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based on 84654 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was prompt, courteous, and professional. Will absolutely use Zerorez in the future!
The kindness of you associate. He work hard. He made sure I was satisfied and if I needed anything else.
The tile looks dirtier now after you supposedly cleaned it then it did before you were out. I would like you to come back out and reclean the carpet and tile.
Friendly team and considerate about keeping house walls in good condition- other carpet and tile cleaners have scuffed my walls but ZeroRez is meticulous about that each time I use them! And no one gets floors as clean as ZeroRez!
Clean and thorough.
The guys were fast and efficient. They explained everything they were doing and why. My carpet looks wonderful and smells great. My cats are not sure what is different but they like it.
I was impressed at how easy it was to book our appointment. The technician was running ahead of schedule and I was called to see if he could come early. The technician explained each step that he was doing, also made sure I was pleased with the results.
Very professional and helpful every step of the way. So happy with our beautiful carpets!
On time, job seen through to completion
Great customer service from technicians that cleaned my carpets they look great
I paid exactly what I was quoted on the phone I will be using you again
Very simple...cleaned the carpet AND no crunch.
Great results with no chemicals, drys faster
When the tech came in he did not seem really comfortable in what he was doing, I ask about the empowered water which I paid for with this service, he said he did not know anything about and would have to call the dispatch, he never did so I am out money and the aforementioned product. Also, no deordrizer was used in the cleaning process, as was my last cleaning, when I asked about it he said it was 40 dollars per room, some thing I could not afford as last time it was included if I remember correctly. And I had to have him go over two rooms with just vacuum again as there was to much water left in the rug and had to go out and buy deorderizer for rooms myself afterwards
did a great job kept us informed about the appt. and were timely about being on time.
The technicians were very professional and military friendly. The carpet in the two rooms and staircase look excellent for their age. I would recommend using Zerorez to family and friends.
This was my first experience with Zerorez and the results were just like the commercial stated. My carpet is like new. My dining room buffet has not been moved since I purchased the home 10 years ago and the carpet is a match. Just like new. This is the first time I actually respected the carpet cleaner and their service.
Make printing more clear. Also, some of my normal wear didn’t come out. Just expected a better clean but it’s still great.
Easy, quick, clean and pleasant and professional
The technician was very good.
Would like cheaper prices for pet stain removal.
Excellent service, friendly tech, right price. Our carpet looks and feels brand new, so clean!
The Zerorez treated water is wonderful to spot carpet without vs using something that collects dirt! Thank you Zerorez!
Service was great. Technician arrived on time, was very friendly and did a beautiful job! Our carpet and area rugs were dry in about 6 hours and not only looked clean but felt clean! I would highly recommend this service to anyone!
Left a bit of dirt that pooled on my couch and two of the floors took a full 24 hours to dry- really, really wet.
Everything, the only company to clean my floors.
Be completely clear with cost of service before services rendered. Some how my total bill ended up being over $300.
The guys were great, friendly and professional. The carpet looked great.
Be more accurate on the price. What I was quoted was not what I was charged the day of service.
Very Professional!
The two associates who came to the house we through, knowledgeable and did a terrific job
I thought it was very expensive. I couldn’t afford to have all my carpet cleaned. They offered me the carpet protector which would have added another $150! Way too expensive!