Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87562 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 30, 2018 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Fast and friendly service. Good cleaning

Report a concern   September 30, 2018 — Rated 10 out of 10 by Mandy Noga Zerorez Phoenix
What do you like about our products and services?

Always on time and the floors look great!

Report a concern   September 30, 2018 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Great service.

Report a concern   September 30, 2018 — Rated 8 out of 10 by W.J. Zerorez Phoenix
What could we do to improve?

The technician was early which is great and did a great job. I wish some areas of the tile would have looked cleaner. I dont think anything he could have done.

Report a concern   September 30, 2018 — Rated 9 out of 10 by M.V. Zerorez Phoenix
What do you like about our products and services?

Great people work for you!!!!
Report a concern   September 30, 2018 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

carpet dries quickly
Report a concern   September 30, 2018 — Rated 10 out of 10 by Paul Prinke Zerorez Phoenix
What do you like about our products and services?

We have been using Zerorez for a number of years and they have been consistently 5 star performers. The techs they send are professional and thorough. They do a great job and take the time to ensure everything is done to meet the customers expectation.
Highly recommended!
Report a concern   September 30, 2018 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

My tile floor looks so clean and there is no lingering chemical odor as I had with a previous service.
Report a concern   September 30, 2018 — Rated 10 out of 10 by Anthony Richert Zerorez Phoenix
What do you like about our products and services?

Ismael was beyond exceptional!! He was at our home for over 6 hours. He busted his butt to meet our needs and then some. We just purchased this home and it was in need of some very heavy cleaning. I can’t say enough about how kind and friendly he was, as well as, being such a hard worker! He also is a veteran for which he has my utmost and ultimate respect for. I will be calling first thing Monday morning to speak with the owner to let him know what a great guy he was, definitely deserves to be recognized!!
Report a concern   September 30, 2018 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

They did a very good job on our grout/tile.The service man explained what he was going to do before the job started and our tile looks new.We were very happy with the results of the cleaning.
Report a concern   September 30, 2018 — Rated 10 out of 10 by Donna Lewandowski Zerorez Phoenix
What do you like about our products and services?

Technician came right on time. The floors look great!
Report a concern   September 30, 2018 — Rated 10 out of 10 by Tessa Burt Zerorez Phoenix
What do you like about our products and services?

I love that the technicians are always friendly and arrive on time. My carpet always looks amazing when it is done and doesn’t feel crunchy. I have used you guys multiple times and plan to continue to use you in the future!

Report a concern   September 30, 2018 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Tech worked very hard. Upselling a bit annoying though
Report a concern   September 30, 2018 — Rated 10 out of 10 by Lori Walsh Zerorez Phoenix
What do you like about our products and services?

Friendly staff. Pricing is pretty good. The outcome is great!
Report a concern   September 30, 2018 — Rated 10 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

Basically, EVERYTHING! I've never used any other company to clean my carpets because your service is unbeatable. From the time I make the initial call to your service department to the completion of the cleaning job I've NEVER had any problems. Your service people and technicians are always polite and knowledgeable. Appointment times are always kept, and your technicians make every effort to do a thorough cleaning.

I've always recommended Zerorez to anyone who's in need of carpet cleaning services.
Report a concern   September 30, 2018 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Excellent service and results
Report a concern   September 30, 2018 — Rated 10 out of 10 by M.N. Zerorez Phoenix
What do you like about our products and services?

the agent who came to our home in Buckeye in September was exceptional.

Report a concern   September 30, 2018 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

Customer service

Report a concern   September 30, 2018 — Rated 10 out of 10 by E.F. Zerorez Phoenix
What do you like about our products and services?

Zach did a great job!
Report a concern   September 30, 2018 — Rated 10 out of 10 by Nikki Jessee Zerorez Phoenix
What do you like about our products and services?

I have used Zerorez several times now for my carpets and tile. I have several dogs and a toddler in my home with light colored carpet so they have a challenge each time and every time it comes out looking amazing.
The tech is always prompt and professional along with everyone I have spoken with on the phone. The prices are affordable and the online scheduling is so convenient. Zerorez is my go to company.
Report a concern   September 30, 2018 — Rated 5 out of 10 by S.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

There was a big difference in the price quoted and the actual price when tech arrived. Swirl market left on carpet when it dried.
Report a concern   September 30, 2018 — Rated 10 out of 10 by JoAnn Wedemeyer Zerorez Phoenix
What do you like about our products and services?

The fresh smell and look of carpets and tile.
Report a concern   September 30, 2018 — Rated 7 out of 10 by K.S. Zerorez Phoenix
What could we do to improve?

Service was great was just a little disappointed in how the carpet came out.

Report a concern   September 30, 2018 — Rated 10 out of 10 by P.P. Zerorez Phoenix
What do you like about our products and services?

Service representatives are always very professional and efficient.
Report a concern   September 30, 2018 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Deionized water
Report a concern   September 30, 2018 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

He was here early, did a great job. Very polite and professional.
Report a concern   September 30, 2018 — Rated 10 out of 10 by Sue Clark Zerorez Phoenix
What do you like about our products and services?

Kevin did a spectacular job on our carpet and tile.
He took the time and explained the process and was very knowledgable. I will definitely recommend
Zerorez to all my friends.
Report a concern   September 29, 2018 — Rated 0 out of 10 by G.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet looked the same after cleaning. Maybe the spot is unable to be removed. I'll try another company.

Report a concern   September 29, 2018 — Rated 10 out of 10 by H.S. Zerorez Phoenix
What do you like about our products and services?

My carpet fit the first time feels plush and doesn’t have a chemical smell! Very pleasant & advisable technician, on time & attention to detail.

Report a concern   September 29, 2018 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

The products work as advertised. The technician was on time, friendly, got right to work and did a great job.

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