Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84654 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 23, 2018 — Rated 10 out of 10 by Micheal Speaker Zerorez Phoenix
What do you like about our products and services?

Very courteous and knowledgeable employee. Walked me through the entire process so that I knew what I was paying for. Carpets look great, I'll definitely use Zerorez again in the future.

Report a concern   April 22, 2018 — Rated 8 out of 10 by S.I. Zerorez Phoenix
What could we do to improve?

I need someone to call me, the truck leaked something all over the road and the HOA wants it cleaned up.

Please contact me at Phone number removed

Thanks
Name removed

Report a concern   April 22, 2018 — Rated 10 out of 10 by G.J. Zerorez Phoenix
What do you like about our products and services?

Our carpets had not been cleaned in years. Zerorez brought them back to life. Clean, colorful, and soft. Great job!!

Report a concern   April 22, 2018 — Rated 8 out of 10 by R.J. Zerorez Phoenix
What could we do to improve?

From the radio advertising I thought there were no extra fees - like deep cleaning from animal spots or special adds for protecting
Also didn't think there was going to be 8 hours to dry
Just saying

Report a concern   April 22, 2018 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Professional and courteous

Report a concern   April 22, 2018 — Rated 10 out of 10 by N.R. Zerorez Phoenix
What do you like about our products and services?

lack of soaps. drying time.

Report a concern   April 22, 2018 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

I am very satisfied with the results of your service. My tile looks new and the rugs are are really great. Your service tech did a great job...

Report a concern   April 22, 2018 — Rated 10 out of 10 by Lucy Vandermate Zerorez Phoenix
What do you like about our products and services?

I have used Zerorez several times and have always been very pleased with the results. The technicians are always on time, they are friendly and courteous and do a great job. My carpet and area rugs look wonderful and dry quickly.

Report a concern   April 22, 2018 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Natural ingredients, no residue, innovation, corner protectors used on baseboards, awesome technician

Report a concern   April 22, 2018 — Rated 10 out of 10 by Joseph Brownlee Zerorez Phoenix
What do you like about our products and services?

Tech Dave was professional, personable, and I liked his recommendations for the extra carpet protection. Zerorez was on time. The rate quoted was same as final charge. Great value. Great experience. We will definitely call Zerorez again for our next carpet cleaning.

Report a concern   April 21, 2018 — Rated 10 out of 10 by F.R. Zerorez Phoenix
What do you like about our products and services?

Service was prompt and easy to schedule. Carpets looked clean and fresh with a quick drying time. Our technician was friendly and professional.

Report a concern   April 21, 2018 — Rated 8 out of 10 by M.P. Zerorez Phoenix
What could we do to improve?

I had my tile and grout cleaned. The technician was great very respectful friendly and knowledgeable but some areas need some extra attention but not sure the machines are capable, but great experience overall.

Report a concern   April 21, 2018 — Rated 10 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

The carpet technician, Ray, was very thorough and often asked me if everything was to my satisfaction or if I had any concerns or requests. He arrived earlier than scheduled but his arrival was preceded by a phone call from the office to make sure I was okay with that. He extracted the water completely so drying time was just 3-4 hours and shorter in well ventilated areas. Excellent job! BTW, the carpeting is about 14 years old but he was able to get it clean.

Report a concern   April 21, 2018 — Rated 9 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Carpets clean and fresh

Report a concern   April 21, 2018 — Rated 9 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

The job was very professionally done and my carpets look great. I was surprised to find the cost was more than the estimate I received when i booked the service. Closets and bathrooms are not considered part of the master suite. Two rooms were over the 250 square feet max so they cost more.
The job wa vd0

Report a concern   April 21, 2018 — Rated 10 out of 10 by Raelynn Miller Zerorez Phoenix
What do you like about our products and services?

Trey was extremely helpful and quick to get the job done.he did a great job on our tile and small spot on my daughters mattress. He was patient and kind with my 4 year old girls running around. Thank you!

Report a concern   April 21, 2018 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Our cleaning tech was really nice, the finished product looks clean, smells clean, and isn't super crunchy once dried

Report a concern   April 21, 2018 — Rated 5 out of 10 by D.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I think you over sell the product it's just another Carpet Cleaning Service

Report a concern   April 21, 2018 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

They did a great job. In the past when I’ve used other places they’ve used high pressure sales techniques to up sell stain removers. When you don’t buy, they prove their point by leaving the carpet a little dirty. This place didn’t do that. They were recommended by a friend who uses them for rental properties. They called ahead and showed up early. They offered extra products, but no pressure at all. The carpet looks new again. All the people you talk to when you call are friendly and professional. Thank you

Report a concern   April 21, 2018 — Rated 10 out of 10 by Rebecca Debarros Zerorez Phoenix
What do you like about our products and services?

awesome

Report a concern   April 21, 2018 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

We had 2 White area rugs that have been rolled up in storage for 2 years. After zerorez cleaned them they look almost brand new

Report a concern   April 21, 2018 — Rated 10 out of 10 by Georgie Beard Zerorez Phoenix
What do you like about our products and services?

Abel is the best

Report a concern   April 20, 2018 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

The carpet on our stairs was really dirty, and we can't believe they got all of the dirt out! It looks like a new carpet! Of course, they did an excellent job on everything else too.
Nice men. We're very pleased and will use Zerorez again.

Report a concern   April 20, 2018 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

All good. Very pleased.
Impossible to say how well the stain-resistant treatment will work this soon.

Report a concern   April 20, 2018 — Rated 10 out of 10 by B.D. Zerorez Phoenix
What do you like about our products and services?

The carpet dries very quickly.

Report a concern   April 20, 2018 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Courtesy and workmanship

Report a concern   April 20, 2018 — Rated 10 out of 10 by P.W. Zerorez Phoenix
What do you like about our products and services?

Highly recommended.

Report a concern   April 20, 2018 — Rated 10 out of 10 by Cilyn Mcfadden Zerorez Phoenix
What do you like about our products and services?

They did an amazing job!!! Super friendly and really cared about doing the their best.

Report a concern   April 20, 2018 — Rated 10 out of 10 by E.R. Zerorez Phoenix
What do you like about our products and services?

Thorough

Report a concern   April 20, 2018 — Rated 10 out of 10 by June Whisel Zerorez Phoenix
What do you like about our products and services?

Great service and easy online appointments


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