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based on 86531 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The end result and getting there. Excellent communication.
Carpets didn't come clean the way I expected from zero rez. Still dirt and dark spots all over carpet. Tech said it was in the fibers and wouldn't come out. Will hire someone else to see if they can get them clean.
On time. Friendly. Professional. The carpet looks awesome.
No chemicals and no crunchy carpets after. My technician, Trey Rogers, was very contentious and went out of his way to make sure I was satisfied with the job
The Tech, the green product and the end resilt!!
Definetly have them back, already have a friend following suit on Thurdsy.
My tech,Manual was exceptional
They were on time, knowledgeable, and professional.
Our carpets look amazing. Zerorez was able to remove stains that previous cleaners could not.
Floor is still not clean after the second attempt. Very disappointed with the cleaning this time. I cleaned my floors this morning just by wiping them down with water and there was so much dirt still left. Can not believe I paid over $300 for this.
I’m allergic to scents and chemicals and your products have none and they still do a great job. Thank you
I like that you do not use a lot of chemicals and you have always been able to get out the stains!
Love my clean carpets!
Carpet cane out great. Service tech was great...
I love everything!!
Thank you for the great service!!!
great job on my tile cleaning and the flexibility of adding services the same day
Not have the technicians come into home and leave black shoe marks on carpet. Even if I wasn’t positive I was going to commit to the cleaning, I would have had to have my carpet cleaned to get his shoe marks off the carpet. The technician walked all over my home leaving dirty shoe stains. Perhaps that was the way you are assured prospective clients will commit. Your techs should put on the shoe covers while they walking around performing their estimate, not just when cleaning is complete.
Great customer service from calling to make the appointment, reminder calls, and the associate that came to my home were all extremely friendly, kind, and professional. The quality of the work was impeccable!
Friendly staff good service
Kept me informed as to there arrival time, technician was very informed about the product being used very professional overall a great experience this is the first time for me but will have them back
I was able to get an appointment on short notice and the service was excellent!!!
Thanks Joshua!
I would just prefer the carpet to be dry sooner, especially in areas, like closets, that don't have ventilation.
The worker was very nice and thorough. Would use him every time.
Very professional
Service is AMAZING and our carpet looks great!
Hayden was great --- very professional!
Great professional service. Fast and efficient. Just waiting to see how long carpet stays clean. A bit pricey too.
Like the product because it doesn't use soap and your service is great.
Abel did a wonderful job cleaning my carpets with any sales pitch that you hear from most people. I plan on calling him back for the tile now!
Excellent carpet cleaning at a reasonable price
I had the carpets and tile cleaned in a house I was selling back in April. The carpet and tile were in rough shape, I just wanted to make them presentable to sell. I was utterly shocked how well it all turned out. I have a black dog as well and was amazed how clean it got. After buying a new home, I didn't hesitate to contact Zerorez again. This time around I was a bit disappointed. There is still large amount of white dog hair still in the carpet from the previous owners.