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based on 84653 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Low cost vs. quality service
Customer service and professional staff.
Quality of work for the price was disappointing. Clearly spots missed. Our carpet is only 6 months old, so it was easy to tell.
The technician was very helpful and friendly during the appointment.
Very thorough and effective
I had some difficulty setting up the appointment. The technician was wonderful and the service was fine.
I like how they scrub the carpets first then steam clean, I think it makes a difference.
Joshua did a great job; he was very knowledgeable explained everything well. We will see this week if any of the spots pop back up. Joshua also did sample of Zero's granite products - very impressed.
Great service. The products used were very good. The carpet felt clean and fresh. There were no residues of soap left in the carpet. The pet ordor was gone. I would use them again to clean my carpets.
Good services
That there were no harsh chemicals used
no soap in the cleaning products really helps to not leave a residue
T cynicism arrived when expected, did a great job of cleaning the carpet, also gave me tips on keeping it clean.
I liked everything.
How friendly and very knowable he was about your products.
I liked how your technician explained how he was going to clean my carpet & take care of the stains. He did a great job of protecting the corners so the hose didn't damage anything.
My carpet looks great & I would use Zerorez again & would recommend them to my friends.
Thanks for a job well done!!
Our Service tech was extremely helpful, knowledgeable and easy to communicate with. A great asset to your company! Love the thorough work he delivered.
Loved the men doing the job......the outcome, was awesome....Stanley Steamer several times,
never left me with the results of zerorez.
The service men, were awesome....very informative, very warm personalities, and can't leave out, very handsome, also.
You will hear from me again.....soon.
Barb Caniglia
Nice tech. Great service.
Like the fact that the company doesn’t use soap ,, cleans very well.
The Service Tech left behind his Wall Corner Guards...
The Great Customer Service.
On Time, Friendly, Helpful... Carpets look amazing
the carpets are clean, dry quickly but never crunchy, and they stay clean!
professional, friendly staff
Technician did a great job!
Quick and clean!
1. No residue, soft carpet and fast drying
2. Easy to schedule online
Very professional and personable
Everything. I appreciate that they you are here on time and my office carpet looks amazing. There was a spot in the lobby of my office that did not come out completely. Still stained