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based on 87562 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great price love the results Chris was great
Tech was professional and courteous
The carpet was clean and felt like carpet when it dried.
For the prices charged there should be no snafus (at least without a discount) we were tied up nearly 5hours because the truck broke mid clean and it took an hour and half to restart the process. The tech was personable and did a fine job though...
Sydney was amazing!
Excellent work, my tile hasn’t been this clean since it was installed over 20 yrs ago. Tile and grout look brand new. The technician, Rob, was amazing. He is knowledgeable, friendly, and considerate. I requested him for our carpet cleaning in two weeks. I would definitely recommend Zerorez
Marge
The carpet was filled with dog urine. The person, who was very nice said he probable could not get the stain out. So basically I will have to call another company to clean the room again and get the smell out.
f
This is our first time having Zerorez clean our carpets. While it was a little pricey, it was so worth it. The carpets came out clean and when they dried, they were soft, not stiff or made the crunch sound when you walk on it. Furthermore, it was fast and easy to make an appointment and they arrived around the time slot they had provided. The Zerorez employee that cleaned the carpet was friendly and was fast. We are very satisfied with there service. Thank you Zerorez!
Honest, timely
Service was great!
Efficiency and timliness
My rugs are clean with no crunchy residue
I had to have the guys come back to re-rinse the floor due to Being all streaky and cloudy. Plus the grout did not look much better at all. Some was very dirty looking. I was very disappointed.
Good
The rep that cleaned my house was very professional and an excellent job.
Customer service was great and the carpets are beautiful and clean. We had a few stains that came out and we are very happy with the results.
Great service.
That no detergent was used to attract the dirt. They did a great job and I only had the family room bathrooms and halls done. They blended right in with the carpeting that was not cleaned. I recommend the process.
Get things clean and not any more expensive.
the man was very helpful, and did a great job.
First time having my tile floors cleaned my experience was great and the floor sparkled. I was excited to have zerorez return. This time was not good. There was dirty water left in puddles, the suction on the cleaning machine was not working properly. The tech did attempt to remedy by going over the worst areas with a smaller Hand held scrubber. We both got on our hands and knees with squirt bottles and rags to clean the grout lines. Tech left for about 45 minutes during the job. It was dark out when he returned, and more difficult to see what was missed. The floor feels waxy and gritty and does not shine. I’m so disappointed in the result. I’ve moved all the furniture back already, but would appreciate if you could send someone to redo the accessible areas in the hopes of improving the result. Thank you.
Carpets thoroughly cleaned without leaving soap film.
Very pleased with the service that you provide..including product and professionalism
Guy was on time and very efficient.
Trey was very professional and did a great job cleaning my carpets and tile. He explained everything to me before he started, we discussed the price quoted.
Promptness
Care and concern
Clean up thouroghly
Professional an personable
Great performance

This is the second time I have had Zerorez clean my carpets. Both times, I have been very pleased. They are timely, professional, and explain exactly what they are going to do. Next time I need them cleaned again, I will be calling Zerorez!
Thank you Zerorez for doing a wonderful job on my carpets.