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based on 84654 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Best technician I have ever had!
The Zerorez team of Wally and Jennifer arrived on time for the appointment I scheduled to have our tile shower thoroughly cleaned in preparation for the installation of new shower doors. We also planned to have the bathroom Travertile floor cleaned. When I saw the fantastic job they had done on part of the floor I asked them to clean the entire apartment and 3 rugs. We are so pleased with the way the work was done! Today a neighbor stopped by to take a look and remarked that the floor looked brand new! And, indeed, it does!
Gets the job done. Friendly service.
Quality service, friendly folks. I’ll never use anyone else!
very professional person. carpets came out great. very clean and fresh
Service excellent. Technician did a great job
You did a great job and were fast.
On time, friendly efficient service, professional and wonderful cleaning results.
Everything. You do a beautiful job.
My carpet is dry and crunchy!! Called customer service and was advised to vacuum which I did prior to calling!! I’ve had your service before in different state an this was not the case! Next time I’ll use Chem-Dry
Zerorez's customer service is outstanding. Their visit earlier this week, the fourth year in a row, went very smoothly. We were notified prior to the crew's arrival, the two men were polite and very respectful of our home while working on the carpets. I will definitely hire them again next year and have, and will continue to, recommend them to anyone interested in doing business with a company that provides excellent work and customer service.
Hey, I loved my guy, but I don't want regular emails. I get way too many ok?
Very prompt, efficient service with minimal cordage through house. Dried very quickly
*No chemicals in my carpet for healthier home.
*No soap in my carpet means a more sustained cleaner look and feel.
*Stronger extraction for faster drying time.
*Good value. I appreciate your competitive pricing
*Your service technician was kind, respectful and timely. I could see he worked hard for me.
*I would have liked a little more time to vacuum ahead of the cleaning. I should not have assumed Zerorez would have done this. If this had been done, my carpet would have come cleaner along the fall lines where furniture and boxes had been. Now that my carpet is dry, I have been able to remove some of these stains with the vacuum. I have no doubt it would have been more effective if done before the carpet had been washed. When I expressed this to the technician he stated that he thought someone in my home had vacuumed the area. I will know better for next time.
Thank you
The bus are not stiff with residue od soap
Great Job
Professional and courteous service.
Thank you!
The friendly people that came to the house and got my carpets and chairs really clean.
1st time using, was happy with the results was able to walk of carpet in a few hours unless it was a heavily treated area
On-time arrival; explanatory; up front with cost, good results
How clean everything is when your people are finished
Antonio was very professional, inspected all of the areas, and then completed very thoroughly.
PLEASE PASS ON TO MANAGEMENT--After paying for this job, we tried to give a gratuity for a job well done to Antonio, but he refused saying he is not allowed to accept it. He is a young man with integrity!!!
Your quoted price on the First name removed Broomhead show was not the price I paid.
Your technicians tried upselling my wife with add ons similar to buying a car.
Service technicians were friendly and diligent in trying to complete the job as best they could.
The carpets look almost new and dried very quickly. The techs, Todd and Michael were polite, friendly, and thorough. They also cleaned my car and the results are fantastic!
GOOD JOB, CARPET LOOKS GREAT, AND THE YOUNG MAN WAS VERY NICE.
This was the first time that we have used your service. Austin, your serviceman, was very courteous and efficient. We are very happy with the results. Thank you. I’ve already recommended your service to several friends.
Your employee was very polite and did an amazing job, our carpets look great!
Prompt arrival, got all stains out, no crunchy carpet! And no funky smell! Very satisfied with the services! Jeff was awesome!
The tech that came out was friendly and did a pretty good job. The carpets look good, but I was not pleased with the results of the tile.
There were shoe prints and tracks from the machine with the knobby roller.
I am not sure if that is normal or not, but it is not what I expected for over $700 worth of service.