Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86532 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 27, 2018 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Jared did a super job, will request him in the future.

Also, when a certain technician is requested, the company must honor the request if at all possible!!

Name removed

Sun City west

Report a concern   June 27, 2018 — Rated 10 out of 10 by Jason Smith Zerorez Phoenix
What do you like about our products and services?

The professional and courteous attitude displayed by every person involved in the process from start to finish. I am a local Realtor and will continue to recommend ZeroRez to my clients, friends and family.

Report a concern   June 27, 2018 — Rated 10 out of 10 by Megan De La Cerda Zerorez Phoenix
What do you like about our products and services?

I was shocked that the tech was ahead of schedule and i didn’t have to spend all day waiting around. Took less than an hour for the whole service and the results are perfect!!

Report a concern   June 27, 2018 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

Technicians very courteous and friendly.

Report a concern   June 26, 2018 — Rated 10 out of 10 by Travis Eckenrod Zerorez Phoenix
What do you like about our products and services?

Simple, easy and convenient. Friendly technician

Report a concern   June 26, 2018 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

You guys always do a great job!

Report a concern   June 26, 2018 — Rated 10 out of 10 by Christine Brown Zerorez Phoenix
What do you like about our products and services?

The technician was honest and kniwledgeable with no pressure on care of the carpet.

Report a concern   June 26, 2018 — Rated 10 out of 10 by Angie Mcelroy Zerorez Phoenix
What do you like about our products and services?

Excellent technician.

Report a concern   June 26, 2018 — Rated 10 out of 10 by H.F. Zerorez Phoenix
What do you like about our products and services?

The product is great. Right away, I could tell my carpet was cleaner and fresher. My technician, Joshua was great! He was full of information and very friendly.

Report a concern   June 26, 2018 — Rated 5 out of 10 by L.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had to call and schedule a redo, which is this Friday. Once the carpet dried, there are several spots still on the carpet, which should have come out. This is the second time in a row I have had someone come back after the initial cleaning.

Report a concern   June 26, 2018 — Rated 9 out of 10 by Charlotte Leesley Zerorez Phoenix
What do you like about our products and services?

The engineer who cleaned my upholstery was on time, very pleasant & efficient. The entire cleaning of 2 side chairs, 2 love seats & a large sofa only took one and a half hours & very clean. I am anxious to have the carpet cleaned too.

Report a concern   June 26, 2018 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

The reliability of the scheduled time, the friendliness of the rep, the fast service time, and end product.

Report a concern   June 26, 2018 — Rated 9 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

No soap residue

Report a concern   June 26, 2018 — Rated 10 out of 10 by S.O. Zerorez Phoenix
What do you like about our products and services?

The tech was super nice and very knowledgeable of products and very helpful with stains. She really went above and beyond I feel or maybe that is how you train your staff and if so please keep up the good work! The tech knew what she was doing and had great customer service skills. Thank you zerorez!

Report a concern   June 26, 2018 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

The customer service of the technicians was absolutely fantastic! Very helpful and informative, professional and very nice!

Report a concern   June 26, 2018 — Rated 10 out of 10 by Jill Moritz Zerorez Phoenix
What do you like about our products and services?

Easy appointment setting, very communicative, polite, and efficient. Affordable pricing. Able was polite and did a superb job of cleaning and applying protective coating to our carpeting.

Report a concern   June 26, 2018 — Rated 10 out of 10 by Angela Okyere Zerorez Phoenix
What do you like about our products and services?

My technician did an amazing job! He really took his time over the heavy traffic areas and we were so happy with the results. He was respectful and answered all my questions. I know this company is not the cheapest, but I pay for quality work.

Report a concern   June 26, 2018 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

it removes tough stains and dries quickly. No residue feeling left on the carpet. The cleaner was quick and professional and left no damage to my wood floor and protected the corners of my walls from the heavy and large hoses needed to clean the carpet.

Report a concern   June 26, 2018 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

You were fast easy and affordable

Report a concern   June 26, 2018 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Great service

Report a concern   June 25, 2018 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Everything was quick and professional!

Report a concern   June 25, 2018 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

Charles did a great job. Nice, friendly, professional. Love that the carpets don't have any chemical smell or feel crunchy after cleaning.

Report a concern   June 25, 2018 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

I am very happy with the professionalism of the employees. They were knowledgeable and curtious. The cleaning was better than I had anticipated.

Report a concern   June 25, 2018 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Awesome service. The carpet looks better than it has for years.

Report a concern   June 25, 2018 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Your product is great. Tech was very friendly and informative.

Report a concern   June 25, 2018 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

I have been happy with Zerorez for many years.

Report a concern   June 25, 2018 — Rated 10 out of 10 by Dorean Taylor Zerorez Phoenix
What do you like about our products and services?

We had two rooms and a wool rug cleaned. There was no residue or smell and the colors on the rug really popped when complete. I personally appreciated the follow up to the appointment by zerorez in reminding me of the upcoming time and when the technician could be there if early. I have recommended them to others already. Also our technician was very cordial and friendly.

Report a concern   June 25, 2018 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

I have been very happy with the services we have received from Zerorez. I use Zerorez for our 2 offices, and my home. Won't use anyone else from here on out. Thanks!

Report a concern   June 25, 2018 — Rated 10 out of 10 by Terrie Miller Zerorez Phoenix
What do you like about our products and services?

Carpets look great and don’t have that crunchy, sticky feel afterward. And, my carpets look great for a long time after as well.

Report a concern   June 25, 2018 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

The best thing is that you get our carpets clean without using soaps or chemicals which just attract dirt down the road. The carpet isn't "crunchy" when we first walked on it after the cleaning because there was nothing but water left behind. I like the professional manner in which the technician conducted himself. I feel that he did his very best to get any stains out and showed me where he was not successful at that. I like the way you protect the corners of the walls that the hose will be rubbing against. After all the years of using carpet cleaners who used soap and chemicals, I am glad that I found Zerorez a few years ago. I tried your services after hearing ads multiple times on the radio.


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