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based on 87563 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
When I made the appointment to clean my carpets I was quoted a specific amount for the service
I liked that the appointment was easy to make, the cost was reasonable, there was no up-sell, the technician was on time, polite, respectful and he did a great job.
Quality work. Arrived on time.
The technician was very professional and did a good job on our furniture. Would certainly use them again.
Loved how my pet stains disappeared! My carpet smelled and looked awful and now it’s a beautiful white!
There were many places around the edges of my carpet ... especially near doors that were left dirty. It looked pretty good in the center when he left ... but now some of the spots are showing after 2 days. Is there a place where I can upload some photos? If I wasn't headed out of town tomorrow morning for 3 weeks, I would ask for a re-do and see if someone else could get the edges and spots better.
However, the technician was very pleasant and polite. He would rate a 10 on customer relations.
I wont use anyone else anymore. My carpets are so clean when they leave and they stay cleaner longer. So while it costs a bit more up front, I don't have to do it as often.
Give an estimated time when work may be completed.
The customer service and the product provided. Our carpet dries quickly and looks brand new after cleaning.
While understanding that I didn’t use the two gallons the rep recommended to remove the urine, her room does not smell any better at all. If I have you come back and pay another $150, it should be perfect because for $300, I could have replaced the carpet
No soap. Very clean
The system you use to clean is superior to all others I have ever used. The service is excellent. The technicians are timely, friendly, and courteous.
you do a good job, and back up your work
TANNER WAS VERY COURTEOUS AND DID A GREAT JOB ON OUR CARPETS!! WE ARE PREVIOUS ZEROZ CUSTOMERS AND WE KEEP COMING BACK BECAUSE OF THE GREAT SERVICE WE RECEIVE EVERY TIME!!
Joe was super efficient and cleaned my carpet so well that I may not have to replace it!!! Kudos to Joe. Great job.
Timely , professional, discussed options and delivered outstanding results!
Fast service, no smell or residue on the carpet and it’s clean!
They work the best out of any company I’ve ever tried!
Clean grout & tile! Professional and polite service professional!
This is the first time I have used Zerorez and was very pleased with the results on my furniture and my tile. I never realized the true color of the grout in my kitchen. So glad to see the tile clean and shining.
Since it was the first time my couch and love seat were cleaned I was very pleased not only by the brightness of the fabric but the feel which was like new.
Fast, informative, and thorough service. On time for appointment and took great care of our home.
They are thorough, carpet looks great and not brittle from residue/soap.
Zerorez carpet cleaning is safe for my dogs and does a spectacular job! My carpets look like brand new.
Angela was totally Amazing!! So friendly, informative and did an outstanding job. Also, punctual which is greatly appreciated.
Clean efficient processional no smell of chemicals. Carpets Dry soft and of course are very clean
We liked the results very much! We will use your service again; and will recommend it to others!
The carpet is very clean and it drys fast.
Previous customer
Easy process from start to finish. Great communication, showed up on time, very courteous and respectful to our home and property.

This is the second time I have used Zerorez and again, I was very pleased with the results. I definitely will be calling again to have them clean my carpets. Kyle was very nice and did an excellent job. I will request him in the future.