Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84654 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 11, 2018 — Rated 10 out of 10 by Alanna Lugo Zerorez Phoenix
What do you like about our products and services?

My carpets look great and dried fairly quickly.

Report a concern   May 11, 2018 — Rated 10 out of 10 by Debbie Frantz Zerorez Phoenix
What do you like about our products and services?

Service techs (Craig & Manuel) we’re extremely knowledgeable, arrived on time, very polite & took their time to explain the Zerorez process.
Craig & Manuel made my carpets look new again!!
I will recommend Zerorez to everyone!!

Debbie Frantz
Scottsdale

Report a concern   May 11, 2018 — Rated 10 out of 10 by H.S. Zerorez Phoenix
What do you like about our products and services?

Your products are good. And the service is also good.

Report a concern   May 11, 2018 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

Todd and Amy were exceptional. They explained what they were going to do. They did what they said they were going to do and they did it well. Very pleased.

Report a concern   May 10, 2018 — Rated 10 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

The technician was friendly and professional. And the carpets are nice and clean!

Report a concern   May 10, 2018 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

Service was excellent!

Report a concern   May 10, 2018 — Rated 9 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

Eric was great and did a good job. He had put in a long day and was an hour past the scheduled window due to his previous job putting him behind schedule, but Zerorez discounted the price for the inconvenience. I am pleased with the results.

Report a concern   May 10, 2018 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

No Chemicals , leaves carpet soft and dries fast

Report a concern   May 10, 2018 — Rated 10 out of 10 by megan Gearhart Zerorez Phoenix
What do you like about our products and services?

Service was great and the technician was very polite and helpful! I will continue to use them and highly recommend them.

Report a concern   May 10, 2018 — Rated 10 out of 10 by David Black Zerorez Phoenix
What do you like about our products and services?

Fantastic service, professionalism, and results;-) We have to lab's that are frequently testing the carpet with dirty feet, hair, and oily skin etc. Our white carpet is white again, thanks Zerores, you passed the lab test again!

Report a concern   May 10, 2018 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

Technician very thorough and polite. Covered everything with me so I could make good decisions. Carpet looks wonderful.

Report a concern   May 10, 2018 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Always a great job.

Report a concern   May 10, 2018 — Rated 10 out of 10 by Gianna LaBrocca Zerorez Phoenix
What do you like about our products and services?

It was very convenient.

Report a concern   May 10, 2018 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

They were on time, friendly and answered all of our questions.

I was shocked when they showed me the difference in the area they cleaned and the other
area.

Very satisfied with everything,

Report a concern   May 10, 2018 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Our service man was very helpful and our carpet looks and feels great

Report a concern   May 10, 2018 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

No chemicals & my carpet stays cleaner longer! 😄👍🏼

Report a concern   May 10, 2018 — Rated 10 out of 10 by J.N. Zerorez Phoenix
What do you like about our products and services?

On time and quality service

Report a concern   May 9, 2018 — Rated 10 out of 10 by Julie Lawton Zerorez Phoenix
What do you like about our products and services?

You technicians are so professional and accommodating! I am a pretty easy client, but they were extremely knowledgeable and really worked hard and did a tremendously thourough job! Plus they had wonderful dispositions and really truly wanted to help! Couldn’t be happier!! Thank you!!

Report a concern   May 9, 2018 — Rated 10 out of 10 by Z.B. Zerorez Phoenix
What do you like about our products and services?

He answered all my questions.
Did all the things I ask him.

Report a concern   May 9, 2018 — Rated 10 out of 10 by P.G. Zerorez Phoenix
What do you like about our products and services?

Easy process and consideration given when time was a bit later.

Joseph was great.

Report a concern   May 9, 2018 — Rated 10 out of 10 by K.Z. Zerorez Phoenix
What do you like about our products and services?

The technician was friendly, knowledgeable, and quick.

Report a concern   May 9, 2018 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

I like the courteous and friendly service techs. The cleaning process always gives good results.

Report a concern   May 9, 2018 — Rated 10 out of 10 by B.J. Zerorez Phoenix
What do you like about our products and services?

No harsh chemicals and the carpet always looks great once they're finished.

Report a concern   May 9, 2018 — Rated 10 out of 10 by J.O. Zerorez Phoenix
What do you like about our products and services?

The products and services work really well! The technicians are friendly and knowledgeable.

Report a concern   May 9, 2018 — Rated 10 out of 10 by Richard Diaz Zerorez Phoenix
What do you like about our products and services?

Emiliano's thorough performance &knowledge. My carpet looks amazing. High traffic spots will never be perfect, even those areas are great, thx to the extra tlc that the tech provided. Pet stained areas were also specially treated. So happy!

Report a concern   May 9, 2018 — Rated 7 out of 10 by P.G. Zerorez Phoenix
What could we do to improve?

Come up with a fragrance or a deorderizing chemical. I understand the concept of no chemicals or soaps left behind but something to freshen the home would be great.
We have no pets but the people in the home before us did. So some of those odors still remain that unless we replaced the carpets.

Report a concern   May 9, 2018 — Rated 8 out of 10 by E.K. Zerorez Phoenix
What could we do to improve?

Let new customers know if there are any specials going on or if they need any extra products at the time of carpet cleaning.

Report a concern   May 9, 2018 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Zerorez employees are always professional, knowledgeable, and friendly! We look forward to our cleaning every year.

Report a concern   May 9, 2018 — Rated 10 out of 10 by Dennis Bleam Zerorez Phoenix
What do you like about our products and services?

Joseph did a great job and very pleased with the results

Report a concern   May 9, 2018 — Rated 10 out of 10 by V.R. Zerorez Phoenix
What do you like about our products and services?

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