Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87562 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 9, 2018 — Rated 10 out of 10 by R.J. Zerorez Phoenix
What do you like about our products and services?

Professional and economical

Report a concern   October 9, 2018 — Rated 10 out of 10 by Stanley Miller Zerorez Phoenix
What do you like about our products and services?

I spent two days trying to get our carpets clean with an expensive portable machine, it didn't do a good job of cleaning and left behind a nasty, soapy residue even after multiple rinse passes.

Our ZeroreZ guy showed up and looked at what I had done and assured me he could make it better.

In about an hour he had cleaned the carpets I had spent hours on over two days. The carpets are now clean with no visible dust and grit left at the backing and no soap left that we can see or feel.

Even better he left the carpets so dry that most of the rooms were usable in a few hours, the most heavily soiled one that he put a lot of work into was dry enough to walk on in about six hours. The portable machine I used left them so wet, even after multiple drying passes that it took overnight, with the windows open and fans blowing before the rooms were usable.

Report a concern   October 9, 2018 — Rated 10 out of 10 by E.S. Zerorez Phoenix
What do you like about our products and services?

Friendly employees who work very conscientiously

Report a concern   October 9, 2018 — Rated 10 out of 10 by Majid Jaber Zerorez Phoenix
What do you like about our products and services?

Professional. Upfront pricing. Good cleaning and very nice and pleasent service. Carpet is really clean too :)

Report a concern   October 9, 2018 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

The carpets look really nice after their cleaning. They are soft to the touch and dried quickly.

Report a concern   October 9, 2018 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

Convenience of scheduling, quality of services provided.

Report a concern   October 9, 2018 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Very knowledgeable. Doesn’t try to over sell

Report a concern   October 9, 2018 — Rated 10 out of 10 by Vanessa Pesquiera Zerorez Phoenix
What do you like about our products and services?

Great experience. Used the company 3 times

Report a concern   October 9, 2018 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

Drys so fast.

Report a concern   October 9, 2018 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Technician was on time and they did a great job on cleaning our tile.

Report a concern   October 9, 2018 — Rated 0 out of 10 by L.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I still have oder smell in my closet. My carpeting is only 7 months old. I would like the technician come back on work on my closet. I paid over $800.00 dollars & I want satisfaction!!

Name removed
3311 N. Chestnut
Mesa, AZ 85213

Phone number removed

Report a concern   October 9, 2018 — Rated 8 out of 10 by P.Y. Zerorez Phoenix
What could we do to improve?

Thank you

Report a concern   October 9, 2018 — Rated 10 out of 10 by L.O. Zerorez Phoenix
What do you like about our products and services?

Thank You, Thank You, Thank You!

A Job Well Done

Technician was courteous, knowledgeable, and professional

I will use ZeroRez again

Report a concern   October 9, 2018 — Rated 0 out of 10 by C.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

did not get the rugs clean like e expected

Report a concern   October 9, 2018 — Rated 5 out of 10 by E.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

When I had a test spot done on my time when having my carpets cleaned, the tech did a great job! This was my expectations on getting the tile done throughout my house. The floors are cleaner but the grout that was to be cleaned and sealed did not turn out as I had thought. I am unsure if my expectations were to high or the previous tech was amazing.

Report a concern   October 9, 2018 — Rated 10 out of 10 by Elena Spelson Zerorez Phoenix
What do you like about our products and services?

My carpets looked new after the service and smelled fresh

Report a concern   October 8, 2018 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Great job !!

Report a concern   October 8, 2018 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Everything was great. So happy you came out to visit.

Report a concern   October 8, 2018 — Rated 8 out of 10 by B.H. Zerorez Phoenix
What could we do to improve?

The workers were very nice. But they were in a very big hurry and missed parts of the tile and the corners of the carpet

Report a concern   October 8, 2018 — Rated 10 out of 10 by S.Z. Zerorez Phoenix
What do you like about our products and services?

I thought Carson was awesome very polite and patient

Report a concern   October 8, 2018 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Ismal our technican did a wonderful job. He was very helpful in answering any questions I had. He is a good addition to your team.

Report a concern   October 8, 2018 — Rated 5 out of 10 by A.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet looks exactly the same in terms of spots, except now its crunchy to walk on. I expected more. I think I could have done just as well with a Hoover steam vac. I appreciate the fact that I didn't have to do the actual work but expected better results from a professional.

Report a concern   October 8, 2018 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

My service person was just fantastic. My carpet looks like new again. I am very happy with your company, this was my first time with zerorez. Thanks again.

Report a concern   October 8, 2018 — Rated 10 out of 10 by E.H. Zerorez Phoenix
What do you like about our products and services?

Quick and easy very knowledgeable about products. Thank you .

Report a concern   October 8, 2018 — Rated 10 out of 10 by W.M. Zerorez Phoenix
What do you like about our products and services?

No residue, super clean, great technicians, timely, dependable, friendly and affordable. Love your cleaning service.

Report a concern   October 7, 2018 — Rated 10 out of 10 by P.W. Zerorez Phoenix
What do you like about our products and services?

Service technician was very nice and professional. He did a thorough job. We are extremely satisfied with the tile and grout cleaning.

Report a concern   October 7, 2018 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Does a great job. I have 20 year old carpet and it looks better than I expected for a clean up on 20 year old carpet.

Report a concern   October 7, 2018 — Rated 10 out of 10 by Kevin McMaster Zerorez Phoenix
What do you like about our products and services?

No chemicals in cleaning. Service tech was thorough and explained everything well

Report a concern   October 7, 2018 — Rated 10 out of 10 by C.Z. Zerorez Phoenix
What do you like about our products and services?

My tile looks great. My technician was very professional and friendly.

Report a concern   October 7, 2018 — Rated 8 out of 10 by I.H. Zerorez Phoenix
What could we do to improve?

Didn't get the carpet as clean as I hoped. Maybe I was expecting too much.


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