nice, diligent in his work, and came early!! Our couches look brand new again we will be repeat customers and be referring all our friends and fam!
Carpet cleaned up very well and dried quickly. The technician was knowledgeable and explained everything before starting the cleanup Ng. He was pleasant and very efficient
Seemed to work
For whatever reason i had to call & inquire about the tardiness of my appointment scheduled between 2-5. i called at 5 & was told the server would arrive soon & I was given a reduction in price. Although the server did his job, I was again disappointed that the area rug he cleaned was not as clean as I had hoped. The floors tile was very clean. The rug was outside and left to dry overnight. As promised I did not have water residue but I wasn't as happy about the rug result. The server was polite and worked efficiently but I was hoping for a better result on the rug.
Carpet is very clean and is like new ... good customer service with a smile and friendly. Can get it done at less than a weeks request.
Your people are always professional, friendly & clean up after.
I would give a ten because the tech who came out did a fantastic job, but it is a little disappointing that the price you advertise does not include the environmental fee. The price you advertise should be what I expect to pay -- period.
What sold me, is that once my carpets were dry, they felt completely natural, unlike typical carpet cleaning services that leave your carpet feeling "crunchy"
I liked that the carpet was soft and dry when we got home, and the stains were gone!
My floors (tile and carpet) look awesome. My living room chair wasn't cleaned completely though.
Ease of scheduling
Timely service
Friendly & knowledgeable technician
Nice outcome with carpet; effective cleaning
The carpet dried with brown water looking stains all over the whole room. Don't know why. We used you for the first time a couple months ago and the cleaning turned out great. The only reason we had the room cleaned again so soon was that a cup of coffee spilled and we wanted that cleaned up. I even have noticed today, 30 hours later, the carpet were all the browning going on is still wet. A technician is coming back on Thursday, 7/5, to see if it can be fixed. I sure hope so because it is worse then before you worked on it and looks really bad.
Good price and I like the empowered water. I know my pets are safe and the house is clean.
Very good men you have the men I have is very good thank you
Good
Great outcome, clean carpets, and customer service was superb! I appreciated the reminder call 2 days in advance, the call when technician was on the way, prompt arrival, and professional demeanor while cleaning done. Very impressive.
Was a little dubious about the Zero residue. Both gentleman were professional and arrived on time.
They did a great job on carpet stairs and rugs. Very pleased with how clean the rugs and carpet
The product is great! Have had my carpets cleaned by Zero Rez but I have never had such excellent results as this one!! A young gentleman named Chris was our tech. He has high inner work standards, great inner personal relationship skills and is an outstanding representative for your company!! I would love for him to always be "our tech"!! Beautiful job, best one ever!!!!
Donna Backlund,
Phone number removed
Your workers are very personable and professional. The cleaning equipment is not big and bulky and did a great job. A friend said,"It looks like you got new carpet." The workers were attentive to the fact that I have two cats and didn't want them ducking out the door. The cats inspected the job later that day and one even waited a whole 24 hours before he threw up on the carpet. *sigh* Glad I got the Scotch Guard. .
I love how clean my carpets get but I wish you would quit telling people that it dries in 4-6 hours. It takes at least 10 !!! Thx
The tech's were very friendly and efficient.
Professional and timely
Very expensive and the results were not as good as expected.
I am very pleased with my carpet cleaning experience. The carpet looks brand new!! The service was wonderful, all went as scheduled and the technician arrived ON TIME.
I've already recommended this company to my friends.
Environmentally safe. Professional staff. Got the carpets cleaned
Everything
Fast, efficient, friendly, smartly priced, and no crunchy carpet.
Well done , on time and easy process
Excellent technician- clean, efficient & professional!