Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84646 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 21, 2018 — Rated 2 out of 10 by J.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I thought the tech seemed like he was in a rush to leave.... didn't focus on the dirty tile grout in kitchen area .

Report a concern   February 21, 2018 — Rated 10 out of 10 by P.R. Zerorez Phoenix
What do you like about our products and services?

fast and friendly.

Report a concern   February 21, 2018 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

Friendly, fast, efficient service with results!

Report a concern   February 21, 2018 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Was on time and very quick....love the look of clean carpet....very professional!!

Report a concern   February 21, 2018 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

Great job, I passed the move out inspection.

Report a concern   February 21, 2018 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

I heard about ZEROREZ on the radio but was hesitant, because I have used other carpet cleaners with mediocre results, but with a new baby almost here I wanted to make sure the carpets were done.. So I scheduled my appointment. Our ZEROREZ tech arrived as scheduled and on time, they called me a day before to confirm which was nice. Kevin Randolph was our technician and he went into detail regarding the process and certain stains. After the services were completed I was absolutely astonished! Kevin got every single stain out, and almost two weeks later still no old stains popping up. Zerorez works!!! Our carpet looks brand new, and Kevin was even to get the stains out of our 8x11 area rug as well. I'm beyond happy with the results and with our amazing technician, Kevin. I will be using Zerorez from here on out, and will make sure to request Kevin. He was amazing! I have told friends and family about Zerorez and will continue to.

Thank you for the AMAZING service!

Name removed
Scottsdale, AZ

Report a concern   February 21, 2018 — Rated 10 out of 10 by N.T. Zerorez Phoenix
What do you like about our products and services?

Dog friendly

Report a concern   February 21, 2018 — Rated 10 out of 10 by A.F. Zerorez Phoenix
What do you like about our products and services?

Very professional service technician, he explained the process completely! My grout and tile is sparkling..Great work, Zerorez!

Report a concern   February 21, 2018 — Rated 10 out of 10 by A.V. Zerorez Phoenix
What do you like about our products and services?

on time, very nice representative, carpets clean as represented.

Report a concern   February 21, 2018 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Less residual water and no smell

Report a concern   February 21, 2018 — Rated 9 out of 10 by T.F. Zerorez Phoenix
What do you like about our products and services?

Technician (Tanner) was polite and professional. The cleaning was very good and we will see how it stands up against other cleaning companies after 6 months. We normally have the carpets cleaned approximately every 6 months.

Thanks and good job!

Report a concern   February 21, 2018 — Rated 7 out of 10 by N.S. Zerorez Phoenix
What could we do to improve?

Your tech, Joshua, was very nice. Office a bit disorganized. Went from "no bookings" on day we scheduled our cleaning to "overbooked" which required us to wait until much later in the day.

Report a concern   February 21, 2018 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

Floors are always perfect. Technicians are friendly and always answer questions that I have professionally.

Report a concern   February 20, 2018 — Rated 9 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

It was fast, friendly and effective. The carpet looks great.

Report a concern   February 20, 2018 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

On time, quick and great customer service

Report a concern   February 20, 2018 — Rated 3 out of 10 by A.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

So let me start by saying the Technician was great! I just felt that there was a grimy feel to the Carpet. It felt dirtier than what we started. The Carpet is about 8 months old.

Report a concern   February 20, 2018 — Rated 9 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

good technician

Report a concern   February 20, 2018 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Excellent communication: reservation, email, tech calls, tech arrival, tech friendly person attitude, hard working, and good quality.

Report a concern   February 20, 2018 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Organic and life friendly.. my carpets look great.

Report a concern   February 20, 2018 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Like the person who.did the work was very profeddional

Report a concern   February 20, 2018 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

They are reasonably prices and they work!

Report a concern   February 20, 2018 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Todd was so professional and actually went over the tile a second time because he noticed a few spots. Grout and carpet look fantastic! Will definitely use zerorez from now on.

Report a concern   February 20, 2018 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

It is easy to schedule an appointment. Scheduler is very helpful. My carpets are always amazing. I don't really know how dirty they are until I have them cleaned. Then the carpet is so soft!

Report a concern   February 20, 2018 — Rated 10 out of 10 by B.E. Zerorez Phoenix
What do you like about our products and services?

My tile and grout have never looked better - like I just re tiled my home!
I like the natural ingredients. Trey explained everything before he started & answered questions during & after. No high pressure about anything! I am very pleased.

Report a concern   February 20, 2018 — Rated 10 out of 10 by P.H. Zerorez Phoenix
What do you like about our products and services?

Technician was thorough and reasonably fast. We are pleased with outcome.

Report a concern   February 20, 2018 — Rated 10 out of 10 by B.K. Zerorez Phoenix
What do you like about our products and services?

Fast service and very professional

Report a concern   February 20, 2018 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

Purchased a condo tile was filthy, zerorez came ahead of schedule and cleaned tile. The pet smell is gone, grout looks way better. Very pleased, will use again.

Report a concern   February 20, 2018 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

I've had tile floors cleaned as well as my 2 love seats and everything was very professional and clean.

Report a concern   February 20, 2018 — Rated 10 out of 10 by F.J. Zerorez Phoenix
What do you like about our products and services?

Prompt, courteous and super clean carpets at an excellent price! Need I say anything more??

Report a concern   February 20, 2018 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

The whole process was very thorough and timely. Carpets feel great!


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