Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84653 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 29, 2018 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Carpets look great

Report a concern   March 29, 2018 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

My carpets are cleaned and look and smell like new carpet.
The tech Matt was fantastic, I will request him again, on time arrival, excellent work, job well done. Thank you Mathew Miller

Report a concern   March 29, 2018 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

On time and great quality of work

Report a concern   March 29, 2018 — Rated 10 out of 10 by K.V. Zerorez Phoenix
What do you like about our products and services?

Great job. Professional, courteous and considerate. A + rating.

Report a concern   March 29, 2018 — Rated 10 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

Everything was done in a professional way. I happy if the services.

Report a concern   March 29, 2018 — Rated 10 out of 10 by B.V. Zerorez Phoenix
What do you like about our products and services?

Amazing process! Amazing product! Amazing customer service!

Report a concern   March 29, 2018 — Rated 10 out of 10 by A.Y. Zerorez Phoenix
What do you like about our products and services?

I love that it gets it really clean! And the techs are so personable.

Report a concern   March 29, 2018 — Rated 10 out of 10 by Marilynn Uithoven Zerorez Phoenix
What do you like about our products and services?

I am very happy with the service and results. Matt was very careful and courteous. My carpets look very good like new.

Report a concern   March 29, 2018 — Rated 10 out of 10 by Tim Fish Zerorez Phoenix
What do you like about our products and services?

Friendly professional staff explained the entire process from start to finish. They answered all out questions and did not try to sell us any service we did not need.

Report a concern   March 29, 2018 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

Everything. Fair, honest, accommodating, and you do a good job!

Report a concern   March 29, 2018 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Great job on pet stains

Report a concern   March 29, 2018 — Rated 10 out of 10 by N.L. Zerorez Phoenix
What do you like about our products and services?

The tech Trey Rogers is very good and informative. Job well done. This is second time Trey has done my house.

Report a concern   March 29, 2018 — Rated 10 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

great service and results were excellent

Report a concern   March 29, 2018 — Rated 8 out of 10 by J.B. Zerorez Phoenix
What could we do to improve?

the cost to clean the tile didn't meet are expectations on the final results when it dried.

Report a concern   March 29, 2018 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

Quick, easy, affordable, technician was friendly & knowledgeable, carpets are clean.

Report a concern   March 29, 2018 — Rated 10 out of 10 by Linda Kimbrell Zerorez Phoenix
What do you like about our products and services?

Technicians are always polite, knowledgeable and do a great job!
I love that the company calls to give you a window of when they will be there 2 days before your scheduled appointment. Then on the day of the appointment they call and tell you how soon they will be arriving.

Report a concern   March 29, 2018 — Rated 10 out of 10 by Ron Stephenson Zerorez Phoenix
What do you like about our products and services?

Always very happy with your service. My carpet is 20yrs old and still looks good even though it’s an off white color. And we’ve raised 4 kids with that carpet. Thanks

Report a concern   March 29, 2018 — Rated 10 out of 10 by F.B. Zerorez Phoenix
What do you like about our products and services?

I like the people you have working for you..Thomas did a great job..my carpet looks great..I tell all my friends about you..Thanks so much

Report a concern   March 29, 2018 — Rated 10 out of 10 by P.V.J.C. Zerorez Phoenix
What do you like about our products and services?

Used you before

Report a concern   March 28, 2018 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

They were on time and nice and polite. Did a great job in a short time. Well worth what I paid them. I will definitely use them again.

Report a concern   March 28, 2018 — Rated 9 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

The variety of services and great customer service.

Report a concern   March 28, 2018 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

natural products. Nice technician.Efficient.

Report a concern   March 28, 2018 — Rated 10 out of 10 by F.S. Zerorez Phoenix
What do you like about our products and services?

Knowledgeable techs.

Report a concern   March 28, 2018 — Rated 10 out of 10 by Tammy Burge Zerorez Phoenix
What do you like about our products and services?

My. Carpets are immaculate.
I have white carpets and when Zeroez is done they look brand new.

Report a concern   March 28, 2018 — Rated 10 out of 10 by Derek Palosaari Zerorez Phoenix
What do you like about our products and services?

You guys always do the best, that's why as a Realtor I use you for all of my properties & refer you to everyone who asks for a carpet cleaner. We'll see you soon!

Report a concern   March 28, 2018 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Very professional great job my carpets look great!

Report a concern   March 28, 2018 — Rated 1 out of 10 by T.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We had to go to work and were unable to be here during the carpet cleaning; we had our 90 year old mother present to let the serviceman in. We pre-moved everything so he wouldn't have to do anything. As a test of how things would be completed we purposely left a pair of sandals in one room and a penny in a specific place in another. Upon return in the evening the penny remained at the exact place we left it and the sandals near the living room wall were not moved, indicating that the areas were gone around. As for how clean the carpets look, we are not satisfied, as what we received does not live up to your advertisements. I haven't had time to leave a Google review as of yet, but would not recommend the service based upon the experience thus far. On a positive note, our mother indicated the man, who serviced the carpets was friendly.

Report a concern   March 28, 2018 — Rated 10 out of 10 by D.A.A.L. Zerorez Phoenix
What do you like about our products and services?

I’m not quite sure what makes yours different from others to answer.

Report a concern   March 28, 2018 — Rated 5 out of 10 by J.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

To pricey

Report a concern   March 28, 2018 — Rated 8 out of 10 by J.S. Zerorez Phoenix
What could we do to improve?

I had the couch cleaned and it didn't seem all that much cleaner. i'm sure it took out dirt and grime, but still had that "couch" odor.


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