Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84646 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 7, 2018 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Both men were very pleasant and eager to please. I am very happy with the results.

Report a concern   March 7, 2018 — Rated 10 out of 10 by T.J. Zerorez Phoenix
What do you like about our products and services?

OUR tech king Bob was great! He came early and was fast and was able to get out the stains in our carpet. I would totally use him again. The price was competitive as well.

Report a concern   March 7, 2018 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Safe and effective products and services are performed by people who care about the customer.

Report a concern   March 7, 2018 — Rated 8 out of 10 by P.H. Zerorez Phoenix
What could we do to improve?

You can improve by making sure the people you send out know what they're doing. The guys you sent out last night were great. If you hadn't given a discount after the last guy I would've gone to another company.

Report a concern   March 7, 2018 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Very nice results so far!

Report a concern   March 7, 2018 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

The workers arrived on time, were knowledgeable,courteous and did a great job!

Report a concern   March 7, 2018 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

Thank you for reaching out to me I have been busy working all day but I was meaning to call you. When my wife came home yesterday evening she noticed the door entryways are still very dark and she is requesting that Albert come back and retouch those areas because they still look very bad can someone please call me so we can schedule this thank you
First name removed
Phone number removed

Report a concern   March 7, 2018 — Rated 10 out of 10 by L.A. Zerorez Phoenix
What do you like about our products and services?

Great job! Great tech! Thank you!

Report a concern   March 7, 2018 — Rated 7 out of 10 by R.S. Zerorez Phoenix
What could we do to improve?

You are pricey.

Report a concern   March 7, 2018 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

Service is always excellent and the job is always done to my satisfaction.

Report a concern   March 7, 2018 — Rated 10 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

Customer Service, polite tech. Great service.

Report a concern   March 7, 2018 — Rated 10 out of 10 by B.E. Zerorez Phoenix
What do you like about our products and services?

We have used Zerorez several times -- for both carpet and tile.
Each experience has been neat, efficient, and pleasing.

Your service agent, Tray, was fast, took time to explain the cat hair that didn't get removed by our Kirby!.

We will keep you on our list of good folks.

Regards, Barb

Report a concern   March 7, 2018 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

Excellent

Report a concern   March 7, 2018 — Rated 8 out of 10 by J.K. Zerorez Phoenix
What could we do to improve?

Nothing

Report a concern   March 7, 2018 — Rated 10 out of 10 by G.G. Zerorez Phoenix
What do you like about our products and services?

ontime, price as quoted, carpets cleaned quickly.

Report a concern   March 7, 2018 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Trey was great!

Report a concern   March 7, 2018 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

I like that no chemicals are used on the carpets when cleaning

Report a concern   March 6, 2018 — Rated 10 out of 10 by P.P. Zerorez Phoenix
What do you like about our products and services?

Chemical free. Well trained techs. Carpets cleaned so well it looks new.

Report a concern   March 6, 2018 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

We are very very pleased with Zeroez. Kyle was the most professional person we have met in a long time. His work was outstanding. The price quoted on the phone was within $3.00 of the invoice price. Also the lady who took the information on the phone.was very professional and efficient. We will call Zeroez for all our flooring needs. Thank you again for such a GREAT JOB. First name removed & Sue Last name removed

Report a concern   March 6, 2018 — Rated 10 out of 10 by G.G. Zerorez Phoenix
What do you like about our products and services?

You are on time, thorough, and value priced!

Report a concern   March 6, 2018 — Rated 10 out of 10 by S.N. Zerorez Phoenix
What do you like about our products and services?

Very professional, kind and did a great job! My tile hasn't looked this clean since I moved in!

Report a concern   March 6, 2018 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Our carpet was really clean and it dried quickly.

Report a concern   March 6, 2018 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Very Professionally, likable, fair pricing
Considerate technicians 👌

Report a concern   March 6, 2018 — Rated 10 out of 10 by I.M. Zerorez Phoenix
What do you like about our products and services?

The communication and the clean carpets along with friendly staff helps

Report a concern   March 6, 2018 — Rated 10 out of 10 by B.J. Zerorez Phoenix
What do you like about our products and services?

Kevin was super nice and explained everything. Next time we have our carpets cleaned I will request to have him again

Report a concern   March 6, 2018 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

I've used zerorez before for my carpets. My chair looks brand new, and it is 20+
years old! Employees are timely, courteous, and neat.

Report a concern   March 6, 2018 — Rated 8 out of 10 by E.J. Zerorez Phoenix
What could we do to improve?

Some stains were still visible after drying

Report a concern   March 6, 2018 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Very knowledgeable and passionate. Product is safe and chemical free. Fast and efficient. Took the time to explain everything.

Report a concern   March 6, 2018 — Rated 5 out of 10 by G.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Everything went well but the cost was much higher than expected.

Report a concern   March 6, 2018 — Rated 10 out of 10 by S.Z. Zerorez Phoenix
What do you like about our products and services?

fast, efficient, and great workmanship. 10/10


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