- Phone: (480) 507-2419
- Visit Website
based on 86511 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nice service tech
I liked that it was easy and convenient to schedule a time for them to come out and clean around my work schedule.
I’ll know more in a month or two. Hopefully the dirty areas won’t Re appear!
The staff was very friendly . But 40 minutes for 4 areas of cleaning, I have to ask person to go certain heavy traffic area couple more times because it was still visible , at first was told it will not make any difference , I insist give it a try and then it did make a big difference , didn’t feel like I have to babysit . Had too high of expectation with the price I will go back to Sears .
Everything that John Jay and Rich have said about your products and services are true. Tanner our guy, explained everything to us. Then proceeded to clean. First the nasty carpeting, then the tile and finally the granite.
How nice it is to walk barefoot on our nice clean soft carpet.
Thank you Tanner and Zerorez.
Zerorez Carpet cleaning is a little bit expensive, but process seems to clean the carpet.
Polite service, prompt response, careful handling of non-carpet items.
My carpets look brand new! The tech was so nice and was even early.i definitely will be calling zerorez again! Now I want my tile done.
My carpets were so dirty before and now they look amazing! Troy was very professional and answered all of my questions
Called to see if they could show up earlier which was great! Employee was very friendly and explained everything very well. Did a great job!!!!
Easy to schedule. Fast turn around time. Carpets look fantastic!
Arrived on time, very professional.
Tech was polite and professional and informative...Honest about a spot or two that may not come out as expected and why...BUT the end result of his efforts were awesome...rugs looked new...very happy
Tech was very professional, thorough seemed to care very much that we were satisfied. Thank you.
No nonsense.
Prompt, professional service, fantastic price. Thank you.
Most amazing results!!! My brothers carpet was brought back to LIFE!!!
Very excellent service. Carpets look beautiful. Quick dried nice and fast
Clean
We liked how clean and soft our area rugs and couch were. There wasn't any greasy residue like the previous cleaners we used.
Haven't used any of your products but have had my carpet clean and they did a pretty good job the service person was very professional and knew what he was doing
You have always left my carpet cleaner than any other service I have used. Your employee's are always very friendly and polite. I would not even think of calling any other service.
Friendly and professional staff. Anthony did a great job. He worked hard and quickly.
Very clean carpet without the gross crunchy feel.
Try very hard to remove all stains; honest
Low to no use of chemicals. Carpet looked great!
Tile had to be redone. Waste of money.
Great product, great customer service.
My grout was not completely cleaned. I understand the grout lines won't come perfectly cleaned, but they now look like zebra stripes and look worse than all being dirty. Then, the tile itself was left looking extremely dirty. There were water drops and splashes and marks all over the floor. It didn't look like it was cleaned and had a film over the entire surface as well.
You can also tell that it wasnt' cleaned all the way to the baseboards, it's was about 2 inches away from the wall.
Our home was vacant as we are getting ready to sell and I returned to Phoenix this past week to view for myself. I was told by my realtor immediately after service that it looked bad. She wasn't being dramatic at all! I am extremely disappointed in the quality of care and work done and will NOT be recommending or using Zerorez again.

Great Customer Service and Affordable.