Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84654 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 30, 2018 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

No mess, dried fast, cleaned very well.

Report a concern   May 30, 2018 — Rated 5 out of 10 by R.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I called a week in advance, couldn't get a schedule time until Friday.
Got an afternoon appointment, then they were late.
Zerorez called to let me know and offered a discount rate for being late, and the Tech wasn't told, so he had to call it in to verify.
Still tipped the guys for the work.
Scheduling needs work.

Report a concern   May 30, 2018 — Rated 8 out of 10 by J.A. Zerorez Phoenix
What could we do to improve?

I've heard your ads for some time on the radio. I get you use special water, but you are pricey. I think you should not charge for hallways and closets when room sizes are far below the 250sf max. Otherwise service was great, Thomas was awesome.

Report a concern   May 30, 2018 — Rated 10 out of 10 by V.R. Zerorez Phoenix
What do you like about our products and services?

Great customer service

Report a concern   May 30, 2018 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

There is no smell or residue, and it dries quickly.
Our technician was awesome.

Report a concern   May 30, 2018 — Rated 10 out of 10 by T.L. Zerorez Phoenix
What do you like about our products and services?

Came in and did the job, did a really good job of cleaning carpet, very professional.

Report a concern   May 30, 2018 — Rated 9 out of 10 by S.J. Zerorez Phoenix
What do you like about our products and services?

Arrived on time, friendly professional staff, no harsh chemical smell

Report a concern   May 30, 2018 — Rated 10 out of 10 by Steve Ferguson Zerorez Phoenix
What do you like about our products and services?

My carpet looks ten years younger since being cleaned by Zerorez.
The guy that cleaned our home was prompt, clean, polite and worked quickly.
Our carpets were cleaned two weeks ago and I waited to give feedback until the carpets were completely dry. Two stains resurfaced and they promptly returned to address them.
I am very satisfied with the look and feel of the carpets. The high traffic areas look very good and the rest of the carpet feels like new again.

Report a concern   May 29, 2018 — Rated 10 out of 10 by T.T. Zerorez Phoenix
What do you like about our products and services?

The technician which came to our home was very polite and professional. He was very thorough in cleaning the carpets which needed cleaning. We were very satisfied with the services we received and would 100% recommend Zerorez!

Report a concern   May 29, 2018 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

they get my carpets cleaner than any other company I have used. The staff is very knowledgeable and courteous.

Report a concern   May 29, 2018 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Nathan was absolutely awesome! He went through everything so thoroughly and ensured my satisfaction was met. He's an absolute asset to your team.
Name removed

Report a concern   May 29, 2018 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

I love Zerorez and have used you for years. This last cleaning isn't really up to par. The edges of the area rug seem a little dingy/dirty.

Report a concern   May 29, 2018 — Rated 10 out of 10 by Kim Wilson Zerorez Phoenix
What do you like about our products and services?

I have had nothing but wonderful experiences with Zerorez!! The products used in my home are superb and the technicians are very pleasant and helpful. An amazing overall experience!!

Report a concern   May 29, 2018 — Rated 10 out of 10 by Shawn Langwell Zerorez Phoenix
What do you like about our products and services?

2nd time having you out. Professional service, very clean, and very knowledgeable. Recommend all my friends and family.

Report a concern   May 29, 2018 — Rated 9 out of 10 by F.A.K.A. Zerorez Phoenix
What do you like about our products and services?

good job and tech was very good

Report a concern   May 29, 2018 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Excellent job! Best rug cleaning ever, will definitely use again.

Report a concern   May 29, 2018 — Rated 10 out of 10 by Kathy Libonati Zerorez Phoenix
What do you like about our products and services?

Great service and quick. The carpet looks brand new and feels like new!

Report a concern   May 29, 2018 — Rated 9 out of 10 by Susan Spickler Zerorez Phoenix
What do you like about our products and services?

The technician was efficient and quick. He was professional too. He explained everything up front.

Report a concern   May 28, 2018 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Did a great job on the carpets.

Report a concern   May 28, 2018 — Rated 10 out of 10 by Joe Russo Zerorez Phoenix
What do you like about our products and services?

Everything is quality, from you products to your people. Quality

Report a concern   May 28, 2018 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

I thought the technicians were very thorough and professional. My carpets looked better than I ever thought they would. I have used other companies and they did not get my carpets as clean and fresh looking as zerorez did. Thanks for such a great job!

Report a concern   May 28, 2018 — Rated 10 out of 10 by Janice Stell Zerorez Phoenix
What do you like about our products and services?

Excellent work and friendly, courteous technicians.

Report a concern   May 28, 2018 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

You make my old carpet look nearly new again!

Report a concern   May 28, 2018 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Great job on cleaning grouting. It looks like new!

Report a concern   May 28, 2018 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

The carpets came out so clean. Excellent staff member.

Report a concern   May 28, 2018 — Rated 10 out of 10 by June Thompson Zerorez Phoenix
What do you like about our products and services?

The technician was very professional and did a great job.

Report a concern   May 28, 2018 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

I had severe pet stains on my carpet and your company was able to get those out and bring my carpet back to not new but almost like new I assure you I will be a repeat customer and will recommend you to all of my friends and family my technician was awesome he explained what he was going to do he took his time he did it and I think his name is Eric if not if you could look that up because I want to give a big shout-out to him he is fantastic

Report a concern   May 28, 2018 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

clean and effiecent

Report a concern   May 28, 2018 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

My tech was very knowledgeable and kind. Like the results of Zero Rez.

Report a concern   May 27, 2018 — Rated 5 out of 10 by L.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Had a Graduation Party 5 days later all stains came back up looked worse than ever.


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