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based on 86511 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff who came to our home were very friendly. They took the time to explain the process and how Zerorez works. The result was great and our carpet and tile look so much better. The best part is, there’s no soapy residue on the tile and the carpet isn’t dark and crunchy anymore. Thanks for doing such a great job!
Great outcome! No fragrances :)
Very honest and tried their best to satisfy their customers
wow I was impressed with both the service and the very nice young man that did the work
He explained everything we needed to know about the product and the service. He worked very efficiently and we were extremely pleased with the results. We have a 14 year old dog that has lost control and made too many mistakes. There was no judgement on the bad state of our carpet and when he was finished there was no evidence of any mistakes. Plus the carpet was dry in no time and we put all the furnishings back that evening.
So did I like the service? Well I have already told my neighbor about Zerorez I am also selling my carpet cleaner and calling on Zerorez when my carpets need cleaning
So glad I have found you and Thank you for a job well done
Zerorez did an outstanding job on our carpets! Best cleaning ever!
The tech was very professional and did a great job.
Knowledge, professionalism, courtesy, overall product explanation, and the quality of work after the fact.
He was great and professional
It was easy to book. The cleaner was thorough, efficient, and friendly. The carpets looked great afterwards. And will use Zerorez in the future.
The service man that treated my carpet was informative and courteous. He took his time and mmade my carpet look like new. I will tell all my friends about zerorez.
Thank you!
Great quality service, friendly staff and professionalism
Friendly, timely, courteous and professional.
We were very happy with our technician Austin. We have used your service before but this was the best cleaning yet. Austin did a great job, was not in a hurry and was very thorough. We would like to request him as our technician from now on if at all possible.
I like the results of clean carpet knowing my cat is safe from chemicals that are harmful. Also I like the service and staff at Zerorez and I will recommend them to my friends and family.
It’s more natural
We had a stain that was less then 3 hours old (our dog pooped right before the technician got here). It didn't run through to the pad, it was just on top and your system did not get the stain out. I went to Safeway and got a $5 carpet cleaner and the stain came right out with very little scrubbing. This does not give me a whole lot of confidence in your cleaning system.
I like your technicians and I love the way my carpet looks when cleaned by Zerorez!
Carpet looks great
The cleaning was very quick. 40 minutes for 4 rooms. The last time I booked it took 1 1/2 hours and looked like it. This time not so much.
Rob was very careful about nat getting water on our wood floors He did a nice job on are carpets
My service technician was professional, courteous, compassionate, caring, made me feel like I was a valued customer. He was highly skilled in the operation of the equipment, and he was very efficient as well. He exceeded my expectations!!!
They were amazing. Took care of dog urine and I was so pleased. Paul was amazing. He took the time to explain everything and how all of the products worked and what products would achieve the result that I wanted. He was absolutely right on his advice. I could not be happier with the service. I will recommend to all of my friends. I learned of your company from a friend at work who was so pleased with you. After talking with her, I decided to give you a try and I am so glad that I did.
I was amazed at how clean the carpets came! Trey worked so hard on them and got them looking so very good. I have recommended you to others and will continue to do so. Thanks again.
It was such a fast service and my carpets look like new again! Got the pet stains out and heavy traffic areas are clean.
Your products are awesome, my technician (Joel)was very informed and knowledgeable on the product. My carpet looks brand new.
Excellent tech
It is very easy to schedule the service and very reasonably priced. The service man was prompt and efficient and appears to have done a good job.
No residue, simple, easy clean.
Carpets look no better than prior to the cleaning.
Fair pricing and quality of service.