- Phone: (480) 507-2419
- Visit Website
based on 86511 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and easy to set up an appointment. Fair pricing. Friendly and courteous tech's.
The job was done quickly and the carpet looks fantastic.
Fast and effient
Prompt service. My carpets look great!
Terrell did a great job on our bedroom carpet.
Great customer service!
Very quick service! Looks great and smells great!
Love the results and the technicians who have come to my home. Great customer service and relationship management...
Very good products. Very satisfied. very professional service rep.
Excellent job!
Friendly personnel, carpets that dry quickly, no odor, good prices.
We are very pleased with the job Lacey and her partner did. They took they're time making sure everything was to my satisfaction. Very conscientious. I forgot to add my closet it's only like a 3x3 area that needs cleaning. If they were to come clean it next time they're out this way for free I'd be delighted and you could share my name. Thanks🙏
The employees were knowledgable and did a great job. They answered all my questions. They were friendly. The ease of appointments was great and the office staff was helpful. They came on time. My carpets and upholstry looked great
Customer service was great.
The gentleman that came out to do the carpet were efficient and friendly
Tech got the job done right and he was very knowledgeable and pleasant.
They did a superb job. The two gentlemen that cleaned our carpets were very personable and had great communication skills, which seems to be a rarity these days. We would gladly recommend them and Zerorez to our neighbors.
They were just wonderful!
Very punctual and after arriving at my house, very efficient and explained everything that he was doing and everything I could expect. Very professional!
Great results! I was very impressed. The carpets were so dirty that I was shocked when you guys were able to make them look brand new!
The Zerorez employees were on time which is very important to us. They were friendly and courteous. They did a great job in cleaning our carpets and explained everything they were doing. We appreciate that they took great care of our home and cleaned up when they were done. Would highly recommend Zerorez to all of our family and friends.
Thanks
Mark and Amy
I liked that soap wasn't used to clean rugs, and the technician was service friendly.
The technician was thorough, pleasant and efficient I rely on Zerorez as I know I am always comfortable with their technicians in my home
Very easy to schedule, very prompt and professional!!!
On time, personable, efficient worker.
No crunchy carpeting.
Quick drying.
I just don’t think the carpets were cleaned well enough. I noticed stains that were not oringinally there before the carpets were cleaned. I scrubbed stains that were left after the service and was able to get them out. I feel that if I was able to get stains out cleaning them by hand, the machine should have gotten them out easily.
I scheduled my appointment 2 weeks ahead of time, your company called to confirm 4 days prior and the morning you were scheduled to come to my home you tried to cancel/reschedule my appointment. I was able to convince your team to keep the appointment. My carpets look clean, but the pet smell and stains on the carpet got worse after my appointment. I didn't think that a permanent marker stain would come out, however it spread worse. The pet smell in my son's room got worse even after paying $40/room to kill the bacteria and "remove" the pet smell. I'm disappointed because of all the positive reviews I read about your company and I don't feel that your company did any better than previous carpet cleaning companies, residue or not.
The technicians were professional, respectful, and focused on cleaning the carpet.
Carpets always look amazing, timely appointments, friendly service, affordable!
At first glance, carpets appeared clean. Upon drying, two of the three rooms have lines in the carpet where you can follow which way the wand went upon cleaning. Tried vacuuming cross grain, lines still there. Not certain carpets were cleaned properly. The third room, lines not as bad but they didn't clean behind the door. Not the quality of work I've had in the past and expect.
The gentleman got right to the point and right to the job, never had better service … and in this world to-day, excellent customer sevice is a rarity !!!