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based on 86537 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
zero residue
Tile Floor job. Grout looked great. Tile was left with TOTAL RESIDUE everywhere. Huge pools of water left on floor 3 beach towels worth( in 600 sqft). This is by far the worst cleaning I have ever seen.
Your technician, Mike, restored our carpets from many years of accumulating dilapidation in just a couple of hours. Well done.
Tannner was very polite and could answer questions about taking care of my carpets. He did a very good job!
Fast and professional. No smell afterward and no crunchy carpet.
Junior was awesome!
Great service, would recommend!
Very prompt service, they do a good job, price is right ,very polite and professional.
service was great
They are safe, efficient, considerate and my carpet looks and feels clean.
The technician was the best! Mike did an awesome job and my tile and carpet look amazing!
How wonderful it was and how speedily it was done and we're really happy with it thank you
Great results, prompt arrival, courteous and efficient technician.
Good service well done.
Absolutely a fantastic job!! Our floors looked even better than they did when they were first installled!! Thank you so much!!
Excellent service from a professional and personable tech.
The tech was very helpful and friendly! Thank you for the prompt service and follow up from the office staff.
I thought your guys did a very good job, but I was told to wait until today for the grout to clear up. There are several spots in the kitchen that are still dark and the 3 ft by 3 ft area that comes into the house I don't believe they did at all, but they said they would come back if necessary.
Prices need to match better.
Courteous staff, great job.
Chemical free
I called and got 3 rooms for 135. That included 1 room of treatment. I told her I had pet stains and she said it was 40 for that so she would remove the treatment which brought it down to 119 and he would charge me the 40 once he looked at it if I needed it. He came and said it would be 179.00 for what I needed but what I really needed was another $350 to get the smell out of the pad below. I'm thinking 550 I can replace the carpet not clean it. I just did the 179 and my house smells like dog pee in one room. There are all the stains on top of the carpet as well still there and my front door area still is brown. It doesn't look like that room ever got cleaned. I've used you several times in the past and was always happy with it. Last time her piddle stains came out no problem. I regret having you come out and clean it. I feel I wasted 179.00
The tech's were great, both Dylan and the trainee - Colin. Would highly recommend :)
Technicians aim to please. Like that there is no soap used. Work until customer satisfied.
Very professional technicians who worked in my home. Polite and worked hard.
Quick, easy and efficient. Very satisfied
JR was great. He explained things to me, was patient with my questions, and did not rush the process. I got the impression he really cared about customer service and took care to give excellent service.
This is my 3rd carpet cleaning. . I have recommended Zerorez to my friends and family.
Your company is the best. I loved the technicians that came to my house. They were courteous, helpful. They offered a deal i couldn't turn down. Thank you for your good work.
Carpets turned out great...the guys did a wonderful job...very professional