Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86539 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 7, 2018 — Rated 10 out of 10 by H.E. Zerorez Phoenix
What do you like about our products and services?

Dries quickly, smells good.

Report a concern   June 7, 2018 — Rated 10 out of 10 by Mark Barshak Zerorez Phoenix
What do you like about our products and services?

Service was excellent and carpets came out clean with no residue!

Report a concern   June 7, 2018 — Rated 6 out of 10 by R.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I felt it was very expensive - and although the technician was very nice - I had to steam mop all of my tile floors after he left to get the “dried puddle” marks up. Plus there was “mucky” residue on the tile around all of the baseboards which I had to clean by hand. I spent several hours after he left re-cleaning all of my floors.
I was disappointed.

Report a concern   June 7, 2018 — Rated 10 out of 10 by Candice Privett Zerorez Phoenix
What do you like about our products and services?

Very friendly and very informative!

Report a concern   June 7, 2018 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

No smell dries quickly and the two gentlemen that came to our house were very professional I would give them both a ten!!!!!

Report a concern   June 7, 2018 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Our carpets look amazing! The service was fast and the technician was super friendly!

Report a concern   June 7, 2018 — Rated 10 out of 10 by M.E. Zerorez Phoenix
What do you like about our products and services?

No smell , I have allergies, so fast & do a really good job!! The worker was friendly! He moved our lazyboy chairs for us:)).

Report a concern   June 7, 2018 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Friendly service. Easy to book. Showed up at the time promised. Carpets looked great!!

Report a concern   June 7, 2018 — Rated 9 out of 10 by Sherri Gillett Zerorez Phoenix
What do you like about our products and services?

The technician who came was very nice....very clear on what he was going to do. He was aware of my expectations (not to leave streaks on tile) and made sure I checked the tile.

Report a concern   June 7, 2018 — Rated 10 out of 10 by Aishya Earls Zerorez Phoenix
What do you like about our products and services?

No chemical smells afterwards. I suffer with chemical sensitivity, and dread having to get carpets cleaned. This was a great experience for me. Price was reasonable too. I will definitely use your services again. Thanks!

Report a concern   June 7, 2018 — Rated 10 out of 10 by Kathleen Hyke Zerorez Phoenix
What do you like about our products and services?

The man that cleaned our carpets was extremely professional, he did an excellent job on our carpets, they look the best they have in years! We are so pleased and will never use another company!

Report a concern   June 7, 2018 — Rated 10 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

the tile and the carpet came very clean looking forward to see how long they stay clean

Report a concern   June 7, 2018 — Rated 10 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

On time, good response, and quick thorough job.

Report a concern   June 7, 2018 — Rated 10 out of 10 by N.J. Zerorez Phoenix
What do you like about our products and services?

Techs were professional and knowledgeable. With our previous cleaning the spots did not come back as they typically do with other cleaners.

Report a concern   June 7, 2018 — Rated 7 out of 10 by M.S. Zerorez Phoenix
What could we do to improve?

Spot cleaning got very expensive very fast

Report a concern   June 7, 2018 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Good people. Good service.

Report a concern   June 7, 2018 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Great results

Report a concern   June 7, 2018 — Rated 10 out of 10 by N.H. Zerorez Phoenix
What do you like about our products and services?

I appreciate the technician's honesty about my bedroom urine stains and not being able to guarantee that even with the extensive costs, the carpet might still have issues. He was also very polite and respectful.

Report a concern   June 7, 2018 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Floors liked better than hey ever have

Report a concern   June 7, 2018 — Rated 8 out of 10 by K.G. Zerorez Phoenix
What could we do to improve?

The cost is pretty high, and although my carpets are cleaner they aren't as clean as I would have liked. The servicemen were polite and professional.

Report a concern   June 7, 2018 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

No chemicals and my carpets look great

Report a concern   June 7, 2018 — Rated 7 out of 10 by R.K. Zerorez Phoenix
What could we do to improve?

Service was great. Technicians were clean cut and respectful. Service was a bit on the expensive side.

Report a concern   June 6, 2018 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Steve was professional, knowledgeable, hard-working, and friendly. Plus, our carpets look great!

Report a concern   June 6, 2018 — Rated 9 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Did a very good job. Thank you

Report a concern   June 6, 2018 — Rated 5 out of 10 by R.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The work done was satisfactory. I thought the charge of $419 was kind of steep but I went ahead with it because I really needed the job done right away. When I presented the workman with the check he stated it would be necessary to provide my driver's license number and its expiration date. I've never had to do such a thing before and I never intend to do so again.

Report a concern   June 6, 2018 — Rated 9 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

The service was very good and the carpet after cleaning dries quickly without chemical residues.

The cleaning people were polite & respectful. Thank you.

Report a concern   June 6, 2018 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Fast, friendly and professional and my carpets are clean

Report a concern   June 6, 2018 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

I thought that Joel did an outstanding job. He worked hard on all the areas and we are quite pleased with the results. In addition, Joel was very pleasant and professional.

Report a concern   June 6, 2018 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Excellent personnel

Report a concern   June 6, 2018 — Rated 8 out of 10 by D.R. Zerorez Phoenix
What could we do to improve?

I think the pricing was a little high to only be in the house for 45-60 mins.


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