Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86511 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 3, 2018 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Great employees and a good job done.

Report a concern   August 3, 2018 — Rated 10 out of 10 by B.Z. Zerorez Phoenix
What do you like about our products and services?

A lot of the stains in the carpet were removed. The pet treatment was great I can now let my grandkids walk barefoot in my home.

Report a concern   August 3, 2018 — Rated 10 out of 10 by Evert Mueller Zerorez Phoenix
What do you like about our products and services?

Tech Dylan Parnell was very determined to clean old carpets that were very dirty. He was helpful in explaining what was necessary to obtain a good result.

Report a concern   August 3, 2018 — Rated 8 out of 10 by S.E. Zerorez Phoenix
What could we do to improve?

Carpet cleaning was fine but I had 3 bar stools cleaned and the results were marginal. I would not recommend furniture cleaning by Zerorez.

Report a concern   August 3, 2018 — Rated 0 out of 10 by J.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I paid $300 dollars to have my carpets cleaned. The service was here for 90min, and today ... (they were cleaned on Tuesday afternoon, so not even 3 full days later I ran my spot cleaner over 2 very small areas and got the same filthy gross water I got before they were cleaned. The odor I was trying to get rid of may actually be worse and I have no sense that my carpets are actually clean. I offered to pay more for additional treatments ... and I ended up paying almost double the ‘base’ price. I was clear on what was important to me and while
I don’t expect perfect It would be great to have at least a sense of improvement. I have photos of the water I just pulled out of my carpet. It’s disgusting.

Report a concern   August 3, 2018 — Rated 10 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

It was a good experience overall

Report a concern   August 3, 2018 — Rated 9 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Does not leave residue

Report a concern   August 3, 2018 — Rated 10 out of 10 by Nancy Chaudoin Zerorez Phoenix
What do you like about our products and services?

The service man was very polite and professional. He knew what he was doing and did a fantastic job. Our carpet and chair look brand new. My daughter recommended Zerorez to me and I would recommend Zerorez to everyone!.

Report a concern   August 3, 2018 — Rated 10 out of 10 by Alyssa Ferris Zerorez Phoenix
What do you like about our products and services?

Chris was very professional and got the job done rather quickly! My unit was by no means easily accessible, however, chris was up for the challenge and got the job done.

Report a concern   August 3, 2018 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Techs are helpful, ambitious, and thorough...good workers. Carpets look terrific even though they are 12 years old.

Report a concern   August 3, 2018 — Rated 10 out of 10 by Sheila Butler Zerorez Phoenix
What do you like about our products and services?

Zack did a marvelous job cleaning our carpets. All the major stains are gone and the carpet smells fresh!!!!

Thx Zack

George and Sheila

Report a concern   August 3, 2018 — Rated 10 out of 10 by David Martin Zerorez Phoenix
What do you like about our products and services?

I am certain that your company takes customer service in a serious way. I believe it is the #1 reason people continue to work with a particular business. The gentleman that came to my home, Charles, did a fantastic job. From the minute he walked in he showed nothing but a positive and profession mindset. His dedication to success is more than evident. He was attentive, deliberate and very methodical in regards to his work ethic. Thank you Charles for doing the exceptional work you did and displaying customer service, the level of customer service that any company should honor and use as a definitive reference point.

Report a concern   August 3, 2018 — Rated 5 out of 10 by K.O. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You didn't disappoint me.

Report a concern   August 3, 2018 — Rated 10 out of 10 by Rose Pecaro Zerorez Phoenix
What do you like about our products and services?

Your services are good. Carpets and tile cleaned really good. Service man very courteous, explained what he was doing. Did the job in a timely manner.,

Report a concern   August 3, 2018 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, professional and effective.

Report a concern   August 3, 2018 — Rated 9 out of 10 by Stacie Swartz Zerorez Phoenix
What do you like about our products and services?

Great work, friendly service man, and my carpet is not crunchy after drying.

Report a concern   August 2, 2018 — Rated 10 out of 10 by Linda Carnivale Zerorez Phoenix
What do you like about our products and services?

Excellent products....excellent service....Professional in every way....

Report a concern   August 2, 2018 — Rated 10 out of 10 by A.O. Zerorez Phoenix
What do you like about our products and services?

Love Zerorez! Professional, great results, clean, no residues, the only way to go!

Report a concern   August 2, 2018 — Rated 10 out of 10 by T.W. Zerorez Phoenix
What do you like about our products and services?

Your staff is very professional, knowledgeable and the price charged was reasonable. I cannot recommend Zerorez enough!

Report a concern   August 2, 2018 — Rated 10 out of 10 by Yvette Kopachik Zerorez Phoenix
What do you like about our products and services?

Quality work and professional service!

Report a concern   August 2, 2018 — Rated 10 out of 10 by Lee Ploszaj Zerorez Phoenix
What do you like about our products and services?

Amazing quality of service best job ever. Had our stone floors cleaned and sealed and had our Upholstry cleaned.

Hard working professional technician. Very detailed and focused.

Report a concern   August 2, 2018 — Rated 10 out of 10 by W.M. Zerorez Phoenix
What do you like about our products and services?

Price, quality, service.

Report a concern   August 2, 2018 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   August 2, 2018 — Rated 10 out of 10 by M.A. Zerorez Phoenix
What do you like about our products and services?

Great products and service did a great job on some very dirty carpets

Report a concern   August 2, 2018 — Rated 10 out of 10 by P.L. Zerorez Phoenix
What do you like about our products and services?

On time, carpets look great, quick service

Report a concern   August 2, 2018 — Rated 3 out of 10 by S.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The person that cleaned my grout left a lot of water on my carpet. Also, he told me when he took up the old sealant that this was dust. Really. I had to use several towels to get the water out of my carpet at the doorway and around my stove.

Report a concern   August 2, 2018 — Rated 8 out of 10 by R.G. Zerorez Phoenix
What could we do to improve?

Don't have a environmental fee.

Report a concern   August 2, 2018 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

He was great to work with and my carpets look amazing. THank you!

Report a concern   August 2, 2018 — Rated 10 out of 10 by A.L. Moore Grimshaw Chad Johnson Zerorez Phoenix
What do you like about our products and services?

We've had quick responses to our calls and scheduling as well as excellence service each time we've need your services.

Report a concern   August 2, 2018 — Rated 10 out of 10 by Y.V. Zerorez Phoenix
What do you like about our products and services?

No smell, clean surface not crunchy. Quick clean with beautiful outcome.


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