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based on 86511 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality product/service. Quality people. Punctual
I like the professionalism and providing options instead of trying to upsell me on what is not needed.
Very pleasant tech. Very informative.
I like that you don't use shampoos, afterwards the carpet did not feel crunchy at all, and while there was a concern about odors from prior pet stains, there doesn't seem to be an odor.
Our carpet was only 12 months old when we had it cleaned and well maintained. So the service tech had an easy job with our carpet he was only here about 30 minutes from the time he pulled up to the time he pulled out. The carpets do look very nice just like new. The real test will be to see the carpet stay as clean the next year as they stayed the first year. Very happy so far, however Zerorez is the most expensive carpet cleaning company in town.
The company called when they said they would to confirm my appointment. Then the day of, I got a call letting me know our technician was on his way. He was courteous and thorough! My carpets look great and the house smells even better! He was able to treat our cat urin stains as well!
The carpet looked brand new and feels great. Scheduling and having service was quick and easy. My quoted price was not change and inflated like other companies tend to do. Thank you!
Service was on time and at a reasonable cost.
Tech was amazing! Did a fantastic job and was very informative on carpet care.
Great service and carpet looked great!!
I have used Zerorez Services twice now this year and the results are great. I would refer friends and family to use your service. Thank you very much
Service was great. On time and the floors looked great. The quote was half of what the total bill was, but I didn't realize I had 3 oversized rooms. Great service and would recommend.
Anthony the technician was very friendly and gave me very specific details about what to expect from the work. He went the extra mile to make sure that things were done well and explained to me how to get the most from the cleaning.
The technician was very professional and thorough. Our stairs look much cleaner, no residue or crunchiness & the process was quick
Great job once again Zerorez on making our carpet look as good as possible. We will definitely use you again in the future.
The service guy was courteous and professional. He did a great job and very efficient!
Steve was great! Quick, honest, did great work. Already referred two people.
Prompt, courteous, effective service.
carpet looks nice and clean and it dried fast. No soapy residue
Service guy was very knowledgeable and did a great job cleaning .
Great products and friendly staff.
Excellent service
Workman were very friendly and on time! Unfortunately their truck broke down but they got another truck out here quickly and finished the job. I am extremely pleased with how clean my carpet looks.
The fresh clean look and smell The gentlemen were polite and efficient. The price seems fair.
Good cleaning; knowledgeable employees. Helpful with questions.
One thing. We have a credit and the cleaner did not have this information so we were charged and not given the credit. The person I set appointment with was informed of this.
They person who comes to do the cleaning should have this info so it is reflexed on the charge.
Thank you
I really liked how my carpets turned out, however when our cleaner left, I realized that he had not moved the ottoman and there were some stains behind it. Also, we have a tall bar top table and the carpet wasn't wet anywhere under the table or chairs. These were all in the same room that I paid to have cleaned.
We have been using your company for many years but this was the best job we have had. We would like to thank the tech for a job well done.
We were very happy with the service Paul provided. He took the time to explain everything and our carpets and tile looked very good when he was finished.
Quick dry, no crunchy residue...also safe for animals.

The employee arrived on time; was polite, mannerly, wanted his work to be done correctly.
I appreciate the fact that he took pride in his work.