Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87563 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 18, 2018 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

This is the second time I have used Zerorez and again, I was very pleased with the results. I definitely will be calling again to have them clean my carpets. Kyle was very nice and did an excellent job. I will request him in the future.

Report a concern   October 18, 2018 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

When I made the appointment to clean my carpets I was quoted a specific amount for the service

Report a concern   October 18, 2018 — Rated 9 out of 10 by T.W. Zerorez Phoenix
What do you like about our products and services?

I liked that the appointment was easy to make, the cost was reasonable, there was no up-sell, the technician was on time, polite, respectful and he did a great job.

Report a concern   October 18, 2018 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

Quality work. Arrived on time.

Report a concern   October 18, 2018 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

The technician was very professional and did a good job on our furniture. Would certainly use them again.

Report a concern   October 18, 2018 — Rated 10 out of 10 by Angel Mcpeak Zerorez Phoenix
What do you like about our products and services?

Loved how my pet stains disappeared! My carpet smelled and looked awful and now it’s a beautiful white!

Report a concern   October 18, 2018 — Rated 3 out of 10 by B.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

There were many places around the edges of my carpet ... especially near doors that were left dirty. It looked pretty good in the center when he left ... but now some of the spots are showing after 2 days. Is there a place where I can upload some photos? If I wasn't headed out of town tomorrow morning for 3 weeks, I would ask for a re-do and see if someone else could get the edges and spots better.
However, the technician was very pleasant and polite. He would rate a 10 on customer relations.

Report a concern   October 18, 2018 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

I wont use anyone else anymore. My carpets are so clean when they leave and they stay cleaner longer. So while it costs a bit more up front, I don't have to do it as often.

Report a concern   October 18, 2018 — Rated 8 out of 10 by D.K. Zerorez Phoenix
What could we do to improve?

Give an estimated time when work may be completed.

Report a concern   October 18, 2018 — Rated 10 out of 10 by Cheryl Hein Zerorez Phoenix
What do you like about our products and services?

The customer service and the product provided. Our carpet dries quickly and looks brand new after cleaning.

Report a concern   October 18, 2018 — Rated 5 out of 10 by J.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

While understanding that I didn’t use the two gallons the rep recommended to remove the urine, her room does not smell any better at all. If I have you come back and pay another $150, it should be perfect because for $300, I could have replaced the carpet

Report a concern   October 18, 2018 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

No soap. Very clean

Report a concern   October 18, 2018 — Rated 10 out of 10 by Michael Opitz Zerorez Phoenix
What do you like about our products and services?

The system you use to clean is superior to all others I have ever used. The service is excellent. The technicians are timely, friendly, and courteous.

Report a concern   October 17, 2018 — Rated 10 out of 10 by Richard Barido Zerorez Phoenix
What do you like about our products and services?

you do a good job, and back up your work

Report a concern   October 17, 2018 — Rated 10 out of 10 by Sarah Burt Zerorez Phoenix
What do you like about our products and services?

TANNER WAS VERY COURTEOUS AND DID A GREAT JOB ON OUR CARPETS!! WE ARE PREVIOUS ZEROZ CUSTOMERS AND WE KEEP COMING BACK BECAUSE OF THE GREAT SERVICE WE RECEIVE EVERY TIME!!

Report a concern   October 17, 2018 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Joe was super efficient and cleaned my carpet so well that I may not have to replace it!!! Kudos to Joe. Great job.

Report a concern   October 17, 2018 — Rated 10 out of 10 by maureen rischard Zerorez Phoenix
What do you like about our products and services?

Timely , professional, discussed options and delivered outstanding results!

Report a concern   October 17, 2018 — Rated 10 out of 10 by M.A. Zerorez Phoenix
What do you like about our products and services?

Fast service, no smell or residue on the carpet and it’s clean!

Report a concern   October 17, 2018 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

They work the best out of any company I’ve ever tried!

Report a concern   October 17, 2018 — Rated 10 out of 10 by Susieann Lee Zerorez Phoenix
What do you like about our products and services?

Clean grout & tile! Professional and polite service professional!

Report a concern   October 17, 2018 — Rated 10 out of 10 by M.L.S.C. Zerorez Phoenix
What do you like about our products and services?

This is the first time I have used Zerorez and was very pleased with the results on my furniture and my tile. I never realized the true color of the grout in my kitchen. So glad to see the tile clean and shining.

Since it was the first time my couch and love seat were cleaned I was very pleased not only by the brightness of the fabric but the feel which was like new.

Report a concern   October 17, 2018 — Rated 10 out of 10 by Jackie Arvizu Zerorez Phoenix
What do you like about our products and services?

Fast, informative, and thorough service. On time for appointment and took great care of our home.

Report a concern   October 17, 2018 — Rated 10 out of 10 by Jessica Lopez Zerorez Phoenix
What do you like about our products and services?

They are thorough, carpet looks great and not brittle from residue/soap.

Report a concern   October 17, 2018 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Zerorez carpet cleaning is safe for my dogs and does a spectacular job! My carpets look like brand new.

Report a concern   October 17, 2018 — Rated 10 out of 10 by Joni Brown Zerorez Phoenix
What do you like about our products and services?

Angela was totally Amazing!! So friendly, informative and did an outstanding job. Also, punctual which is greatly appreciated.

Report a concern   October 17, 2018 — Rated 10 out of 10 by M.E. Zerorez Phoenix
What do you like about our products and services?

Clean efficient processional no smell of chemicals. Carpets Dry soft and of course are very clean

Report a concern   October 17, 2018 — Rated 10 out of 10 by K.J. Zerorez Phoenix
What do you like about our products and services?

We liked the results very much! We will use your service again; and will recommend it to others!

Report a concern   October 17, 2018 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

The carpet is very clean and it drys fast.

Report a concern   October 17, 2018 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

Previous customer

Report a concern   October 17, 2018 — Rated 10 out of 10 by Julie Begines Zerorez Phoenix
What do you like about our products and services?

Easy process from start to finish. Great communication, showed up on time, very courteous and respectful to our home and property.


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