Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84646 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 20, 2018 — Rated 4 out of 10 by D.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Feels like you hammered me on the price to treat for the dog Urine. Went from 160 to 250 thats crazy. Won’t recommend if someone has a pet

Report a concern   February 20, 2018 — Rated 8 out of 10 by K.S. Zerorez Phoenix
What could we do to improve?

Everything was great but kind of felt like products were pushed on us. I feel like we didn’t need all the services provided and we spent a lot of money which was not planned.

Report a concern   February 20, 2018 — Rated 7 out of 10 by J.B. Zerorez Phoenix
What could we do to improve?

Overall, things say if were good. But as a couple days have past some of the spots have returned. Just frustrating a little. For the most part the carpets look much better, just didn’t expect spots to return once the carpets fully dried.

Report a concern   February 20, 2018 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

We liked the idea of zero residue left on our floors with the process you use. Paul was very informative and thorough.

Report a concern   February 20, 2018 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

I like that Zerorez does not use soaps or harsh chemicals. Our Berber carpet looks and feels better than other methods of carpet cleaning that we've used.

Report a concern   February 20, 2018 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

Technician was on time and worked fast.

Report a concern   February 20, 2018 — Rated 10 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

We had an EXTREMELY positive experience. The tech showed up on time, was very professional, courteous and very fast. He offered us the spot cleaner and showed us how to use it. Zerorez has gained a customer for life.

Report a concern   February 20, 2018 — Rated 9 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

This was my 4th referral to a family member- have continued to be happy with your company. Thank you

Report a concern   February 20, 2018 — Rated 0 out of 10 by V.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

What was advertised as a $129 offer cost me $502 I will never use you again or recommend you!!!

Report a concern   February 20, 2018 — Rated 5 out of 10 by J.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet cleaning left a musty oder through out the house.

Report a concern   February 20, 2018 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

They were very professional and the carpets looked and smelled great when they were done!

Report a concern   February 20, 2018 — Rated 9 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Great service!

Report a concern   February 20, 2018 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

It was so easy to book an appointment online, the employee was nice, fast, and efficient! Will recommend to anyone in need of carpet/floor cleaning!

Report a concern   February 20, 2018 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

I like that my carpet is not crunchy when they are dry!! The technician is very nice and helpful.

Report a concern   February 20, 2018 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

I am always pleased with your cleaning. I will recommend you to my friends.

Report a concern   February 20, 2018 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Floors (tile and carpet) look great

Report a concern   February 20, 2018 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Clean, environmentally friendly service. great results.

Report a concern   February 19, 2018 — Rated 1 out of 10 by T.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I spent 260 dollars for a 45 minute three room cleaning and it looks like crap.

Report a concern   February 19, 2018 — Rated 9 out of 10 by J.B.G. Zerorez Phoenix
What do you like about our products and services?

prompt and courteous

Report a concern   February 19, 2018 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Love how clean the house smells when done. We just had the tile grout cleaned and it does look like new as advertised. Thanks

Report a concern   February 19, 2018 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

They listen and act upon areas that I feel need the most cleaning. When they are finished they ask if you are satisfied and if not they will redo an area that needs some extra T. L. C.. I was very satisfied with having Zerorez and particularly the work that was done by Kyle K. Currently, I am recommending Zerorez to all my friends who need to have their carpets done.

Report a concern   February 19, 2018 — Rated 2 out of 10 by W.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

After getting our carpet cleaned, we really couldn’t tell a difference. The next day my husband vacuumed and I was very disappointed with the amount of dirt he picked up. This is after vacuuming the day before the carpets getting cleaned. Since having them done, each time we vacuum I am still not seeing a difference in how my carpet looks or the amount of dirt that I still pick up.

Report a concern   February 18, 2018 — Rated 10 out of 10 by A.O. Zerorez Phoenix
What do you like about our products and services?

They do great work ! The technician was very knowledgeable...

Report a concern   February 17, 2018 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Very professional. On time. Great job. I've told everyone to use Zerorez after my appointment.
I will use Zerorez from there on out.

Report a concern   February 17, 2018 — Rated 10 out of 10 by F.S.G. Zerorez Phoenix
What do you like about our products and services?

Your employees Abel and Antonio were very professional and hard working. They had wonderful attitudes and explained everything that they would do. We especially loved the "heavy duty" vacuum. It was great. We can't believe how clean our home now is. Everything is so fresh. We can't even see all of the indentations that were in the carpet before you came over. And all of the spots are gone. WOW! Zerorez really lived up to your name.
We thank you again and will definitely let our neighbors know about you.

Report a concern   February 17, 2018 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

The service tech was very knowledgeable and friendly. The carpets and tile looked like new with no residue!

Report a concern   February 16, 2018 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

No chemical smell

Report a concern   February 16, 2018 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Great job on my ancient carpets. Thank's

Report a concern   February 16, 2018 — Rated 10 out of 10 by J.P.V. Zerorez Phoenix
What do you like about our products and services?

Quick, educational and great job.

Report a concern   February 16, 2018 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

The technicians were on time, friendly and professional. They even brought the equipment back in when i discovered that two closets were carpeted. Happy with the service. Would use again.


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