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based on 86539 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Wonderful service on the phone setting up the appointment and excellent service from Joshua George who cleaned our carpet. Very informative and efficient...did a great job. We also appreciated the call informing us 15 minutes or so prior to the arrival of Joshua. Everyone was very professional.. Thank you.
Rob was very friendly and did a great job. He explained the process and the different services we could use during his visit.
I didn't think my carpet would feel hard the next day but it did. That's the only thing that I would improve.
Cleaned well and was fast
The product seems great! I purchased a used rug that is probably 20 years old and it looks new. The service was the most impressive though. I’m likely to go anywhere if the price and quality is right but when the customer service is good I’m a customer for life. The guys went above and beyond helping me take my old rug out to the garage, moving some things out of the way to fit the rug I had cleaned. they were so professional, so comfortable, I can’t say enough.
My carpets look brand new
Really leaves the carpet feeling soft...no residue. Easy to get appointment and time.
Quick, courteous, and friendly.
The fact that you are using water rather than soap! You have efficient staff!
Cleanliness and professionalism
Zerorez is the BEST!! The technician who was here at my house was SO nice and was great!!!
Great service and professional service man
The rugs are great so clean and soft to walk on. Jim and Chris Custer talked us into doing Zerorez 2 years ago and said we would never have anyone else clean our carpets and they were right. We just hadn't called and you called us. Your technician was very friendly and efficient. Yes we will only use and recommend you for carpet cleaning.
On time, polite, good job.
Nathan did a tremendously thorough job on our carpet. Well done!
Floors came out fabulous. I am so impressed with how clean my travertine came out. Already recommended to my mom and sister. Carpets look good too! Very professional and friendly.!
timely and efficient services and well described by technician
Customer service was perfect. That is saying a lot. But within days, I have tracks back in the walk areas. It seems to be a result of residue which I thought NoRez meant no residue to catch shoe dirt.
Good people, great product, excellent execution.
Friendly technicians. Fast dry time. Reasonable price.
Stains looked worse after having carpet cleaned.
Good customer service and results.
Overpriced services with misleading quotes.Being charged $130 to basically vacuum a couch is outrageous--especially when all sides of my couch were not cleaned. I will not use your service again.
The stain removal process worked great.
Great friendly staff-Nathan was here this past cleaning. Safe products for our dog.
Most of the stains came out and the guy was super nice.
Everyone I dealt with in person or on the phone were very professional and courteous. Tanner, the technician, did a beautiful job on the carpet. Exceeded my expectations!
No residue remains. Gave 2-hr window and met it. Professional and knowledgeable tech.
Kevin was very friendly and professional! The whole process was quick and easy!
Nothing I can think of. The upholstered furniture looks much better. $475 is a lot to spend on these 4 chairs & a loveseat, but I guess you get what you pay for.