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based on 86511 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have used your services for years, always with good results. In fact I had recommended you again the day they came to my house. The person said she had tried you before but spots popped back up.
Last time, the tech got rid of a wine stain, got great results in traffic areas, and even did a rug square I use by garage door.
This time, I had 4 dark spots in living room, 4 small ones in the 3rd bedroom, not biological and the traffic areas definitely needed work. 2 spots in both living and bedroom popped up as soon as dry. I used my spot cleaner and had no issue getting them out. Did your techs use prespot or not? The traffic areas looked like they had never been cleaned. I was told the carpet was "too old" to get clean. I live alone so traffic spots are just me, not a herd.
Thus this trip was a waste. I could have rented a rug shampooer and pre treated myself.
Professional, did a good job.
Advertisement noted 3 small rooms for $125. We paid $559...only a few 'piddle' marks from previous owner.
way too overpriced to call once again.
Didn’t do anything. Left my carpet hard and didn’t remove any stains. Got up sold on the deodorizer that did nothing. Will not recommend
I was under the impression the carpet would dry within 4 to 6 hours, but it took about 12 hours. So being properly informed would be helpful.
It seems to be a better product, and the service was great, he explained everything to us step by step
The servicemen were great and patient with 3 dogs in the house. I like that the carpet didn't smell after they left
Carpets look great and the two person team was super friendly.
Service tech was GREAT and very communicative during the whole process. Our carpets look wonderful. Would definitely use again and recommend to others.
This was by far the best technician we have had yet. Very professional, knowledgeable. Great Job
I didn't receive a call letting me know they were on the way, as I was told I would. Also, I didn't move all my furniture, but I feel they could have done a better job around it. There is one spot in particular near the edge of a bed where ice cream was spilled. It's still crunchy as if it didn't even get touched by the carpet cleaning. Cleaners themselves were great and very professional and kind. Most stains were able to be removed. Others not, but was told they may not come out in advance so I can't expect miracles!
I like that there is softness in my carpet again and that it dried in like 4 hours. The tech was very friendly.
The tech was very kind and courteous and the furniture looks great.
Quick. No mess. Tech explained everything
While the carpet was still wet, it looked good. The stains in one room do look much better, however, the carpet in another room looks worse than before it was cleaned by your company. My carpet is older, but the one room does not get much traffic and just had one light traffic area. Now the rooms have seemingly permanent lines from the equipment used and half of each room has vertical lines with the other half of the room with horizontal lines. I have tried vacuuming the rooms twice and still the lines remain. I am sorry that I had my carpet cleaned by your company. Your Technician was very nice and did explain to me that because my carpet was older and the one room that did have bad stains possibly would not be totally perfect. I just never thought the other room would end up looking worse than it started.
NO USE OF CHEMICALS.
Very friendly and the carpet looks amazing!
Professional and courteous staff. Carpets look great.
We were very happy with the technician who cleaned our carpets. He was professional and courteous and explained everything completely. The carpets look great!
I had 3 stains before you cleaned my carpet, I have 3 stains after. 🤔
I think you can see where you can improve. The rest of my carpet looks great. The man that cleaned my carpet was very nice.
Quick and friendly service!
On time
Very personable
Knowledgeable
Would use this service in a heartbeat again. Tech was excellent and really knew his job.
Great job, carpet turned out very nice
The technician was on time, courteous and informative.
Great service,dries quickly and looks great
The "no chemical" and service was great.
They make sure you’re satisfied before all the work is done!
The technicians, David and Kyle, were courteous, thorough, and professional!
They very prompt. They took time out to make sure my furniture was protected and away from the hose. Great service and very courteous.
The tech pretreated the carpets and them used a brush machine to loosen up the heavy traffic areas and then the steam cleaning. my carpets can out great. thanks