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based on 87563 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great as always!!
Awesome overall job and communication
so far ever thing----It is not ok to use my name in any advertise for Zerorez.
Dave and John did a very thorough, efficient cleanup and I can not tell you how relieved I am to be walking on clean carpet. I will have them back to do more rooms shortly.
I had my travertine floors and granite counters cleaned and sealed. The technician arrived on time, he was knowledgeable, and thorough. I am very please with their service, I would highly recommend Zerorez
Fast, friendly, quality cleaning.
Your representative was very courteous & competent. He explained the procedure very well, & was very organized. He finished sooner than I thought he would.
He is a credit to your company.
Mike Nielsen
I’ve used you many times before and have always been completely satisfied, but this time the carpet didn’t look clean when it was done. I don’t know if the equipment wasn’t working well or what the difference was.
Good service. This time for some reason the carpet didn't seem to get as clean as the last time we used Zerozez.
Great job
I was told by the office and Brandon that the cat urine spots and smell would be gone. But the is still quite quite an odor. Brandon said there maybe still some odor from the tackstrip, but not like this. I spent an extra $225 to have this taken care of. If I had known that it would still be there, I would have declined the additional cost.
Overall, I was satisfied with your company and would recommend you, but definitely not for cat odor.
First name removed Blauser
ALWAYS GOOD , MY CARPET LOOKS WONDERFUL.
THE MAN THAT CAME WAS VERY GOOD AND POLITE
THANK YOU, SEE YOU IN 5 MONTHS
Results are consistently phenomenal. When I first had Zerorez clean my carpets, I was certain the carpet was close to being replaced. After Zerorez, my carpets looked like new - and still do.
Our service techs were great!
Friendly tech. Quick and efficient. A little over priced for one small room.
The tile looks great and the tech was knowledgeable and very helpful. I love that they are a green company
Anthony Daniels was wonderful. He did such a great job. Will always use Zerorez for my carpet cleaning needs
No rush, good service
Great job. On time and very polite and friendly.
Technician was on-time and was very professional. Carpets looked like new after cleaning - no residue!
Excellent technician. Explained things well. Very thorough.
Carpet looked likenew!
Our service tech was very professional and knowledgeable of the product that he provided for us we had a pair cleaning add a deep cleaning as well reoccurring customer and will definitely use the service again
Good job popt and courteous service. Already recommended your service to friend.
Looks like new, would recommend to all
The tech was here in time and did a great job and clean and got our carpets so clean it was awesome.
I wouldn't say I am disappointed. Unfortunately, I feel like we were coerced into spending almost double what I anticipated, $200 more. I signed up for cleaning and opted to forego any additional stain fighters, etc. This is the first I've ever had a carpet cleaning service and didn't know what to expect so I figured we'd start small. I was not present at the time of cleaning but my husband said that the technician said the only way he could clean the carpets is if we did the topical biological treatment in all the rooms. He demonstrated the various stain spots with a black light to show my husband. We agreed because he said he could not clean the carpets without it. The carpets do look cleaner but when we go over with the black light again, all the spots are still there. I understand they do not disappear completely but they don't seem to be dulled much according to my husband. I am not sure if it's truly a policy that the treatment has to be done or what the protocol is for that.....but it feels like maybe we were up sold unnecessarily. Again, could be wrong, but it just doesn't feel 100% right either. I am anxious to see how long the clean look lasts and how quickly stains start to pop back up. We have cleaned the carpets ourselves in the past, I was just looking to have something done quicker without breaking the bank.
Service
I didn't have to wait long for anyone to get back to me, and you came out the very next day and did an excellent job. Thank you!

Came on time. Did a good job. Explained things personable, courteous. Didn’t try to sell me what I didn’t need