Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84654 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 9, 2018 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

My carpet looks great and Jennifer did a great job and was very professional .

Report a concern   May 9, 2018 — Rated 7 out of 10 by J.B. Zerorez Phoenix
What could we do to improve?

The prices is pretty high campared to others. I chose zerorez because we were convinced from what we'd heard on the radio and such that you were the best. After it's all done, I don't know that feeling was reinforced. I'm not saying I can even put my finger on what I would change from a service standpoint, it's just more about the price for the service. The rep we had was great! He deserves more than a 7. But the e-mail didn't ask how he did, it was if we would recommend to others.

Report a concern   May 9, 2018 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

Everything!

Report a concern   May 9, 2018 — Rated 10 out of 10 by Debra Merrill Zerorez Phoenix
What do you like about our products and services?

Love the no chemical approach to cleaning, website and support were great, and fair, transparent pricing

Report a concern   May 9, 2018 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

On time service. Very friendly and thorough worker. Our carpet looked great and very little
moisture in carpet. Will use and recommend your service.

Report a concern   May 9, 2018 — Rated 10 out of 10 by P.L. Zerorez Phoenix
What do you like about our products and services?

Prompt and courteous when booking an appointment; great follow up and on time arrival. Our technician was very professional and friendly and did an excellent job!!! Highly recommend!

Report a concern   May 9, 2018 — Rated 10 out of 10 by David Gallegos Zerorez Phoenix
What do you like about our products and services?

This was our second time getting this service and weren’t too satisfied with our first service but this time the technician was amazing!!

Report a concern   May 9, 2018 — Rated 10 out of 10 by Dennis Justice Zerorez Phoenix
What do you like about our products and services?

The whole experience with Zerorez was handled very professionally, and was performed in a timely manner. I am very pleased with the results and will definitely consider them for future cleaning needs.

Report a concern   May 9, 2018 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Abel does an outstanding job getting my carpet clean. Thank you!!!

Report a concern   May 9, 2018 — Rated 7 out of 10 by M.L. Zerorez Phoenix
What could we do to improve?

Black marks were left on my walls both times, even with the plastic protectors used. This last time a patch of my carpet was somehow melted.

Report a concern   May 9, 2018 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

It leaves no residue

Report a concern   May 9, 2018 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

The Young Man Who Did My Carpets was very good. Job well done.

Report a concern   May 9, 2018 — Rated 10 out of 10 by M.V. Zerorez Phoenix
What do you like about our products and services?

Tech did a fantastic job getting some really stubborn stains out.

Report a concern   May 9, 2018 — Rated 10 out of 10 by Terry Sambor Zerorez Phoenix
What do you like about our products and services?

Troy very prompt and professional. Great job -- carpet never looked this good and it is 18 years old. Price was very reasonable.

Report a concern   May 8, 2018 — Rated 8 out of 10 by C.B. Zerorez Phoenix
What could we do to improve?

Please make sure to confirm by phone th day before.

Report a concern   May 8, 2018 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

The technician was very nice and stains in the carpet didn't show back up after the carpet dried. It seems very clean!

Report a concern   May 8, 2018 — Rated 10 out of 10 by Z.T. Zerorez Phoenix
What do you like about our products and services?

No chemicals, professional and respectful technician, reasonably priced. The technician explained everything he was doing and was neat. Carpet, tiles, and furniture are clean and smell clean.

Report a concern   May 8, 2018 — Rated 8 out of 10 by D.S. Zerorez Phoenix
What could we do to improve?

Send a couple of guys instead of one only in case they need to move furniture.

Report a concern   May 8, 2018 — Rated 10 out of 10 by G.K. Zerorez Phoenix
What do you like about our products and services?

On time, very proficient, very nice employee, and a GREAT job done professionally and quickly!!!

Report a concern   May 8, 2018 — Rated 0 out of 10 by E.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was charged 180.00 to clean the carpets in my car. Job that took 20 min or less. You charge 135 for three rooms and takes way more than 30 minutes. Pricing is just off! I was initially quoted 150. I went from 150 to 180.00. I sincerely feel ripped off.

Report a concern   May 8, 2018 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Quality job and good guy doing it!

Report a concern   May 8, 2018 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Carpets were very clean, and the area rugs looked better then ever.

Report a concern   May 8, 2018 — Rated 10 out of 10 by Julie Gibson Zerorez Phoenix
What do you like about our products and services?

Amazing quality and friendly attentive service at a reasonable price. Seriously who could ask for more? Thank you!

Report a concern   May 8, 2018 — Rated 10 out of 10 by T.V. Zerorez Phoenix
What do you like about our products and services?

i love that there is no soap or chemicals that may attract dirt later

Report a concern   May 8, 2018 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Technician was great and our carpets looks great!

Report a concern   May 8, 2018 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

Employees, polite and efficient.

Report a concern   May 8, 2018 — Rated 6 out of 10 by A.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpets were kind of crunchy

Report a concern   May 7, 2018 — Rated 10 out of 10 by Florence Nickols Zerorez Phoenix
What do you like about our products and services?

I have been using your company for a few years, ever since the first time I was sold on your method. It is true that there is no soapy residue left in my carpeting since there is no soap used, only water. My white carpeting is about 9 years old and it looks practically new every time Zerorez cleans it. Even in the worn spots in front of our favorite chairs is so clean it is almost like new. I would recommend Zerorez and when you call, ask for Vincent to come out since he did an outstanding job for me.

Report a concern   May 7, 2018 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Professional and pleasant employee. He did a great job. The carpet looks and smells so clean! Thanks

Report a concern   May 7, 2018 — Rated 10 out of 10 by Hector Ortiz Zerorez Phoenix
What do you like about our products and services?

The servie was easy to use and pretty straight forward. The tech was nice and polite but not a salesman trying to give me the business.I like that.


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