- Phone: (480) 507-2419
- Visit Website
based on 86537 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good clean. The gentleman were very professional and nice.
No chemicals, friendly, helpful and knowledgeable staff.
No chemicals. No smell
Quality products and drys in Five to six hours
Efficient courteous
My floors are very clean and not full of soap. No more stiff, crunchy carpet! The technicians ate professional anf friendly. 😍
Good overall experience.
Very good all the way around!
Super clean floors, very happy with the service.
Troy did a great job and our carpets look great! They called us 25 minutes before arrival and so professional! Love ZEROREZ!!!
I was very disappointed to see that when our area rug dried there were still stains, and it appeared that it hadn't even lightened it up. I paid $170 yesterday to essentially have your company hose down the rug. For spending that kind of money I do expect to have a rug cleaner than if I just hosed it off in the front yard. I would like someone to come out and reclean the rug so that the stains are removed. Please contact me at Phone number removed. Thank you
Name removed
spot not removed. small coffee stain.
Good job done fast.
Please call as l have gone over this with different employees and basically told to bad. You have my number. I’m not thrilled that l can’t get a receipt either.
Topical smell stronger.
That could be my fault, though, because I used another cleaning solution prior and its smell is very strong.
Service person Manuel was very professional and did an excellent job cleaning our carpets!
The carpet looks like new....it is really 25. Years young
The technicians that came this time didn't seem to go the extra mile to get stains out of the carpet. In some areas it looked worse after they left. On the plus side, they didn't try to up sell me either.
Friendly representatives.
Technician always checked with me when he noticed anything unusual in our floors.
While process was easy and clean!
This was the second time that I have used your services. I was thrilled the first time. Unfortunately the clean carpet I was walking away from because I was moving out and was cleaning as part of my rental contract. This time I was getting my carpets cleaned for me. I have been in this rental for over a year and was ready to see the carpets look like they did when I moved out of the other house. I wasn't as impressed this time. I worked myself up so much and was really disappointed. They didn't even smell clean. The carpets looked better but not like I was expecting. When I moved in the carpets were new so I was hoping to get pretty close to that look, like I did the first time. I may try a third time but I'm not sure. I have severe allergies so I love the idea behind "natural" cleaning. The whole process is amazing and better then any other carpet cleaning I have ever used. I have a carpet shampooer now. For now, I will try to keep up with my carpets. For the record, I do have pets now but I vacuum at least 4 times a week and I have a Kirby vacuum and a Dyson animal vacuum. I spend a lot of time keeping my space as clean as possible. Thank you for the opportunity to tell you my thoughts.
Andrew was terrific! He was polite and worked so hard on my carpets to make them the best they could be. I completely appreciated his great service!!
The technician was on time, friendly and had great attention to detail. My carpets were cleaned quickly and look great!
There were small puddles of water on the tile after cleaners left. Other than that, they did a great job and were very professional.
Very professional service man Jr. Zarate! Did a GREAT job on all our tiles, wall to wall carpet and area rugs!
Asked to clean leather sofa and 8x10 area rug. Wouldn’t move rug from under bed, would only clean edges. Sofa is leather all around, sides and back. Only cleaned seating, arm and back area. Didn’t clean sides of sofa or ottomans. Very over priced for service performed.
Reasonably priced , tile clean
The negative issue I have is.... I purposely waited for a date with an available" 8am -10am" window to schedule my carpets to be cleaned only to be called 4 days prior and told the tech would be coming 10am- 1pm. Only after I requested to speak to a manager was I accommodated. Not too crazy about the citrus scent, and my carpets didn't seem as soft after this cleaning compared to prior cleanings. Your tech Mike G., a good man, was prompt, polite, friendly, & accommodating. I actually only had 2 rooms of carpet cleaned, plus just the entry paths of 2 bedrooms. Next time I schedule a cleaning I will ask about the square footage of the 3 room package.
Prompt courteous service both scheduling on the phone and the tech in person
Very professional