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based on 86511 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I had heard so much about how the empowered water worked and was looking forward to that and when my carpets dried they were very crunchy
My tech was amazing and he did everything I expected and more. He explained the process and everything went smoothly. The tech was also very kind and friendly.
Lacy was my technician & she did an outstanding job! She was very thorough & conscientious about her work and the quality of the work. I would use her again anytime that I have my carpets cleaned.
Additionally I wanted to tip her for her excellent job, but she told me that the company didn't allow for tips. It is important for you to know that she honored the company policy, because I offered the tip more than once. She is an honest & valuable employee for Zerorez.
Thanks to Lacy, I will use Zerorez again in the future.
We like that our carpets are cleaned with empowered water and no soaps or chemicals. The carpet feels clean but not stiff and the stains come out. All of your employees are friendly and knowledgeable. Our service technician was very friendly and was not pushy or aggressive.
I love the exceptional customer service and that our carpets look as good as new.
How clean you get the carpet and how fast it dries.
We were really impressed with your way of cleaning. Your representative was very professional and friendly. I will definitely use you again.
My carpet is over 20 years old and I didn't think anyone could get the stains out but you did Carpet looks amazing !!!!
Non residue and protectant
My sister, who is an interior decorator, recommended Zerorez to me the first time I used your company. The people who come to my house have always been so nice and really efficient. My carpets are not new, but they still seem to do an amazing job of getting them to look good. This time I also had my kitchen tile cleaned and it looks great! Your prices are always quite reasonable, too. I will continue to use your company and I have recommended you to friends and family also.
We have had other companies come and do a fairly good job. None have pulled up the crud that we did not see like Zerorez. We had decade old stains that others tried to remove. We had a hard time finding them when our technician was done. I have worked in my fathers janitorial business while growing up and know what a good carpet cleaning looks like. These folks do top notch work.
Zerorez is able to get the carpet cleaned and looking almost brand new. We had somebody else clean our carpets and had to call Zerorez to come and clean up the mess that they made of our carpets. Once Zerorez was finished, my carpets looked amazing. Thank you Zerorez!!
First of all, my technician was from the East which is where I’m from...so we really hit off! He was personable, courteous, and did an excellent job. His name is Thomas and I will be asking for him when I need my carpets cleaned again. Zero Rez is the BEST!
Very professional and got our carpets clean!
The person showed up on time, he was very professional . He explained what he was going to do, the carpet dried pretty quickly.
Restored carpet that we were thinking about replacing. Looks real good.
My carpet looks like new. Great service
First off, Zero Rez worked around my short notice shedule. I got into a short notice booked schedule, all because this company cares about their clients and they want your business! They earned mine! Very fast, set a time and they were here promptly on time.
The services I had done was ceramic tile cleaned as well as my carpets. They were extremely nice and fast at their work task. I am a perfectionist and I have to say I had nothing to complain about. My stains were lifted out of different areas of my carpets. My tile and grout is looking brand new again (even though its 4 years old).
I really like how good the carpet get cleaned when the job is done.
Your service man was very professional he did a good job I like the carpet looks good
I like the idea of not having chemicals in my carpet to attract dirt after it has been cleaned. There is no guarantee that the others have successfully cleaned the soap out of the carpets.
Friendly technician as well as customer service. Dispatcher was able to have technician arrive earlier per my request.
I am so impressed with the level of service. He was so helpful and thorough. And I’m actually shocked at how effective the cleaning process was on my carpet. I highly recommend Zerorez.
The service tech was prompt, polite, informative and did a great job.
That they don’t pressure you to up grade with different solutions. The people are all very nice
Dylan did a great job getting my dingy carpet clean again. He was very courteous and professional. My carpet looks so much better.
The tech was super Informative, took his time, and did a wonderful job. I also Like the quick dry time, and the non toxic formula.
That there is NO residue after my carpets are clean. My carpets feel like I'm walking on air afterwards instead of crusty sticky residue left from shampoos.
Also, I have had my carpets cleaned by Zerorez numerous times and am always so pleased with the friendliness of the technicians!
Chris Wilde was my technician this time and true to past experiences he was so friendly and did an amazing job on my carpets!!
Thanks Chris and Zerorez!!
Always professional and friendly technicians. Carpets look great! Thank you

I want to give a shout out to Junior, he went the extra mile to get my carpet clean and what a nice guy.
Name removed