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based on 86532 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
quick, less water used friendly tech
Your service is always excellent.
The product actually works!
no harsh chemicals
Carpets look absolutely NEW after cleaning and the process is fast.
Also, can’t stress enough how great it is to speak to people when calling and that people call back. No “press 1 for this, press 2 for that”
Outstanding service. Outstanding man who did the service.
Price was a little high but very quality work.
Always on time or even early. Always been professional and courteous. Never been disappointed with the job when done.
He showed up on time. He was very professional. Told us what he was going to do and did just that. Our carpets look just great. This was our rental house where the carpets had not been cleaned in a very long time. He will be cleaning our own house very soon.
Professionalism
The professionalism and your products
My carpets look brand new when your done. No chemicals are used in your process and it dries in 4 to 6 hours. Aaron our tech was awesome. Thank you.
Professional and does a good job in a timely manner
Carpets look great and price is reasonable.
Your technicians were very courteous, helpful and did a good job.
Costly
Everything jr did a good job!!!
The service technicians were very professional and courteous. Arrival time was right on. They reviewed the estimate that I was given over the phone, and there were no hidden charges. They always wore booties over their shoes the whole time they were in the house. My carpet looks 100% better than it did before the cleaning! This is the 3rd time Zerorez had cleaned my carpets and I highly recommend them!
Great service and cleaning. I use you for my home and office
Tile and carpet cleaning
Friendly, capable technicians, who explain what they are doing and how much it will cost. Most important I feel that my carpet and tile always look great when they are done!
tile did not come out as good as I hoped and lots of big puddles left
Our technician was very thorough and did an awesome job. The carpet looks new!
Excellent job! Came exactly when they said they were and did a wonderful job!
Great customer service!!! Great techs carpets look new
Fast, no residue, no harsh chemicals, easy to mak an appointment, nice service rep
From the start, technicians (Rob and Jessie) were on time and greeted a friendly greeting at the door. They came in and looked at the job and asked some questions about the areas and some of the spots seen. They explained what they were doing and got to work. I appreciated the corners of the walls being covered by a guard to protect them from the hoses rubbing. I am very happy with the results. We will use them again in the future.
It does not destroy my carpet.
When I have had carpets cleaned they always put little plastic between carpet and furniture. Always moved my furniture... I will decide how well I like it after walking on it a while..
Include more attention to MILD STAINS (not pet stains) without charging additional fees. Why do we have to pay extra for MILD stains, it should be imcluded in basic price. PS, Thank you VERY MUCH for reducing price of job because truck broke down and they came outside of time scheduled. Both guys VERY nice and polite.
Zerorez cleaned our carpet in a timely and efficient manner. I was concerned about some high traffic areas on our carpet and thought we were going to need to replace the carpet, but it looks brand new. Thank you zerorez!