- Phone: (480) 507-2419
- Visit Website
based on 86513 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very thorough and professional- he did an excellent job and our carpets look amazing!
Carpet cleaning excellent. Think his name is Kevin? He was also excellent.
Everything. Great service and great results
Excellent and informative technicians! Chemical free cleaning.
The technicians are always capable and quickly go about getting in and out of our house in a timely fashion. I'm sold on your services!
Friendly and efficient staff. Happy with service.
Carpets and floors look good. Still smells of previous home owners dog though...
Angela was great, took a lot of care and was speedy.
Technician was professional and very knowledgeable
Friendly technicians
Love Zerorez! The technicians are always professional and thorough. My carpets are clean and fresh and there is no chemical smell or residue! I won't use another company, ever!
Good product. Stands up to what's advertised
Should focus on offering repeat customers more discounted offers instead of them paying full price as a first time customer.
Our technical was very friendly and explained everything well. After everything dried I noticed several spots that didn't look really clean. I don't know if that was because she did a sealer on the tile then mopped over it or what. That would be my only criticism.
The job was quickly done and done well. Joel did excellent work...and when I offered him a $10 tip, he told me kindly that Zerorez employees do not accept tips, but thank you anyway.
Altogether, it was a great service and a good, honest servant.
It's a matter of perceived value. The work was Ok. We had to remind the crew they forgot to do a room as they were packing up and ready to go. High traffic areas were done so so. We had 2 couches done and they looked nice. Also a good job on the tile. We paid over 700.00 for the service, Still seems quite high to me. Crew of 2 was here maybe 2 hours or a bit longer. Thought 500.00 dollars for what we got would have been more than fair.
We have been happy in the past with your service, but likely will look around a bit next time. Your company is moving out of our price range.
Professional service people. Show up when they say they will. Call ahead, do great, conscientious work and are personable.
I should’ve called sooner, normally everything is great and we love your service. The first two rooms that we’re done we’re good. Then the technician said he needed to drain his water tank into my cleanouts. They were not able to find my cleanouts so they brought their hose all the way through into my master bedroom bathroom.
First of all this is unacceptable I’m not responsible for giving them space to drain their tank. Aren’t you a professional business?. Their hose leaked the gray water onto the floor they cleaned it up but they missed a puddle in the main room that they brought the hose through. The floor was concrete so we cleaned it up. But I think as a result of them being concerned about how much water was going into the tank they rushed the last room. It’s really not as good as it should’ve been. The guy sprayed some stuff on the carpet in the master bedroom to help with whatever might’ve spilled there. But overall I was not impressed this is probably the fifth or sixth time we’ve used your company. My number is Phone number removed the address was 3323 S. Holbrook Ln., Tempe. My name is Name removed.
The technician was excellent! Did an excellent job on a very dirty carpet. I needed to have it done ASAP and that need was met! Will recommend to everyone!
The rug looks like new, The urine smell is gone. The gentleman was very nice. Thank you Zerorez:.
Service was good with knowledgeable technician. They were on time which is nice.
Great experience! Easy to set an appointment online and payment was smooth. Carpets turned out great!
Knowlegeable and pleasant service personnel. good job on floors.
Everything looks so amazing smells and looks so much cleaner. The technician Jeff Klaus was so kind and courteous he did such a great job. We will definitely use Zerorez again and will only request Jeff 😁
Left spots of residue from spot treatment (?). Didnt use the brush as part of the 3 step cleaning process. Having to take additional time out of my schedule to have the issue rectified.
Its was great to have a company stand by there work. You all came back out &d took care of my wife's issues and she happy so am I. Thanks Again.
Great
Manuel did a great job.
I have found your pre arrival routine is very helpful in our being ready and that you are here when you say you will be here.
The two times I have used your service your rep has been very polite, knowledgeable and attentive to any spots that need attention.
Great service and great cleaning. I can't believe I wasted so much money with Stanley Steamer, and with poor results. Zerorez delivered! My wife was very impressed and I share in her enthusiasm. We will certainly use Zerorez in the future!+
No toxic products, fair prices , compitent service people.7