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based on 86511 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I needed my carpets washed the last minute and the gal worked me in. They were on time,did a great job and they were very polite!!!
My technician was fabulous! He was friendly, knowledgeable and thorough! I will recommend this company to my friends and family!
The two technicians were extremely helpful in fully explaining what they were going to do, efficient in getting the job done and we were very happy with their service and the results! We will definately use Zerorez
Very professional service. My carpets look and feel so clean!
look it up
Professional guys, quick service
Very polite, arrived on time and did a great job. Thanks!
They did a great job!
Soft carpet after cleaning. No musty smell
Very nice technician and the work was done quickly. My tile floors came out like new, really, really pleased.
I like that there is no soapy residue after and that it does not leave a chemical smell. The gentleman that did our carpets was very thorough and placed protectors on the corners of our walls to protect the paint in our brand new house. :)
Some areas are very uneven. I can understand if it is hard to remove soil, but this appears to be a rushed job in many ways. Areas that were even now have a streaked uneven look. I asked about it after the job was "done" and was told is was because some parts were wetter than others. Not true! Clearly not enough time spent to evenly clean the carpet. I am happy that it did not smell like just cleaned carpet and dried well though. Just not happy about the obvious unevenness of the walkway.
I heard more excuses about the job than how it was going to be treated and cleaned.
Tech was on time (early, in fact), he was very nice and knowledgeable. Carpet looks great, service was quick, love not smelling all the smells that typically come with carpet cleaning!
Great quality product, Superior with Superior Customer Service
I liked that my carpets look much better even though they are thirteen years old. I thought they would be cleaner but didn’t expect much improvement. I was surprised! Thank you
Knowledgeable technician
Super friendly and informative technicians!
Excellent service, and great clean carpets !!!!
Right on time, easy, quick service. Very explanatory and carpets look great! We’ve used twice and will again and again.
The technician was very professional and did an awesome job on my carpet .. very satisfied customer.
We've had zerorez out twice to my house and my husband has used them for his business. It has always been a great experience, I highly recommend them!
Carpet and tile grout looked great. Good sevice, showed up on time and friendly. Thanks
Yesterday morning zerorez came to clean my carpet (installed nov 2017). I was having it cleaned due to construction in the master bathroom and the feeling of dust residue left over from construction. There were no stains simply residual dust.
After completion of the cleaning I looked around and saw a completed cleaning job. The carpet was variegated in color which is to be expected as the carpet was drying and combed in different spots.
As the carpet dried we found a spot that was not drying. We discovered a wet spot about 4 inches across that felt soapy to the to the touch and was not drying. We went over it with water and a wet vac and as the residue was removed the carpet was discolored underneath. This was not how the carpet looked before cleaning. There was no spot previously. Anyone cleaning over this spot would have noticed it immediately. So if zerorez deposits no residue and removes all residue why is my carpet discolored?
Great job!!!
Our cleaner was very knowledgable and helpful. He worked hard and our carpets looked and smelled so clean!
Great service and carpets are cleaned and dry quicker than the other providers. Plus, the carpets aren't crunchy. THANK YOU!
Would highly recommend Zerorez. They did an excellent job of cleaning our white sectional. Will certainly use them again.
The technician, Dylan Parnell, was very polite. He did a great job cleaning my carpet.
Thank you Very much
Paul was great! Explained options thoroughly and answered all questions and concerns. Helped me make the best informed decision for my needs