Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84646 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 20, 2018 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

Troy was very pleasant and Professional..

Report a concern   February 20, 2018 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Product is amazing and cleans so well. You can see the difference it makes.

Report a concern   February 20, 2018 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Natural

Report a concern   February 20, 2018 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

No soap smell. Easy process. Don’t like all the add ons.

Report a concern   February 20, 2018 — Rated 10 out of 10 by H.T. Zerorez Phoenix
What do you like about our products and services?

The technicians were very courteous and the carpet looks great.

Report a concern   February 20, 2018 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

Josh was awesome

Report a concern   February 20, 2018 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

This was my first time of trying your company. A co-worker Who convinced me into calling. told me that the real difference I will see will be how long my carpets stay clean.
Joshu, the technician that was sent to my house, asked me to try empowered water on a few surfaces while he was cleaning my carpet. I was impressed with the cleaner so much that I purchased a two and a half gallon container to try on my tile floors in my steamer.

Report a concern   February 20, 2018 — Rated 10 out of 10 by M.L.C. Zerorez Phoenix
What do you like about our products and services?

Technicians are pleasant. No residue in carpet.

Report a concern   February 20, 2018 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

The technician was professional and trustworthy. The carpets look great. And the price was reasonable.

Report a concern   February 20, 2018 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

You are on time,efficient courteous.

Report a concern   February 20, 2018 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Quality people and great results

Report a concern   February 20, 2018 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Organic

Report a concern   February 20, 2018 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

My carpets were very dirty but now they like great!! Great Job of cleaning

Report a concern   February 20, 2018 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Carpet and tile cleaning!

Report a concern   February 20, 2018 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Great customer service! They called to confirm appointment 48 hours prior, the tech arrived within the scheduled time frame and was professional. My tile now looks great again!

Report a concern   February 20, 2018 — Rated 10 out of 10 by F.M. Zerorez Phoenix
What do you like about our products and services?

My carpet looks amazing thank you so much!! Will use you again !!

Report a concern   February 20, 2018 — Rated 10 out of 10 by E.N. Zerorez Phoenix
What do you like about our products and services?

Clean grout. Good service tech.

Report a concern   February 20, 2018 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

The young men who did the carpets were very professional and did a great job. They wore shoe covers and protected walls from hoses. Carpet was clean and was not soaking wet even though it was a rainy day. Completely dried in about 4 hours with ceiling fans and heat on. What I did not like was how the credit card is handled. The service man put my credit card numbers in his personal phone and I was worried about that. He assured me that the it would be fine but still don't like that. They should carry a device that slides your card with chip thru so my numbers will not be saved on his phone.

Report a concern   February 20, 2018 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Fast friendly and will recommend to anyone

Report a concern   February 20, 2018 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Very good service

Report a concern   February 20, 2018 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Tech was great. Carpets came out looking great- weren’t soggy. Smelled fresh.

Report a concern   February 20, 2018 — Rated 1 out of 10 by M.A.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The tech that came was nice enough but not very communicative . Seemed pre-occupied and wasn’t very friendly. I’m sure this was the umpteenth job he’s done and u could tell. Just wasn’t all there .. had to ask him to put fan in living room since I had no overhead and I recalled last time I used zeroez I didn’t have to ask ., they actually put them all around .. it would have been beneficial to explain the different solutions that was additional with cost involved.
Overall ok job but can get that from other carpet cleaners

Report a concern   February 20, 2018 — Rated 10 out of 10 by H.W. Zerorez Phoenix
What do you like about our products and services?

The tech was awesome and friendly. Please send him on future cleanings.

Report a concern   February 20, 2018 — Rated 9 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

No odor & tech was very friendly

Report a concern   February 20, 2018 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

They got a lot of dog wet stains out that previously Chem Dry was not able to. Also liked that carpet was not soaked with water and stiff. Isaiah was very good and helpful.

Report a concern   February 20, 2018 — Rated 5 out of 10 by C.A.J.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The serviceman arrived at the correct time and worked hard but was not able to get our carpet clean to our satisfaction. The carpet is dingy and not clean like it was when we had Coit clean it. Also in trying to get the carpet clean it was much damper than it has been in the past and it took 3 days before it was dry enough to put our furniture and rugs back down. I like the idea of zerorez but I do not think that it is the solution for all carpets. I will not likely use the service again.

Report a concern   February 20, 2018 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

They are professional and on time. They did a great job cleaning my carpets. Will definitely use them again.

Report a concern   February 20, 2018 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Technician Todd was professional and did a great job....knowledgeable and thorough.

First name removed H

Report a concern   February 20, 2018 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Excellent customer service. And your cleaning supplies work well.

Report a concern   February 20, 2018 — Rated 6 out of 10 by R.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Tech was kinda new and did not explain that our carpeting might pucker after the treatment. Had to call the office for an explanation.


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